System Admin/Service Desk Technician: Albany, NY

4 weeks ago

Albany, United States Software People Full time

Job Description

Job Description

Please share your resume for this position Phone/Skype Hire. Onsite from day 1 Location: Albany, NY Duration: 12+ months Responsibilities Support end users via telephone, email, ticketing system and in-person. Support approved applications including but not limited to Office 365, Windows10, Salesforce, SharePoint, Webex, Jira, SAS, Treat, MatLab, ArcGIS and others. Assist users with booking, setting up, configuring, and launching Webinars. Assist users with A/V equipment and issues in the conference rooms. Configure, deploy and support all computing hardware in use at client including laptops, desktops, zero and thin clients, Chromebooks, Mobile Devices and be knowledgeable in their use and support. Update and support the virtual machine pools in use at , working with Network Operations to ensure that that all pools are updated, secure and operable for users. Support all aspects of user account management including, but not limited to, password resets, access, and permissions. Maintain an up-to-date asset inventory and conduct regular rotating audits of equipment. Ensure that the client has the licenses needed to operate its approved software and coordinate with vendors and management to procure more when necessary. Maintain an up-to-date pool of loaner computing devices for the Authority's use and train users in their booking and operation. Train end users in the correct, safe, and efficient operation of all supported devices, equipment, software, and services. Configure, maintain and support all supported Mobile Devices Be the Primary and Secondary Point of Contact with vendors for supported Service Desk hardware and services such as, but not limited to Webex, Mobile Phones, A/V equipment, PC Hardware and Service Desk Software Services Maintain a supply of configured updated computing hardware and accessories on hand for new hires and break/fix. Be responsible for moving and setting up hardware for new hires and employee moves. Examine forwarded emails for signs of Phishing or Scams and forward them to the ISO for recording and action if necessary. Support remote sites in NYC, Buffalo and West Valley New York via remote and limited in-person means. Research new and developing trends in Information Technology and how they can be applied at to further the Authority's goals and vision. Perform other responsibilities as assigned Expected Deliverables a. Ticket-based assignment and execution of tasks relating to the above responsibilities. b. Jira Service Desk reports, high user satisfaction Skills Needed Knowledge of networking technologies and how end users interact with them. Strong knowledge supporting the Windows operating system. Working knowledge of IP addressing, DHCP, DNS and other core networking concepts Experience working with external vendors and maintaining vendor client relationships. Computing hardware deployment and imaging Strong troubleshooting skills A working knowledge of Active Directory support Microsoft Office and other common desktop applications Ability to work within a team as well as independently. Strong knowledge of VMware based virtual desktops, implementation, and support. Excellent communication skills Experience with help desk ticketing system. Ability to lift 50 pounds to desk height. Experience with asset management. Experience with mobile device management Additional consideration will be given to users with the following skills/experience: PowerShell or other scripting languages VIP and "white glove" support experience Experience supporting users while traveling or away from common equipment. Ability to transition quickly from tasked based to interrupt-based work Willingness to take on new tasks some which may require additional training

#J-18808-Ljbffr

  • Patient Service Associate

    2 weeks ago

    Albany, United States Albany Med Health System Full time

    Department/Unit: Psychiatry General Work Shift: Day (United States of America) Patient Service Associate, Albany, NY Psychiatry Office Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced clerical...

  • Field Service Engineer | Solar PV | Albany, NY

    1 week ago

    Albany, United States Green Recruitment Company Full time

    Field Service Engineer Location: Albany, NY Contract Type: 12-month contract Hourly Rate: $35-$45, dependent on experience The Green Recruitment Company is eager to find a dynamic Field Service Engineer to join our team working on Utility Scale Solar PV Sites in Albany, NY. This 12-month contract role is perfectly suited for someone with a robust technical...

  • PATIENT SERVICE ASSOCIATE, ALBANY

    2 weeks ago

    Albany, NY, United States Albany Med Health System Full time

    Department/Unit:HBD - OBGYN GeneralistWork Shift:Day (United States of America)Patient Service Associate, Albany, NYWork Schedule: Monday - FridayWe are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team!The Patient Service Associate provides advanced clerical support and fosters coordination...

  • Behavior Technician

    1 month ago

    Albany, United States Patterns Behavioral Services, Inc. Full time

    Job DescriptionJob DescriptionBehavior Technician in Albany, NYMake a difference with us at Patterns Behavioral Services, Inc.Generous Sign-On Bonus of $650!Join our amazing team of ABA Professionals! We are currently hiring motivated, enthusiastic, and caring individuals to join our team. At Patterns, you will find a professional, ethical, caring, and fun...

  • Behavior Technician

    2 weeks ago

    Albany, United States Patterns Behavioral Services, Inc. Full time

    Job DescriptionJob DescriptionBehavior Technician in Albany, NYMake a difference with us at Patterns Behavioral Services, Inc.Generous Sign-On Bonus of $650!Join our amazing team of ABA Professionals! We are currently hiring motivated, enthusiastic, and caring individuals to join our team. At Patterns, you will find a professional, ethical, caring, and fun...

  • Behavior Technician

    1 month ago

    Albany, United States Patterns Behavioral Services, Inc. Full time

    Behavior Technician in Albany, NYMake a difference with us at Patterns Behavioral Services, Inc.Generous Sign-On Bonus of $650!Join our amazing team of ABA Professionals!We are currently hiring motivated, enthusiastic, and caring individuals to join our team. At Patterns, you will find a professional, ethical, caring, and fun work environment where you can...

  • Behavior Technician

    5 days ago

    Albany, United States Patterns Full time

    Behavior Technician in Albany, NY Make a difference with us at Patterns Behavioral Services, Inc. Generous Sign-On Bonus of $650! Join our amazing team of ABA Professionals! We are currently hiring motivated, enthusiastic, and caring individuals to join our team. At Patterns, you will find a professional, ethical, caring, and fun work environment where you...

  • Medical Scheduler

    2 weeks ago

    Albany, United States Albany Med Health System Full time

    Department/Unit: HBD - Surgery Urology Work Shift: Day (United States of America) Medical Scheduler, Albany, NY Urology Office Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front...

  • Ultrasonographer - General Gynecology, Albany

    2 weeks ago

    Albany, United States Albany Med Health System Full time

    Department/Unit: Gynecology Work Shift: Day (United States of America) Ultrasonographer, Albany General Gynecology Office The ULTRASONOGRAPHER under the direction of the MFM division director, the director of ultrasound, the manager, and OBGYN/MFM Attending's, will perform ultrasonography services in the inpatient setting on labor and delivery and the...

  • Endocrinology job in: Albany, NY

    6 days ago

    Albany, United States Archway Physician Recruitment LLC Full time

    Endocrinology Opening in New York. Albany, NYSeeking a qualified candidate for a full time Endocrinology position for immediate placement with our Albany, NY Endocrinology practice.Multi-disciplinary team of endocrinologists, advanced practitioners and Certified Diabetes Educators are dedicated to helping individuals with diabetes improve their quality of...

  • Surgical Scheduler

    2 weeks ago

    Albany, United States Albany Med Health System Full time

    Department/Unit: HBD - NSR - Neurosurgery General Work Shift: Day (United States of America) Surgical Scheduler, Albany, NY Neurosurgery Office Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for healthcare employees looking to join our Back Office...

  • Surgical Scheduler

    2 weeks ago

    Albany, United States Albany Med Health System Full time

    Department/Unit: HBD - Community Endo Work Shift: Day (United States of America) Surgical Scheduler, Albany, NY Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for healthcare employees looking to join our Back Office team as a Surgical Scheduler. An...

  • Patient Service Associate

    6 days ago

    Albany, United States Albany Med Full time

    Department/Unit: Psychiatry Resident Clinic Work Shift: Day (United States of America) Patient Service Associate , Albany, NY Psych Outpatient Clinic Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced...

  • Patient Service Associate

    4 weeks ago

    Albany, United States Albany Medical Center Full time

    Department/Unit: HBD - Medicine Gastroenterology Work Shift: Day (United States of America)Patient Service Associate , Albany, NY Gastroenterology Office Work Schedule: Monday – Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides...

  • Medical Scheduler

    2 weeks ago

    Albany, United States Albany Med Health System Full time

    Department/Unit: HBD - Medicine Endocrinology Work Shift: Day (United States of America) Medical Scheduler, Albany, NY Endocrinology Office Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to...

  • Medical Scheduler

    2 weeks ago

    Albany, United States Albany Med Health System Full time

    Department/Unit: Community Neurology Work Shift: Day (United States of America) Medical Scheduler, Albany, NY Community Neuro Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front...

  • Patient Service Associate

    3 days ago

    Albany, NY, United States Albany Med Health System Full time

    Department/Unit: Psychiatry General Work Shift: Day (United States of America) Patient Service Associate, Albany, NY Psychiatry Office Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced clerical...

  • Help Desk Technician

    1 day ago

    Albany, United States Capital Region BOCES Full time

    Location: Northeastern Regional Information Center - Troy City School District Basic Function: The Help Desk Technician is the primary contact with employees regarding repair, troubleshooting. Incumbent provides prescribed technical assistance to users via the telephone for problems that are routine in nature. Enters calls into department support call...

  • Administrator Coordinator

    6 days ago

    Albany, United States Albany Medical Center Full time

    Department/Unit: Surgery Administration Work Shift: Day (United States of America) Administrative Coordinator Albany, NY The Master Scheduler will be responsible for all scheduling activities within the Department of Surgery. This includes creation of all physician and Advanced Practice Provider schedules within the QGenda scheduling system. This...

  • Travel Medical Lab Technician

    4 days ago

    Albany, United States Health Carousel Travel Nursing and Allied Health Full time

    is seeking a qualified Medical Laboratory Technician Travel Medical Lab Technician (MLT) for the following assignment: Estimated Start Date: 6/3/2024 Location: Albany, NY Shift: Days Hours Per Week: 40 Assignment Length: 13 weeks