Analyst Business IS II
2 weeks ago
Calpine Corporation is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. Its fleet of 76 power plants in operation and one under construction represents nearly 26,000 megawatts of generation capacity. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states, Canada and Mexico. Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.The company was established on the premise that a strong commitment to the environment is inextricably linked to excellence in power generation and corporate responsibility. Since its founding in 1984, Calpine has led the power industry in its unwavering commitment to environmental stewardship. In addition, its renewable geothermal plants use steam generated deep below the earth's surface to produce clean, renewable electricity. Job Summary (includes but is not limited to the following, other duties may be assigned) This position supports Calpine Energy Solutions' Back Office applications covering accounts receivable, retail billing, and customer care activities. This position is primarily responsible for supporting Lodestar and RDS end user support requests, including system access, mass updates and ad-hoc data requests. Responsibilities also include developing functional and technical business requirements, completing testing of modifications to systems and interfaces and supporting the users in other various phases of System Development Life Cycle. This position is also responsible for utilizing query tools to analyze, read and retrieve data from various databases. This position will be the primary contact for a team responsible for the timely response to issues reported by the end user community. Good verbal and communication skills are essential. Job Responsiblities
Lead development and maintenance of in-depth requirements based upon knowledge of the client’s business processes, data, and applications.
Have expertise in one or more of the following areas: business process, IT process, applications, and data used by their respective team and or client. The candidate would be responsible for quickly mastering any topics that were new to them.
Responsible for becoming an expert user of applications and systems to support internal and external clients.
Create and perform tests to ensure requirements have been met. Identify use cases for test automation.
Responsible for the timely entry, escalation, and general management of user requests and issues.
Responsible for providing management and or stakeholders with accurate and straight-forward updates on the status of new development, enhancement requests, and issues across candidate’s area of responsibility.
Responsible for handling questions regarding requirements, testing, client needs, issues found, and resolutions.
Responsible for adopting work management tools including: Jira, Azure DevOps, and data analytics tools, e.g. Power BI, SQL queries, Excel models.
Requires a bachelor's degree in Information Systems, Computer Science, or related discipline - or equivalent work experience.
Job Requirements
At least 3 years of equivalent work experience performing and/or verified proficiency in performing related functions.
Excellent verbal and communication skills.
Must be self-directed, goal oriented, and able to learn independently.
Must possess initiative, advanced decision-making skills, and problem solving abilities.
Project and product management experience a plus.
Programming experience is preferred and experience scripting in SQL is highly preferred.
Ability to simplify complex topics for broad audiences and teach to team members in depth.
Ability to manage one’s time across multiple assignment simultaneously in coordination with team members.
Ability to focus and perform at a high level in an open and dynamic team environment.
Ability to independently break down complex business processes to identify requirements, create test scenarios, create training documentation, and explain the business need to operational and sales teams.
Ability to work within a Scrum team and Agile environment.
Experience in SDLC a plus
Takes initiative to learn and teach complex business processes.
Sitting and standing for long periods of time.
Salary Information - Position is eligible for annual bonus. Salary range - $68,972.40 to $101,734.75 Additional Calpine Information
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to hrrecruitment@calpine.com. Determination on requests for reasonable accommodation are made on case-by-case basis.
Please view Equal Employment Opportunity Posters provided by OFCCP here
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