Service Manager
2 weeks ago
Job Summary:
The Service Manager is a critical leadership role at Zoom Drain, responsible for managing the service team to achieve outstanding customer satisfaction, uphold high levels of workmanship, and meet the company’s sales and operational goals. The role demands strong leadership, a commitment to ongoing training, and a customer-first attitude.
Key Responsibilities:
- Oversee daily operations and provide early morning support to Dispatchers, Field Supervisors, and Service Technicians to ensure optimal service delivery.
- Develop and implement strategies for business growth, including identifying new market opportunities and enhancing customer service protocols.
- Foster strong relationships with existing customers and engage in outreach to potential clients to expand the company's market presence.
- Lead and mentor the service team, conducting training, inspections, and overseeing the progression from Apprentice to Technician to ensure high-quality service.
- Implement and uphold company policies and procedures, ensuring all team members adhere to industry standards and compliance requirements.
- Analyze service department performance and sales activities, identifying trends and areas for improvement to meet or exceed sales goals.
- Coordinate recruitment, training, and retention strategies for Service Technicians and Apprentices, promoting a culture of professionalism and continuous learning.
- Manage the service department budget, resources, and equipment, ensuring cost-effective operations and maintenance of company standards.
Skills and Qualifications:
- Proven experience in service management, preferably in the plumbing, HVAC, or drain service industry.
- Use of or willing to learn Service Titan software
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Technical proficiency in plumbing and drain services.
- Ability to handle high-pressure situations and make customer-centric decisions.
- Proficient in time management and organizational skills.
- Knowledge of industry safety standards and regulations.
Benefits and Compensation:
- Competitive salary with bonus potential based on the department’s performance.
- Paid Time off
- Continuous professional development and training.
Working Hours:
The Service Manager is expected to be available to support the service team during peak operational hours and for emergency situations. Typical support hours are early morning through mid-morning with additional responsibilities throughout the day.
Powered by JazzHR
-
Service Manager
1 month ago
Clarkston, United States Zoom Drain of Metro Detroit Full timeJob DescriptionJob DescriptionJob Summary:The Service Manager is a critical leadership role at Zoom Drain, responsible for managing the service team to achieve outstanding customer satisfaction, uphold high levels of workmanship, and meet the company’s sales and operational goals. The role demands strong leadership, a commitment to ongoing training, and a...
-
Service Advisor
7 days ago
Clarkston, United States Bowman Chevrolet, Inc. Full timeAs a Service Advisor, you are the first point of contact with our customers. From greeting vehicle owners on arrival, to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant...
-
Food Service Employee
6 days ago
Clarkston, United States State of Georgia Full timeJob Summary The Georgia Department of Education's (GaDOE) - Atlanta Area School for the Deaf located in Clarkston, GA, is recruiting for two Food Service Employees. Under broad supervision, the job responsibilities include but not limited to: Description of Duties * Prepares meals in a state school cafeteria using specialized equipment * Prepares and...
-
Cashier/customer Service
7 days ago
Clarkston, United States Atl Exotic smoke & vape Full time**About us** Atl Exotic's is a local owned smoke shop with all your favorite products including a variety of exotic snacks & drinks imported from all over the country Customer Service Associate / Cashier **Duties**: - Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner. - Process customer...
-
Food Service Employee.
7 days ago
Clarkston, United States GeorgiaGov Full timeJob Summary The Georgia Department of Education’s (GaDOE) - Atlanta Area School for the Deaf located in Clarkston, GA, is recruiting for two Food Service Employees. Under broad supervision, the job responsibilities include but not limited to: Description of Duties Prepares meals in a state school cafeteria using specialized equipment Prepares and...
-
Experienced Service Advisor
7 days ago
Clarkston, United States Feldman CDJR of Clarkston Full timeAt Feldman Automotive & Mark Wahlberg Automotive, we are looking for talented, dedicated individuals with drive. Our rapid growth and fast-paced environment make this an exciting workplace. With dealerships now across Michigan and Ohio, opportunities for advancement are limitless. We focus on professional growth and rewarding highly motivated employees...
-
Client Service Associate- Clarkston, MI
6 days ago
Clarkston, United States Raymond James Financial, Inc. Full time**Description** **Job Summary** Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high...
-
Sales Manager
2 weeks ago
Clarkston, United States Zoom Drain of Metro Detroit Full timeSales Manager Job Description Company Overview: Join our team at Zoom Drain, an industry leader in the Drain and Sewer Industry. We are dedicated to providing exceptional service and innovative solutions to our customers. With a focus on professional growth and a commitment to excellence, we offer a dynamic work environment where you can build a rewarding...
-
Sales Manager
1 month ago
Clarkston, United States Zoom Drain of Metro Detroit Full timeJob DescriptionJob DescriptionSales Manager Job DescriptionCompany Overview: Join our team at Zoom Drain, an industry leader in the Drain and Sewer Industry. We are dedicated to providing exceptional service and innovative solutions to our customers. With a focus on professional growth and a commitment to excellence, we offer a dynamic work environment where...
-
Travel Case Manager
6 days ago
Clarkston, United States Careers On Demand Full timeAbout the job Travel Case Manager $3138/Weekly Gross: $2080/Week Taxable ($52/hr), $1058/Week Tax Free Stipends, Up to $600 for Travel Reimbursement Included. 56 cents per mile up to $300 each way. Paid out 2nd pay check and last pay check. Mileage calculated based on permanent address to facility address. $15/hr for Orientation13 weeks8 a.m. 5 p.m. Days of...
-
Branch Manager
6 days ago
Clarkston, United States MRI Spokane Full timeBranch Manager Clarkston, WA BRANCH MANAGER - JOB DESCRIPTION As a part of the Bank's management and leadership team, you will utilize your sales, banking and management experience to be an instrumental part of the Bank's team. Our Branch Managers oversee the operations and sales functions of a branch while delivering superior customer service. You will lead...
-
Front of House Manager
2 weeks ago
Clarkston, United States 15TH STREET TAVERN Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryFree food & snacksOpportunity for advancementTraining & development15th Street Tavern is looking for a Restaurant Manager to lead multiple aspects of our business. You will help deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities...
-
Branch Manager
2 days ago
Clarkston, United States MRI Spokane Full timeBranch Manager Clarkston, WA BRANCH MANAGER - JOB DESCRIPTION As a part of the Bank's management and leadership team, you will utilize your sales, banking and management experience to be an instrumental part of the Bank's team. Our Branch Managers oversee the operations and sales functions of a branch while delivering superior customer service. You will lead...
-
Restaurant Assistant Manager
2 weeks ago
Clarkston, United States Taco Bell Full timeRestaurant Assistant Manager Clarkston, WA Full Job Description We are looking for restaurant Assistant Managers to join the CLC Restaurant Team in working for one of the most innovative brands out there. You'll help manage the business, delight our customers with a great experience, and lead our people to achieve team goals. We pride ourselves on a...
-
Bistro Manager
2 weeks ago
Clarkston, United States Wellbridge Group Full timeJoin the Wellbridge of Clarkston team! In collaboration with the Executive Chef, the Bistro Manager is responsible for assisting in directing the overall operation of the Bistro in accordance with current federal, state, and local standards, guidelines, and regulations governing the facility, to assure that quality services are provided on a daily...
-
Project Manager
5 days ago
Clarkston, United States ATD BOOKKEEPING SOLUTIONS OF OAKLAN Full timeJob DescriptionJob DescriptionWe are looking for a skilled, self-motivated Bookkeeper to maintain multi-client financial records, including knowledge of Payroll, Job Costing, and Inventory Procedures along with AP, AR, Collections, Quarterly Reports, Knowledge of Financials through QuickBooks. Our ideal candidate holds an Accounting degree and has recently...
-
General Manager
2 weeks ago
Clarkston, United States Culvers Restaurant Full timeCulver's is looking for a Restaurant Manager If you have a passion for restaurant industry and desire to serve others, then this job is for you! Our managers oversee it all, ensuring every True Blue Crew member moves in sync and every guest leaves happy. They build and lead great shifts, empower team members to grow their skillsets and maintain a positive...
-
Bookstore Manager.
1 month ago
Clarkston, United States GeorgiaGov Full timeThe Bookstore Manager is responsible for all duties associated with the day-to-day operation of all of the bookstore locations as well as the online store. · ·Manages day-to-day operation of the technical college bookstore ·Coordinates with appropriate personnel to obtain textbook changes to ensure receipt prior to start of semester ·Orders...
-
Leasing Manager, Multifamily
7 days ago
Clarkston, United States Cushman & Wakefield Full time**Job Title** Leasing Manager, Multifamily **Job Description Summary** A Leasing Manager trains and oversees the onsite leasing functions and directs the sales efforts of an apartment community. The Leasing Manager is responsible for providing exceptional service to community residents, future residents, vendors, and the corporate management team. The...
-
Commercial Cleaning Area Manager
1 month ago
Clarkston, United States Office Pride Full timeAn Area Manager manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Area Manager will perform administrative tasks such as submitting a nightly report and mileage reports. Area Managers act as motivators,...