![NABCO Entrances, Inc.](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
**Customer Service Representative**
**Department:** Customer Service **Location:** Muskego, WI
*Doors are opening to a new career, at NABCO Entrances, Inc.*
**About NABCO Entrances, Inc.**
NABCO ENTRANCES manufactures superior quality Gyro Tech brand automatic sliding doors, manual sliding doors, automatic swinging doors, manual swing doors, door conversion units, fire doors, bi-fold doors, activating devices for automated pedestrian doors and specialty doors that are distributed throughout North America. NABCO ENTRANCES is renowned for cutting edge technology backed by dependable service creating viable solutions for the challenges faced in today's commercial environment.
In 1971, Gyro Tech changed the automatic door industry by pioneering the first electromechanical operator. Since then, NABCO Entrances has been dedicated to being the premier supplier of quality entrance system products that meet growing pedestrian needs, and the needs of retail stores, hospitals, schools, restaurants and other commercial and industrial institutions throughout North America.
NABCO openly encourages creative teamwork among employees, management and its independent distributors in order to continually provide timely and effective solutions through the on-going development of a prompt delivery system, shorter lead-times, and the development of new products in response to market needs.
**Position Summary**
Responsible for acting as a liaison between the customers and NABCO. Assists with complaints, orders, errors, account questions, billing, cancellations and other queries.
**Essential Functions**
* Determine customer needs and resolve issues or complaints via phone, email, or letter.
* Enters and expedites orders.
* Greet customers warmly and ascertain problem or reason for calling.
* Share customer feedback and requests with manager.
* Identifies areas of improvement to retain customers, reduce expenses, and increase quality.
* Communicates with customers, dealers, and sales representatives to determine the service and scheduling needs of the customers.
* Generates service calls within the computer program recording the type and scope of work to be performed.
* Coordinate technicians according to customer requests, determine schedules, assign technician workloads, dispatch workers to the job, and update service information within the dispatch system.
* Assist in project management duties as needed.
* Other duties as assigned.
**QUALIFICATIONS**
**Knowledge, Skills, Abilities**
* Knowledge of/proficiency in standard business software, such as Microsoft Word and Excel
* Strong organization skills with attention to detail
* Strong communication skills--both verbally and in writing
* Strong conflict resolution, problem solving, and decision making skills
* Must be collaborative and team oriented
* Ability to prioritize and meet goals/deadlines
* Must have a customer focus and remain calm, patient, and courteous even when under pressure or dealing with a difficult customer
* Technical aptitude and the ability to learn an industry specific software system
**Education, Training, Experience**
* High school diploma or equivalent required; College Degree preferred
* Project management and inventory control experience a plus
* Experience in construction or manufacturing industries preferred
* 2 or more years related customer service experience required
**Working Conditions and Physical Demands**
Sedentary work is performed inside, with little to no exposure to weather conditions.
**Benefits at NABCO Entrances, Inc.**
We offer a highly competitive benefits package, including: paid vacation / holiday / sick time, employer matching 401(k) plan, health, dental and vision insurance, plus 100% employer paid Life, STD and LTD.
**Stay Connected**
Like NABCO Entrances, Inc. on Facebook at:
Follow NABCO Entrances, Inc. on LinkedIn at:
NABCO Entrances, Inc. is an equal opportunity employer.
-
Customer Service Representative
4 days ago
Muskego, United States GFL Environmental Full timeGFL Benefits: - Compensation - $18/hr - 15 days of paid time off - Competitive medical, dental, and vision plan options - Paid Parental Leave - 401(k) with an employer match up to 4% - AND MORE! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing...
-
Customer Service Representative
1 week ago
Muskego, United States GFL Industries Full timeGFL Benefits:• Compensation - $18/hr• 15 days of paid time off • Competitive medical, dental, and vision plan options • Paid Parental Leave• 401(k) with an employer match up to 4% • AND MORE!The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by...
-
Customer Service Representative
7 days ago
Muskego, Wisconsin, United States GFL Industries Full timeGFL Benefits: Compensation - $18/hr 15 days of paid time off Competitive medical, dental, and vision plan options Paid Parental Leave 401(k) with an employer match up to 4% AND MOREThe Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and...
-
Customer Service Specialist
2 days ago
Muskego, United States All Star Rentals Full time**Join All Star Rentals as a Client Relations Specialist!** Are you ready to take your customer service skills to the next level? If you have confidence, persuasion, and a knack for delivering top-tier client experiences, we want you on our team! Sales experience? Not necessary. What we value most is your ability to connect with our clients, understand...
-
Patient Service Representative- FLOAT
2 months ago
Muskego, United States Advocate Aurora Health Full time> > Patient Service Representative- FLOAT (West) **Patient Service Representative- FLOAT (West)** Location: Muskego S68W15500 JanesvilleRd Muskego, WI 53150 Benefits Eligible: Yes Acts as the first point of contact for patients by providing outpatient department and/or clinic reception. Greets and registers the patient, completes all necessary forms,...
-
Patient Service Representative- FLOAT
2 weeks ago
Muskego, United States Advocate Aurora Health Full time> > Patient Service Representative- FLOAT (West) **Patient Service Representative- FLOAT (West)** Location: Muskego S68W15500 JanesvilleRd Muskego, WI 53150 Benefits Eligible: Yes Acts as the first point of contact for patients by providing outpatient department and/or clinic reception. Greets and registers the patient, completes all necessary forms,...
-
Customer Service Advisor>
1 month ago
Muskego, United States Valvoline Full timeValvoline - JobID: 27721796 [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly greeting; Present oil change options and additional services based on...
-
Customer Service Advisor
3 weeks ago
Muskego, United States Valvoline Instant Oil Change Full timeGeared for the Driven At Klees-Sulok Oil Companies, Inc., a franchisee of Valvoline Instant Oil Change SM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety...
-
Customer Service Advisor
2 weeks ago
Muskego, United States Valvoline Instant Oil Change Full timeGeared for the Driven At Klees-Sulok Oil Companies, Inc., a franchisee of Valvoline Instant Oil Change SM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety...
-
Customer - Food Service
2 weeks ago
Muskego, United States Kwik Trip Full timeAlready a Kwik Trip Coworker?Follow this link to apply:myapps.kwiktrip.com Location: Kwik Trip 1080 Minimum Starting Pay: $16.00 Shift: Variable Food/Guest Service coworkers: Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food...
-
Customer Service Manager
7 days ago
Muskego, United States ULINE Full timeCustomer Service Manager - Systems Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, ensure the tech tools our reps rely on are running smoothly and efficiently! Direct a team of application testers and identify opportunities for system...
-
Customer Service Rep(02076)
3 weeks ago
Muskego, United States Domino's Pizza LLC Full timeCompany DescriptionJob DescriptionCSRABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours...
-
Customer Service Rep(02076)
2 weeks ago
Muskego, United States Domino's Pizza LLC Full timeCompany DescriptionJob DescriptionCSRABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours...
-
Customer Service Rep(02076)
7 days ago
Muskego, United States Domino's Franchise Full timeJob DescriptionJob DescriptionJob DescriptionCSRABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the...
-
Cash Posting Representative
2 weeks ago
Muskego, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion,...
-
Assistant Rural Carrier
1 month ago
Muskego, United States United States Postal Service Full time**United States Postal Service** **_External Publication for Job Posting 11694827_** If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. **_ Branch_** Wisconsin District **_ Job Posting Period_** 04/09/2024 - 04/13/2024 This job has an exam requirement....
-
Resident Service Coordinator
3 weeks ago
Muskego, United States Muskego Health and Rehabilitation Center Full timeMuskego Health and Rehab is hiring for a customer service driven Resident Service Coordinator to join our team in Muskego, WI. As the Resident Service Coordinator, you will provide the residents and their families with exceptional customer service and ensure the quality in their stay. Our ideal candidate will come with strong customer service skills in...
-
Resident Service Coordinator
2 weeks ago
Muskego, United States Muskego Health and Rehabilitation Center Full timeMuskego Health and Rehab is hiring for a customer service driven Resident Service Coordinator to join our team in Muskego, WI. As the Resident Service Coordinator, you will provide the residents and their families with exceptional customer service and ensure the quality in their stay. Our ideal candidate will come with strong customer service skills in...
-
Deli Clerk
5 days ago
Muskego, United States Pick n Save - Kroger Full timePOSITION DESCRIPTION POSITION TITLE: Deli Clerk ACCOUNTABLE TO: Deli Manager/ Deli Merchandiser - ____________________________________ PRIMARY OBJECTIVE To provide customer service and food preparation support to the Deli. NATURE AND SCOPE Emphasis in this position is on providing prompt, courteous and accurate service to customers as well as proper...
-
Playland Crew Cleaner
5 days ago
Muskego, United States Fun Things Toy Service, Inc. Full timePlayland crew member responsible for cleaning and maintaining playland equipment. - Must be comfortable climbing heights or climbing inside a playland. - Must be able to lift up to 50 lbs. - Travel pay to and from locations included. - Monday through Thursday **Job Type**: Part-time Pay: $18.00 - $24.00 per hour Expected hours: 15 - 20 per...