Patient Access Rep

3 weeks ago


Flower Mound, United States Resurgens Orthopaedics Full time

Job Type

Full-time

Description

Schedule:

  • Monday - Friday 8AM - 5PM
  • Some rotating early 7:30 weekly arrivals.
  • Will require a rotating weekly schedule to work at our Northlake location.
SUMMARY: Provides customers with courteous customer service in person and on the phone. Accurately enters data into computer.

DUTIES AND RESPONSIBILITIES:
  • Welcomes patients into the practice
  • Handles registration by entering patient demographics
  • Verifies patient insurance and collect copays
  • Data Entry to ensure accurate patient billing
  • Scanning patient information into EMR
  • Clear understanding of insurance plans to ensure proper appointment scheduling
  • Operate standard office equipment such as calculators, computers, copiers, scanners, and facsimile equipment
  • Ability to work in a fast pace environment with 10 Physicians, 1 PA-C, and 1 NP
  • Adhere to company dress and appearance requirements
  • Performs other related duties as assigned by management.
Requirements
  • At least 2 years of medical experience, preferred
  • At least 2 years of previous experience in customer service role
  • Knowledge of Practice management system, preferred
  • Experience using EMR systems, preferred
  • Multi-Tasking skills, required
  • Strong communication and customer service skills necessary
  • Excellent written and oral communication skills


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