Front Desk Agent

1 month ago

Moab, United States Lodging Dynamics Full time
Location: Fairfield Inn & Suites - Moab, UT

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

Life as a Front Desk Agent:
  • The Front Desk Agent books guest reservations and/or coordinates with reservation center
  • Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals
  • Greets, registers, and assigns rooms to guests
  • Handles confidential information, including guest records, with a high degree of integrity
  • Answers and routes call as appropriate; takes guest messages with accuracy
  • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests
  • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction
What we're looking for:
  • High school diploma; or 1-3 months related experience; or equivalent combination of education and experience
  • Good understanding of procedures and practices in the hospitality industry
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
  • The ability to provide exceptional customer service
  • Good leadership and training abilities
  • Days, Evenings & Weekends
What to expect in your first few months as a Front Desk Agent:

First you will learn about the hotel and all of our amenities Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience

The perks working for us:
  • People-first culture
  • Travel discounts at hotel partners and franchises
  • Paid time off
  • Participation in our Wellness program
  • Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits
  • Hiring Bonus of $200, 90 day Bonus of $250
  • Employee Housing may be available

How to apply:

Join us Submit your application online.

  • Front Desk Associate

    7 months ago

    Moab, United States Roberts Communities Full time

    The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inqui Seasonal, Front Desk Associate, Front Desk, Property Management, Customer Experience, Associate, Retail

  • Specialist, Haus Experience

    4 months ago

    Moab, United States Gravity Haus Inc Full time

    Job Type Full-time Description Gravity Haus is looking for an energetic and outgoing Haus Experience Specialist. The ideal candidate maintains a positive attitude and is driven to provide outstanding customer experiences. The Haus Experience Specialist will be responsible for creating memorable moments for our Gravity Haus Members, prospective members, and...

  • Specialist, Haus Experience

    5 months ago

    Moab, United States Gravity Haus Inc Full time

    Job Type Full-time Description Gravity Haus is looking for an energetic and outgoing Haus Experience Specialist. The ideal candidate maintains a positive attitude and is driven to provide outstanding customer experiences. The Haus Experience Specialist will be responsible for creating memorable moments for our Gravity Haus Members, prospective members, and...

  • Front Desk Associate

    3 weeks ago

    Moab, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Front Desk Associate

    2 weeks ago

    Moab, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Front Desk Associate

    2 weeks ago

    Moab, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Front Desk Associate

    2 months ago

    Moab, United States Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Front Desk Associate

    1 month ago

    Moab, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Front Desk Associate

    1 month ago

    Moab, United States MSCCN Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Front Desk Associate

    4 weeks ago

    Moab, United States MSCCN Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Hotel Housekeeping Operations Manager

    1 month ago

    Moab, Utah, United States Hotel Downtown Moab Full time

    Hotel Housekeeping Supervisor Job DescriptionWe are seeking a skilled Hotel Housekeeping Supervisor to oversee our housekeeping operations and ensure every guest enjoys a comfortable and pristine stay. As a key member of our hospitality team, you will be responsible for reviewing housekeeping boards daily, ensuring accurate room assignments, and maintaining...

  • Maintenance Worker

    3 months ago

    Moab, United States City of Moab - Utah Full time

    *Position is Part Time, Monday-Thursday 9 PM-12 AM and Friday 7 PM-9 PM*General PurposePerforms general custodial, cleaning, maintenance and grounds upkeep for the Moab Recreation and Aquatic Center facilities and grounds.Reporting RelationshipsSupervision Received: The employee works directly under the MRAC Director.Supervision Exercised: N/AEssential...

  • Maintenance Worker

    3 months ago

    Moab, United States City of Moab - Utah Full time

    *Position is Part Time, Monday-Thursday 9 PM-12 AM and Friday 7 PM-9 PM*General PurposePerforms general custodial, cleaning, maintenance and grounds upkeep for the Moab Recreation and Aquatic Center facilities and grounds.Reporting RelationshipsSupervision Received: The employee works directly under the MRAC Director.Supervision Exercised: N/AEssential...

  • Maintenance Worker

    4 months ago

    Moab, United States City of Moab - Utah Full time

    *Position is Part Time, Monday-Thursday 9 PM-12 AM and Friday 7 PM-9 PM* General Purpose Performs general custodial, cleaning, maintenance and grounds upkeep for the Moab Recreation and Aquatic Center facilities and grounds. Reporting Relationships Supervision Received: The employee works directly under the MRAC Director. Supervision Exercised: N/A Essential...

  • Maintenance Worker

    4 months ago

    Moab, United States City of Moab - Utah Full time

    *Position is Part Time, Monday-Thursday 9 PM-12 AM and Friday 7 PM-9 PM* General Purpose Performs general custodial, cleaning, maintenance and grounds upkeep for the Moab Recreation and Aquatic Center facilities and grounds. Reporting Relationships Supervision Received: The employee works directly under the MRAC Director. Supervision Exercised: N/A Essential...