Barista - Caroline

2 months ago


Austin, United States White Lodging Full time

**Barista - Caroline**

**Job Description**

Summary: Provides guests with friendly enthusiastic, yet professional and timely service when preparing quality beverages and products, and maintaining a clean and comfortable environment.

Responsibilities

* Provide the highest quality of service to the guest at all times and anticipates customer needs by constantly evaluating environment and customer cues.

* Maintains a calm demeanor during periods of high volume or unusual events to keep standards.

* Acts with integrity, honesty and knowledge that promote our culture, values and mission.

* Be knowledgeable of all menu items, and stay current on daily/month/seasonal specials, new menu items and specifications including proper preparation.

* Maintains a clean and organized workspace so that partners con locate resources and product as needed.

* Ensures product availability and consistency, and assist with ordering when needed.

* Assists with new associates training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

* Completes daily checklist, including set-up side work and closing duties.

* Follow hotels brand standards.

* Comply with hotel and department accounting procedures.

* Ensure security and confidentiality of all guest and hotel information and materials

* Follow METS guidelines to report equipment malfunction and maintenance issues.

* Report unsafe conditions and suspicious activity to Loss Prevention/Management.

* Know and live the mission and the White Lodging/brand basics.

Other Information

COMPETENCIES

* Integrity

* Customer Focus

* Listening

* Positive and Energetic

* Time Management

* Adaptability

* Organization

* Team Player

SKILLS

* Strong time management and organizational skills

* Ability to work in a team environment

* Experienced and comfortable with working busy shifts

* Friendly, outgoing and dedicated to outstanding customer service

* Tidy and self-disciplined

* Detailed-oriented and passionate about product quality

* Proficient in math skills (addition, subtraction, multiplication, and division)

EDUCATION/EXPERIENCE

* High School Diploma/GED

* Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

* Cash handling experience preferred

WORKING CONDITIONS

* Regularly required to stand, walk, talk and hear

* Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms.

* Regularly required to lift and/or move items up to 30 pounds

* Must be able to adjust vision to both day and night lighting, and able to focus on distant and close-range objects

* Regularly required to handle food and hot beverages

FULL TIME BENEFIT OVERVIEW

* Medical, Dental, and Vision

* Life Insurance

* Employee Assistance Program (EAP)

* 401(k)

* Vacation and Paid Time Off (PTO)

* Tuition Reimbursement

* Complimentary and Discounted Rooms

Location Code: 3804

**Application Instructions**

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you

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**Posted**: 3/4/2022

**Job Reference #**: 3804202H2317