Retail Sales Associate

2 weeks ago


Houston, United States Wolford America Full time

Sales Associate Job DescriptionJob SummaryTo promote sales by providing excellent service to customers, using professional product presentations, sales techniques, and product knowledgeResponsibilities include but are not limited to:SalesEngage with clients to build sales on the sales floorProvide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product careAchieve given sales and KPI targets through initiating cross-selling and add-onsMaintain Client Book & actively gain new customers for databaseOperationsMerchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelinesPreparation of merchandise orders, handling of product deliveries, and receipt of merchandiseMaintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandisingHandle the POS and cash systemMaintain cash handling records, reports, and opening and closing proceduresEnsure compliance with health and safety regulations as well as federal, state, and local laws and requirementsHandle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reportsComply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelinesSafeguard company property and enforce loss prevention standardsKey holding responsibilitiesBlack Out Dates: February 10th-14th. Black Friday through New Year's Day annually. Seasonal locations black out periods may vary. BenefitsEmployee discount and bi-annual clothing allowance (subject to local tax requirements)Monthly commission earning potential 3% of individual salesHealth, vision and dental insurance benefits for qualifying full-time employees401K contribution after applicable company waiting period



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