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Trainer
2 months ago
Description
SCOPE OF POSITION:
Responsible for coordination and implementation of all company training programs and initiatives and ensures support is received from departmental leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational-specific policies, procedures, and practices.
- Provide professional training preparation support. Conducts training audits and provides formal feedback about job skills training on a regular basis.
- Facilitates the training of Team Members with departmental instructors, using the approved modules.
- Coordinates the scheduling of all Team Members for designated departments, and coordinates assignments with department staff.
- Maintains current and accurate records in the computer for Team Members in assigned areas of responsibility, showing attendance and successful completion of all skills training and other training modules.
- Implements other company training course modules as assigned for Team Members and management, including presentation and facilitation of training programs and special events.
- Maintains inventory of accurate training program materials.
- Based on feedback from department supervisors and managers, recommends training refreshers to departmental leadership.
- Regularly confers with Training Manager to review achievements and to discuss needed changes in goals, objectives and/or department direction resulting from current or projected future status or conditions.
- Maintains the highest level of confidentiality.
- Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
- Outstanding example of and a credit to FireKeepers Casino Hotel.
Minimum Requirements
MINIMUM REQUIRED QUALIFICATIONS
An applicant's education, training, and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate's education, training and competencies through the interview process, testing, and methods.
The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities:
Four years' combination of college education in a training-related field, and training-related experience. Knowledge of the Gaming and Hospitality industries with demonstrable knowledge, skills, and ability to train others using a variety of training techniques. Demonstrated project and time management, written and verbal communication skills, and proficiency in M.S. Office. Must be able to clearly explain and demonstrate concepts and skills to others and role model our brand and FireKeepers Casino Hotel Service Culture (WEEA). Must possess a valid state-issued driver's license, as well as a good driving record. Must be at least 21 years of age.
GENERAL OR PREFERRED QUALIFICATIONS
A bachelor's degree with two years' training experience, or four years' training experience in a related industry. Master Trainer certification, or Certified Professional in Learning & Performance (CPLP) from ASTD and PHR or SHRM-CP.
Successful completion of any of the FireKeepers Casino Hotel Track Training programs.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Proficiency in both written and verbal English communication is required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal, and work with mathematical such as probability and statistical inference.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL & ENVIRONMENTAL DEMANDS:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools, or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business. Must be able to work in a smoke-filled environment.
INDIAN PREFERENCE
Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens, and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as (a) an enrolled member of any other federally recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.
FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.
Category:
Human Resources & Wardrobe
