Bookseller - Part-Time

**Bookseller - Part-Time**

**Location**

MI - Grand Rapids - Woodland Mall - 2356 **Classification**

Part-Time **Description**

As a Bookseller, you are responsible for selling by providing exceptional customer service through our four core service principles. You make the shopping experience interactive and engaging by enthusiastically sharing your knowledge about our products and services and meeting the needs of the customer. You care about and value people and exemplify our core values. **Essential Functions**

Provide world-class customer service by delivering the four core service principles: put the book in the customer's hand, offer to order, offer the Member program, and fast cashiering.

Process daily receipts, customer orders, and returns according to Integrated Store Operations (ISO) standards.

Protect company assets by adhering to all inventory and loss prevention standards.

Maintain an organized and clean receiving area at all times.

Support the store team by shelving, zoning, and assisting customers in any area of the store when needed, including but not limited to cashwrap, Cafe and specialty areas.

Help orient new receivers, ensuring a smooth acclimation to the store and our bookselling culture.

Act with integrity and trust, promoting our bookselling culture and core values.

**Qualifications**

You relate easily to others, building rapport and collaborative relationships with the store team.

You are detail-oriented and accurate when processing paperwork and you work to expand your knowledge and understanding of the business.

You are an effective listener, sharing your knowledge with your fellow booksellers, contributing to the overall success of your store. You are comfortable in a changing environment, with multitasking, with learning new systems and processes, and with assisting in all areas of the store.

You comply at all times with the Standards, Policies, and Code of Business Conduct and Ethics set out in the Bookseller Handbook.

You work in the receiving area of the store and on the selling floor as necessary, which requires physical activity, including maneuvering around the store including back rooms, prolonged standing, repetitive bending, climbing, and lifting up to 50 pounds.

Our stores are open daily, which requires early morning, evening, weekend, and holiday availability.

You should be capable of using a computer and cash register.

**Your Privacy**

Location Based Ads

Consent Allowed

Consent Purposes

Legitimate Interest Purposes

Personalize

Special Purposes

Location Based Ads

Features

Location Based Ads

Special Features

Location Based Ads