Patient Service Representative Float
3 months ago
Job Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.Scope1.Greets patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in the electronic medical record (EMR).2. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations.3. Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Follows procedures when identifying patients.4. Obtains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verifies insurance to determine coordination of benefits and obtains authorization and/or referrals as required. Screens for non-covered services and waiver of liability (ABN) through automated screening at time of service.5. Informs self-pay patients of liability due and prepayment requirements. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Refer complex or non-compliant patient financial issues to Clinic Manager or Revenue Service Center.6. Collects patient payments and provides accurate receipt. Posts payments in system. Reconciles receipts with cash collected and complete required balancing forms. Documents patient account notes for all interactions/transactions.7. Maintains department and/or individual work queues and reports as required.8. Prepares medical records for patient appointments by compiling information from various sources to include authorizations and non-Epic documentation. Accurately scans medical records as required for Medical Group or specialty office.9. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.10. Performs other duties as assigned.Minimum qualifications:One year of customer service experience involving interactions with customers in person and by phone. Professional manner and strong interpersonal and communication skillsDemonstrated basic computer skills and data entryPreferred Qualifications:High school diploma or GEDPhysical Requirements:Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.Location:Advanced Medical PavilionWork City:Grand JunctionWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $16.83 - $21.88We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.All positions subject to close without notice.
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Grand Junction, United States Global Technical Talent Full timeJob Title: Phlebotomist Patient Services RepresentativeLocation: Grand Junction, CODuration: 6-month ContractWork Type: OnsitePay Range: $25/HrShift/Time Zone: Monday - Friday, 7 AM - 3:30 PM (Mountain Time)12-12.30 lunch Job Description:Are you a skilled phlebotomist with a passion for patient care? We're seeking a dedicated Phlebotomist Patient Services...
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Grand Junction, Colorado, United States Lincare Holdings Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Lincare Holdings. As a key member of our customer-facing department, you will play a vital role in providing exceptional service to our patients and physician referral sources.Responsibilities:Facilitate patient care by working directly...
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Patient Services Representative Associate
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Grand Rapids, United States Spectrum Health System Full timeAs a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you p Patient Services, Representative, Associate, Patient, Health, Healthcare
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Grand Junction, Colorado, United States Shoe Carnival Full timeWe are excited to announce an opportunity for a dedicated and customer-focused Customer Service Representative to join our Shoe Carnival team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving issues promptly, and maintaining a positive store environment.The ideal candidate will have excellent...
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Grand Junction, Colorado, United States Porch Light Health Full timePorch Light Health is a pioneering outpatient treatment center specializing in Opioid Use Disorders and addictive disorders.As a Patient Care Call Center Representative, you will be part of a compassionate team that treats patients with honesty and understanding. Addiction is viewed as a chronic relapsing brain disease, and our staff is passionate about...
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Medical Assistant Float
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Grand Junction, United States Intermountain Health Full timeJob Description:A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs.This is a float position for the Medical Group Western Colorado. The ideal candidate will have a diverse skill set to meet the needs of the unique clinics within the medical...
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Medical Assistant Float
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Medical Assistant Float
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Grand Junction, United States Intermountain Healthcare Full timeJob Description:A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs.This is a float position for the Medical Group Western Colorado. The ideal candidate will have a diverse skill set to meet the needs of the unique clinics within the medical...
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Grand Rapids, United States Spectrum Health System Full timeAs a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you p Patient Services, Health, Representative, Orthopedic, Patient, Healthcare, Insurance
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Medical Assistant Float
3 months ago
Grand Junction, United States Intermountain Healthcare Full timeJob Description: A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. This is a float position for the Medical Group Western Colorado. The ideal candidate will have a diverse skill set to meet the needs of the unique clinics within the...
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Medical Assistant Float
3 weeks ago
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Customer Service Representative
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grand junction, United States Intermountain Health Full timeRegistered Nurse Educator Float at Intermountain Health summary: The Registered Nurse Educator Float is responsible for guiding and supporting nursing staff in education and self-improvement while assessing their learning needs. This role includes providing clinical expertise and coordinating multi-disciplinary approaches to patient care. The Nurse...
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Medical Assistant Float
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Leisure Services Representative
1 week ago
Grand Junction, United States City of Grand Junction Colorado Full timeWhat Youll Do:Assist customers in person, over the telephone and via the internet. Process rentals and reservations of park shelters, fields, and other facilities. Prepare permits, contracts and supporting documents. Create and maintain booking cale Representative, Seasonal, Customer Service, Retail
