Office Experience and Events Manager

3 weeks ago

Houston, United States Boston Consulting Group Full time
WHAT YOU'LL DO
Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives. Office Experience responsibilities include:
  • Efficiently manage the amenities and resources devoted to ensuring an excellent staff and guest experience in the Houston office
  • Organize and support the implementation of all general business services including concierge, catering, mail services, supplies and purchasing
  • Manage vendor relationships and agreements as required including catering, equipment, supplies, maintenance, and other services and products
  • Liaise with building/property management, including oversight of general maintenance and repairs, janitorial, security, and landlord relationships
  • Contribute to appearance and inventory of kitchens, conference rooms, and common areas as needed, including stocking drinks and snacks, assisting with catering set-ups, etc.
  • Project manage, collaborate, and execute on special projects as needed
  • Oversee local Incident Response Team in partnership with Business Management Director including all safety and security plans, evacuation procedures, and emergency drills
  • Represent Houston office on North American Office Experience Leadership Team: share best practices and participate in regional meetings and initiatives
Events responsibilities include:
  • Drive staff affiliation, morale, and connection by strategically planning and executing creative office events, including annual holiday party, summer retreat, offsite staff meetings, partner-hosted dinners, cohort events, happy hours, community service projects, etc.
  • Oversee and assist in executing event marketing plans and communication generate engagement, promote attendance, prepare guest lists and invitations, send confirmations, track RSVPs
  • Develop office-wide events calendar and communications plan, acting as a liaison for office committees such as Families@BCG, Social Impact, Affiliation Committee, diversity cadres, etc.
  • Create and manage event budgets and expenses with high level of detail and accountability
  • Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Conduct site visits, negotiate preferred pricing, conduct preliminary contract reviews
  • Measure staff engagement and event success through surveys, focus groups and other methods
People manager responsibilities include:
  • Plan and manage workload across the team ensuring appropriate balance, while also meeting individual goals and growth opportunities
  • Manage individual and team performance with clear roles and responsibilities, sharing timely and growth-oriented feedback, and ensuring expectations are met
  • Drive Performance, Develop, Grow (PDG) cycle for four OE & Events employees including goal-setting, check-ins, and year-end review process
  • Support, mentor, and coach team members, providing psychological safety
  • As a member of the Houston BST Leadership Team, partner with other Leadership Team members in contributing toward office-wide goals, bettering employee experience, and suggesting and pursuing opportunities for improvement
YOU'RE GOOD AT
  • Anticipating customer needs and having an uncanny attention to detail
  • Thinking on your feet - solving problems and handling difficult situations with poise, understanding and tact; possessing the ability to settle disagreements as they arise
  • Juggling competing priorities, keeping constant sight of the overall objectives
  • Generating excitement and enthusiasm among your peers and co-workers
  • Estimating and managing budgets, tracking expenses
  • Fostering a stimulating work environment within your team and encouraging collaboration across functions throughout the office
  • Demonstrating effective, empathetic, and fair-minded team leadership
YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • Bachelor's degree preferred with 5+ years of experience in a professional services firm, ideally in a supervisory position
  • Strong hospitality mindset, with a service orientation and sensitivity in responding to customer needs
  • Demonstrated strong interpersonal, communication and facilitation skills
  • High degree of flexibility in a fast-paced environment
  • High degree of integrity, a positive attitude, and the ability to maintain absolute confidentiality
  • Computer proficiency in Windows, Word, Excel, PowerPoint and Outlook and ability to quickly learn new applications and technology tools
  • Infrequent travel may be required
  • Occasional evening and weekend work may be required

YOU'LL WORK WITH
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

  • Office Experience and Events Manager

    1 month ago

    Houston, United States Boston Consulting Group Full time

    **WHAT YOU'LL DO**: Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement...

  • Office Experience and Events Manager

    1 day ago

    Houston, United States Boston Consulting Group Full time

    WHAT YOU'LL DO Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives....

  • Office Experience and Events Manager

    1 month ago

    Houston, United States The Boston Consulting Group Full time

    Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives. Office Experience...

  • Office Experience and Events Manager

    2 days ago

    Houston, United States The Boston Consulting Group Full time

    Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives. Office Experience...

  • Office Experience and Events Manager

    1 week ago

    Houston, United States The Boston Consulting Group Inc Full time

    Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives. Office Experience...

  • Office Experience and Events Manager

    4 weeks ago

    Houston, United States Boston Consulting Group Full time

    WHAT YOU'LL DOWork with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives.Office...

  • Office Experience and Events Manager

    17 hours ago

    Houston, United States Boston Consulting Group Full time

    WHAT YOU'LL DOWork with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives.Office...

  • Operations Support

    1 week ago

    Houston, United States On Point Events Full time

    **Job Summary**:On Point Events is a Luxury Sports Travel and Experience company. Our Operations Support - Event Delivery Specialist will be responsible for executing and managing all operational activities involved with executing a successful event and ensuring the execution of a seamless experience for our clients leading up to, during and post...

  • Events Manager

    1 week ago

    Houston, United States Meow Wolf Full time

    Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can...

  • Event Management

    2 weeks ago

    Houston, United States Generation Alpha Inc. Full time

    Generation Alpha is a locally-based and community-centric organization dedicated to creating exceptional event experiences for clients and customers alike. Since opening our doors in the Houston area, we have been able to expand our client's brand footprint and bring awareness to our client's missions. In order to continue providing exemplary service and...

  • Events Manager

    5 days ago

    Houston, United States Meow Wolf Full time

    Privacy Notice for California Applicants and Employees Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art...

  • Events Manager

    2 days ago

    Houston, United States Meow Wolf Full time

    Privacy Notice for California Applicants and Employees Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art...

  • Events Manager

    1 week ago

    Houston, United States Toca Madera Houston TX Full time

    Job Description Job Description Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection...

  • Manager of Meetings and Events

    2 weeks ago

    Houston, United States Houston Building Owners and Managers Association (Houston BOMA) Full time

    The Manager of Meetings and Events oversees the planning and execution of Houston BOMA's annual events and member meetings. The Manager will oversee event registration, logistics, and sponsorship fulfillment to support the yearly event budget and planning goals. In coordination with the Director of Communications and Marketing, the Manager will assist in...

  • Manager of Meetings and Events

    1 week ago

    Houston, United States Houston Building Owners and Managers Association (Houston BOMA) Full time

    The Manager of Meetings and Events oversees the planning and execution of Houston BOMA's annual events and member meetings. The Manager will oversee event registration, logistics, and sponsorship fulfillment to support the yearly event budget and planning goals. In coordination with the Director of Communications and Marketing, the Manager will assist in...

  • Manager of Meetings and Events

    2 days ago

    Houston, United States Houston Building Owners and Managers Association (Houston BOMA) Full time

    The Manager of Meetings and Events oversees the planning and execution of Houston BOMA's annual events and member meetings. The Manager will oversee event registration, logistics, and sponsorship fulfillment to support the yearly event budget and planning goals. In coordination with the Director of Communications and Marketing, the Manager will assist in...

  • Manager of Meetings and Events

    1 day ago

    Houston, United States Houston Building Owners and Managers Association (Houston BOMA) Full time

    The Manager of Meetings and Events oversees the planning and execution of Houston BOMA's annual events and member meetings. The Manager will oversee event registration, logistics, and sponsorship fulfillment to support the yearly event budget and planning goals. In coordination with the Director of Communications and Marketing, the Manager will assist in...

  • Events Manager

    1 week ago

    Houston, United States Toca Madera Houston TX Full time

    Job DescriptionJob DescriptionToca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection...

  • Office Manager with Customer Service Experience

    1 week ago

    Houston, United States Horizon Air Solutions, LLC Full time

    Job DescriptionJob DescriptionJob description: Office ManagerExperienced Office Manager: SIGN ON BONUS UP TO $3,000.00Here at Horizon Air Solutions we have been growing CRAZY fast. We have a great, energetic, growth oriented family who is looking for help keeping the train running!●We have customers.●We have the systems.●We have the marketing.●We...

  • Business Development Officer

    1 week ago

    Houston, United States Québec Government Office Full time

    **Title: Attaché commercial** The Government of Québec operates thirty-seven representations worldwide with 9 offices in the United States including: Houston, Atlanta, Boston, Chicago, Los Angeles, Miami, New York, Silicon Valley, and Washington D.C. The **Québec Government Office in Houston **is responsible for developing and promoting economic...