Receptionist

3 weeks ago

Foxboro, United States The Kraft Group Full time
Job Details

Job Location
International Forest Products - Foxborough, MA

Position Type
Full Time

Education Level
Bachelor's

Job Shift
Day

Job Category
Administrative/Clerical

Description

SUMMARY: This position will interface with all visitors and callers. A professional and exceptionally friendly demeanor is required to ensure we present a positive impression of the organization. Additionally, this position supports the internal customer by managing some scheduling logistics of the conference room, notifying individuals of visitors/deliveries and screening phone calls.

DUTIES AND RESPONSIBILITIES
  1. Answers multi-line phone system and route calls appropriately, courteously and promptly
  2. Takes messages and distributes faxes as needed
  3. Receives visitors, determines nature of visit, contacts personnel
  4. Books meeting spaces
  5. Answers frequently asked questions
  6. Maintains up-to-date information regarding appropriate routing of telephone calls and faxes
  7. Preparation of domestic and international courier packages
  8. Assists with sales service projects, such as daily invoices and order review
  9. Special projects and assignments as business dictates


SUPERVISORY RESPONSIBILITIES
  • This position has no supervisory responsibilities.
SKILLS AND QUALIFICATIONS
  • Bachelor's degree required
  • Courteous, cooperative and efficient manner with visitors, callers and company personnel
  • Ability to use multi-line telephone system, routing calls promptly and accurately
  • Ability to use various software programs
  • Exhibits discretion and professionalism
  • Arrives promptly and maintains regular attendance at work
  • Able to successfully function within a fast-paced work environment
PHYSICAL DEMANDS
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
  • Normal office environment
CERTIFICATES, LICENSES, REGISTRATIONS
  • None required


OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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