Receptionist - PRN

Join our clinic team now providing excellent patient care with a skilledteam of providers This position would cover all Boone County Family Medicine Clinics.

Status: PRN,As Needed

Shift: Variable

Shift Time Schedule: Variable

Days: Monday-Friday

Salary Range: $15.48-19.27

POSITION SUMMARY : Responsible for maintaining reception desk activities,including greeting, scheduling, and instructing patients and visitors inaccordance with BCH customer service standards.

ESSENTIAL FUNCTIONS:

• Punctual regular attendance
• Maintains performance in compliance with State & Federal laws, consistent with high standards of business and professional ethics
• Participates in continuous quality improvement efforts
• Participates in department staff meetings and hospital wide in service programs as required
• Maintains appropriate working relationships with physicians, staff and patients
• Schedules appointments according to pre-set physician guidelines and maintains physician practice needs
• Enters patient information into computer and updates demographic and insurance information after patient verification process at each office visit
• Uses multi line telephone system including answering and screening calls. Takes accurate telephone messages and promptly gives information to appropriate parties
• Communicates patient arrival to appropriate staff
• Keeps reception area and lobby in order and free of safety hazards
• Directs patients to other areas of the clinic or hospital
• Performs related work as required

• Qualified individual must be able to perform each essential duty satisfactorily
• Must be computer literate and have outstanding customer service skills
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience