Sr. Financial Aid Counselor

3 weeks ago

Naperville, United States North Central College Full time
Posting Details

Position Information

Posting Number
S000861

Position Title
Sr. Financial Aid Counselor

Department
Financial Aid

Division
Enrollment Management and Marketing

Supervisor Title
Sr. Director of Financial Aid

Status
Full Time Regular

Position Summary

One of the leaders in the Office of Financial Aid, serving as lead on customer service while also holding programmatic responsibilities, to ensure that all students, staff, faculty, and community are well served and in a timely manner.

Description of Key Responsibilities

All members of the financial aid team will be cross-trained to provide the following support to the office's function. The depth and extent of time each member will individually perform each duty, will be determined based on business needs and an ongoing evaluation of workload and team functions. Among his/her duties, each team member will have a set of core functions for which they serve a primary role, but also be able to support other constituencies as needed at peak times of the cycle.

  1. Offer exceptional customer service in a timely and accurate manner to current students, prospective students, parents, and guiding them through the financial aid process.
  2. Serves as primary point of contact for current and prospective students
  3. Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, and indebtedness
  4. Conducts verification review for selected students according to federal regulations
  5. Stays up to date on financial aid information by attending Financial Aid workshops.
  6. Lead partnership with the Office of Admission and other offices on student recruitment as it relates to the financial aid process. This includes participating in events on and off campus.
  7. Engage in professional behavior that enables the achievement of individual work responsibilities while fully and positively supporting the dynamics and progress of the financial aid unit
  8. Demonstrate and reflect an understanding of and commitment to the mission and core values of North Central College.
  9. Programmatic responsibility as assigned.
  10. Other job-related duties as assigned.
OTHER KEY RESPONSIBILITIES
  1. Support the College's mission, vision and values, and contribute to the advancement of the College's Strategic Plan.
  2. Demonstrate a strong commitment to continuous quality improvement.
  3. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
Required Knowledge, Skills and Abilities

An individual in this position must possess the proficiency, wherewithal and knowledge of principles and processes for providing high-quality service to both internal and external constituents of the College.
  1. Advanced knowledge of state and federal financial aid regulations
  2. Strong written and verbal communications with proven ability to maintain collaborative relationships with internal and external constituents in order to provide support for the office and the students it serves required.
  3. Ability to quickly grasp knowledge of the College organization and operation, both administratively and academically, relating to financial aid.
  4. Ability to deal with several tasks and work with a large number of individuals concurrently, often without direct supervision. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.


Distinguishing Characteristics

The Sr. Financial Aid Counselor in the Office of Financial Aid is a member of a small team that performs a key role in the College's mission and strategic goals. The person in this position must possess knowledge of current federal and state regulations financial assistance; and provide exceptional customer service via in-person, email, and by phone. This person will share responsibility in fostering a collaborative, cross-trained team committed to serving students.

Successful applicants must possess exceptional communication and customer service skills, a bachelor's degree, 1-3 years of financial aid experience, and should understand and support the mission and core values of the College.

Education/Training

A baccalaureate degree is required.

Experience

1-3 years experience in student financial aid administration or higher education administration.

Licenses or Certifications

Is This a Temporary Position?
No

Employment Conditions

An offer of employment is contingent upon successful completion of the College's background screening process.

Number of Vacancies
1

Posting Detail Information

EEO Statement

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.

Close Date

Open Until Filled
Yes

Special Instructions to Applicant

Applicants who would enrich the diversity of the campus community are strongly encouraged to apply.

Additional Information

  • Summer Day Camp Counselor-Intern

    2 weeks ago

    Naperville, United States KE Camps Full time

    KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-aged children. Our Staff are the backbone of our programs and therefore, we pride ourselves on giving them an incredible amount of support. As a staff member, we...

  • Senior Financial Analyst

    3 weeks ago

    Naperville, United States Penske Full time

    Position Summary: A Penske Logistics Sr. Financial Analyst is responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations, analyzing...

  • Senior Financial Analyst

    1 month ago

    NAPERVILLE, United States Penske Truck Leasing Full time

    Position Summary: A Penske Logistics Sr. Financial Analyst is responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations,...

  • Senior Financial Analyst

    2 weeks ago

    NAPERVILLE, United States Penske Truck Leasing Full time

    Position Summary: A Penske Logistics Sr. Financial Analyst is responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations,...

  • Senior Financial Analyst

    4 weeks ago

    Naperville, United States Fleet Jobs Full time

    Position Summary: A Penske Logistics Sr. Financial Analyst is responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations, analyzing...

  • Senior Financial Analyst

    1 month ago

    NAPERVILLE, United States Penske Truck Leasing Full time

    Position Summary: A Penske Logistics Sr. Financial Analyst is responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations,...

  • Senior Financial Analyst

    1 month ago

    NAPERVILLE, United States Penske Truck Leasing Full time

    Position Summary: A Penske Logistics Sr. Financial Analyst is responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations,...

  • Senior Financial Analyst

    1 month ago

    NAPERVILLE, United States Penske Truck Leasing Full time

    Position Summary: A Penske Logistics Sr. Financial Analyst is responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations,...

  • Chief Financial Officer

    4 days ago

    Naperville, United States Spring-Green Enterprises Inc. & Subsidiaries Full time

    Spring-Green Enterprises is the parent company of progressive national service providers and industry leading franchisors, in need of a Chief Financial Officer based out of our Naperville, IL location. Our business is growing, and we need you to grow with us. This key position will oversee and direct the Accounting , Human Resources , and Risk Management...

  • Chief Financial Officer

    3 weeks ago

    Naperville, United States Spring-Green Enterprises Inc. & Subsidiaries Full time

    Spring-Green Enterprises is the parent company of progressive national service providers and industry leading franchisors, in need of a Chief Financial Officer based out of our Naperville, IL location Our business is growing, and we need you to grow with us. This key position will oversee and direct the Accounting, Human Resources, and Risk Management...

  • Chief Financial Officer

    3 weeks ago

    Naperville, United States Spring-Green Enterprises Inc. & Subsidiaries Full time

    Spring-Green Enterprises is the parent company of progressive national service providers and industry leading franchisors, in need of a Chief Financial Officer based out of our Naperville, IL location Our business is growing, and we need you to grow with us. This key position will oversee and direct the Accounting, Human Resources, and Risk Management...

  • Chief Financial Officer

    2 weeks ago

    Naperville, United States Spring-Green Enterprises Inc. & Subsidiaries Full time

    Spring-Green Enterprises is the parent company of progressive national service providers and industry leading franchisors, in need of a Chief Financial Officer based out of our Naperville, IL location Our business is growing, and we need you to grow with us. This key position will oversee and direct the Accounting, Human Resources, and Risk Management...

  • Chief Financial Officer

    2 weeks ago

    Naperville, United States Spring-Green Enterprises Inc. & Subsidiaries Full time

    Spring-Green Enterprises is the parent company of progressive national service providers and industry leading franchisors, in need of a Chief Financial Officer based out of our Naperville, IL location. Our business is growing, and we need you to grow with us. This key position will oversee and direct the Accounting, Human Resources, and Risk Management...

  • Mental Health Clinical Therapist I-Days/PMs-LOH Addiction Recovery

    3 weeks ago

    Naperville, United States Endeavor Health Full time

    Position Highlights:If you are interested in applying for this job, please make sure you meet the following requirements as listed below.Position: MH Clinical Therapist I Location: LOH Naperville Full Time Hours: 8-4:30What you will do:Conduct individual and group therapy sessions for patients with a range of mental health and behavioral concerns. Utilize...

  • Mental Health Therapist

    4 weeks ago

    Naperville, Illinois, United States Northshore Full time

    Job Summary:As a Mental Health Clinical Therapist at Northshore, you will play a vital role in providing individual and group therapy to patients with mental health and behavioral issues. You will collaborate with a multidisciplinary team to develop and implement treatment plans, contributing to the overall quality of care provided by our Behavioral Health...

  • Mental Health Clinical Therapist I-Days/PMs-LOH Addiction Recovery

    3 weeks ago

    Naperville, United States Endeavor Health Full time

    Position Highlights:If you are interested in applying for this job, please make sure you meet the following requirements as listed below.Position: MH Clinical Therapist ILocation: LOH NapervilleFull TimeHours: 8-4:30What you will do:Conduct individual and group therapy sessions for patients with a range of mental health and behavioral concerns.Utilize...

  • Mental Health Clinical Therapist I-Days/PMs-LOH Addiction Recovery

    3 weeks ago

    Naperville, United States Endeavor Health Full time

    Position Highlights:If you are interested in applying for this job, please make sure you meet the following requirements as listed below.Position: MH Clinical Therapist ILocation: LOH NapervilleFull TimeHours: 8-4:30What you will do:Conduct individual and group therapy sessions for patients with a range of mental health and behavioral concerns.Utilize...

  • Financial Business Analsyt

    3 weeks ago

    Naperville, United States Jay Analytix Full time

    Job Description: JOB DESCRIPTION Position Title: Sr. Business Analyst Duration: 12 months Possibility of extension: Yes Possibility of FTE: Yes, contract to hire possible after 6 months Working Hours: 8 – 5pm Working Location: Chicago (Naperville) preferred but open to remote. If local to a BMO hub, hybrid work model (3 days in office/wk, Thursdays...

  • Senior Financial Analyst

    1 month ago

    Naperville, IL, United States Penske Truck Leasing Full time

    Position Summary: A Penske Logistics Sr. Financial Analyst is responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations,...

  • Senior Financial Analyst

    3 weeks ago

    Naperville, IL, United States Penske Truck Leasing Full time

    Position Summary: A Penske Logistics Sr. Financial Analyst is responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations,...