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Housekeeping Assistant

3 months ago


Park Rapids, United States Heritage Community Full time

Full time Housekeeping Assistant - Come join our team at Heritage CommunityStarting hourly pay - $17.20 - 8am to 4:30pm, every other weekend and rotating holidaysJob Summary:This position is responsible for maintaining all facilities in a clean, sanitary, orderly and attractive condition. Provides a pleasant living environment for residents and an organized, safe working environment for staff.Essential Job Responsibilities:Performs cleaning tasks in accordance with community policies and department standards. Sweeps, vacuums, dusts, washes, waxes, scours, and sanitizes areas as assigned; moving furniture and equipment to clean behind or under as necessary. Maintains all assigned areas in a safe manner. Reports any maintenance or safety concerns to supervisor or member of the leadership team. Follows all regulatory compliance standards. Maintains equipment and supply levels as needed. Reports supply/equipment needs to supervisor. Assists with any resident need, as applicable. Other duties as assigned.Heritage ValuesChristian HeritageWe believe that our Christian heritage is an integral part of the care we provide.Valuing People We believe that our success depends on an engaged workforce that is able to carry out meaningful work, has a clear organizational direction and the opportunity to learn in order to achieve a high standard of performance.Customer-Focused ExcellenceWe will seek to understand our customers' desires, respond to their voice and deliver a valuable experience.Community EngagementWe believe we are an integral part of the communities we serve and will invest time and resources to benefit the communities, which will benefit those we serve.StewardshipWe believe we must be good stewards of our financial resources to ensure adequate funds are available to fulfill our mission.Leadership CompetenciesHas a strong sense of urgency about solving problems and striving for excellence in Accountability and Trust - Relentless about accomplishing company priorities. Identifies what needs to be done and proactively takes prompt action to accomplish objectives and achieve goals performance to company strategies and goals. Instills mutual trust and confidence; creates a culture that fosters high standards of ethics; behaves in a fair and ethical manner toward others and demonstrates a sense of organizational responsibility, confidentiality and commitment of service.Customer First Attitude - Makes the customer experience a primary focus of one's actions; is accessible and provides prompt service. Develops and sustains mutually beneficial customer relationships. Quickly and effectively solves customer problems. Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation within the organization and with customer groups; fosters commitment, team spirit, pride, trust.Interpersonal Communication - Adopts communication styles appropriate to the listeners and situation. Listens actively, asks questions, clarifies points and rephrases others' statements to check mutual understanding. Modifies communication in response to feedback from listeners.Problem Solving and Managing Conflict - Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems. Works effectively with others to resolve conflicts in a constructive way that builds the relationship and drives results.Managing Performance - Sets clear goals for the employees and the work unit. Works with employees to set and communicate performance standards that are specific and measurable. Maintains methods to track employees' progress and performance. Provides specific performance feedback as soon as possible after the event or action.Empowering Leadership - Drives employee motivation and engagement within the organization. Develops a team and creates an environment where people understand and are energized about their goals and responsibilities. Provides rewards and recognition for organization and team contributions. Involves others in planning, problem solving, and accomplishing goals. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation by driving trust, clear expectations, accountability and effective team processes.Supervisory Role: NoMinimum Required Qualifications:Must be 16 years of age or olderAbility to communicate effectively both verbal and writtenAbility to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulationsPreferred Qualifications:High school diploma or equivalentPrevious housekeeping experiencePrevious experience working with seniors