Room Attendant

3 months ago

Elk Grove, United States WSManagement Inc Full time

As a Room Attendant, your primary responsibility is to impress each guest with a clean and welcoming hotel & guestroom presentation. Attention to detail and cleanliness is key to making this happen; small details will provide an overall huge impact in the guest experience. Your role is essential to our business and will be the crucial factor to secure guest loyalty. Going above & beyond is what is going to set us apart from our competitors. We encourage staff to be creative to achieve the highest level of guest satisfaction.

Room Attendant Responsibilities:

Cleaning/sanitizing and maintaining guest rooms, hallways, furnishings, flooring and working/public areas at all times.

Report maintenance problems

Working quickly without compromising quality/diligence.

Keeping room facilities and common areas clean and maintained.

Vacuuming, sweeping, and mopping floors.

Cleaning/sanitizing and stocking restrooms.

Cleaning up spills with appropriate equipment.

Notifying managers of necessary repairs/issues.

Collecting and disposing of trash.

Assisting guests when necessary.

High Attention to Detail.

Restocking all necessary room toiletries.

Time management and efficiency in tasks.

Deliver items to guest rooms, as requested.

Help other departments, as needed.

Responsible care of equipment and machines.

Support team to reach common goals.

Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.

Change and replenish bed linens, towels and guest amenities, as needed.

Perform deep cleaning tasks, as needed.

Stock, maintain and transport housekeeping supply cart on a daily basis.

Skills:

Detail-oriented and thorough.

Prioritization and time management skills.

Previous guest service and/or housekeeping experience.

Experience using industrial cleaning equipment and products.

Ability to work a flexible schedule, including evenings, weekends, and holidays, according to the hotel demands

Ability to work with little or no supervision while meeting high-performance standards.

Physical mobility and stamina.

Ability to follow instructions.

Professional and polite.

Ability to lift at least 35lbs.

Ability to cross-train for another position if needed.

Ability to remain discreet and respect the privacy of guests.

Ability to perform consistent work to the highest of standards

Schedule

  • Part-time
  • Weekends Required


The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be a comprehensive list of all activities, duties, responsibilities or qualifications of the job. Activities, duties, and responsibilities are therefore subject to change and new ones may be assigned at any time, with or without notice. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

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