PM Server

**PM Server**

**Job Description**

**SUMMARY:**

Responsible for serving food and beverages to customers.

**ESSENTIAL FUNCTIONS:**

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:

-Greets guests and takes their food and beverage orders.

-Responds to and resolves any special dietary requests.

-Serves food and beverages to the guest as per the course of the order.

-Checks identification of the guest to make sure they meet age requirements for purchase of alcohol products.

-Properly clean and set meeting rooms and banquet functions per the specifications on the BEO.

-Ensure proper care, movement of all equipment such as tables, chairs etc.

-Performing basic cleaning tasks as needed or directed by supervisor.

-Coordinate with kitchen and bar staff to ensure smooth operation and guest satisfaction.

-Observes guests, anticipates their needs, and ensures their satisfaction with the food, beverages, and service; removes courses, replenishes utensils, refills glasses

-Adheres to grooming and appearance standards.

-Stocks and maintains the banquet area stock levels.

-Complies with all food and beverage regulations.

-Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.

-Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

**Education and Experience:**

High School Diploma/GED; AND one (1) year of food and beverage service experience; OR an equivalent combination of education, training and experience.

**Required Knowledge and Skills**

**Knowledge of:**

-Food and beverage products, menus and promotions.

-Policies and procedures of the department.

-Customer service principles and practices.

-Correct business English, including spelling, grammar and punctuation.

-Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

*Skill in:*

-Focusing on quests and provision of quality customer service.

-Serving customers efficiently and effectively.

-Maintaining appropriate inventory of supplies and materials.

-Communicating effectively in oral and written forms.

-Organizing own work, setting priorities and meeting critical deadlines.

-Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.

-Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

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**PM Server**

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**Pay:** from $9.54/hour

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**Posted**: 2/11/2022

**Job Status**: Full Time

**Job Reference #**: TSV