Medical Assistant Float, Dr. Megan Hansen, Rheumatologist, Mt. Juliet

2 days ago

Mt Juliet, United States Heritage Medical Associates Full time
Job Details

Job Location
Mount Juliet (MJ) - Mount Juliet, TN

Position Type
Full Time (32-40 Weekly Hours)

Education Level
Technical Diploma, Certificate or Degree

Travel Percentage
Up to 50%

Job Shift
Day

Job Category
Health Care

Description

Job Summary

This position performs routine clerical, administrative, and clinical duties within the scope allowed for TN state law. This position may be assigned to a specific clinic/provider and/or float to various clinics/providers based on business needs and must demonstrate the ability to work collaboratively and effectively with physicians, providers, fellow team members, patients, and the general public in the performance of all job duties. In addition to the duties listed below, the MA may be required to perform other related duties as requested/assigned at a level that meets and/or exceeds HMA expectations. MA must be customer focused and driven to grow and to further develop a working culture consistent with HMA's mission, vision and values and commitment to high standards of ethical and business conduct and compliance with all applicable laws and regulations and third party payer requirements.

Responsibilities (include, but not limited to)

CLINICAL
  • Gathers, via direct care and/or telephone encounters, clinical data and maintains documentation in the clinical record (initials/dates) to ensure accurate tracking of medical treatment, i.e. chief complaint, vital signs, allergies, medications, advanced directive, growth charts, pain score, health history - i.e. immunization records, allergy injection record, other; completes Comprehensive Health Assessment as indicated annually
  • Notifies physician / provider and/or the Registered Nurse immediately of patient's status, pending lab test results, and any abnormal data/complaints observed or obtained from the patient - i.e. breathing difficulties, adverse drug reactions, medication effectiveness, etc. and administers CPR should the need arise; preps charts for physician(s) as instructed
  • Triages patients appropriately - i.e. face-to-face encounter, phone calls and Follow My Health messages and informs physician/provider of issues in a timely manner
  • In accordance with established protocol/policy and consistent with the age of the patients served, properly prepares (correct dosages) and administers (sub-Q, intra-muscular, intra-dermal, intra-venous / infusion) medication, allergy serum, immunizations, O2, treatments, tests (flu, Mono, Strep, TB, etc.) as ordered; demonstrates knowledge and understanding of dosages, reactions, and side effects of medications; accurately documents in patient's chart
  • Correctly conducts CLIA waived testing - i.e. glucose, UAs, pregnancy, strep, etc. as ordered; follows established lab protocol/guidelines i.e. controls (strep, urine, RSV, Flu, hemoglobin, cholesterol, lipid, A-disk, pregnancy, etc.)
  • Accurately follows established procedures for handling various specimens/cultures - i.e. throat, wound, stool, urine, sputum, etc. and infection control in the handling and disposing of infectious/hazardous waste materials.
  • Appropriately uses/operates/troubleshoots various equipment needed in delivering patient care - i.e. scales (infant / adult), digital thermometer, EKG, pulse oximeter, oxygen/nasal cannula/mask, nebulizer, spirometer, Holter Monitor / event recorder, Snellen, audiometry, endoscopes/endoscopic accessories, patient monitoring, etc.
  • Assists physician and/or provider with patient encounter including: patient education / instruction, lab tests, results, reports, etc. and with various procedures / set-up - i.e. pap and pelvic, lesion removal, biopsies, ear irrigation, colposcopy, etc.; keeps exam rooms stocked and room and equipment clean in accordance with established schedule
  • Calls in / e-scribes / prints prescriptions to pharmacies as ordered by the physician/provider and documents in the patient's chart accurately and timely.
    Maintains sample medications by checking refill lines timely, enters samples provided to a patient in the computer and documents appropriately; remove/dispose of expired medications; ensures sample medication and other medication and supplies are adequately stocked and maintained in locked/secured areas.
    Performs all job duties listed in this job description, as well as, other related duties as assigned/directed in a manner that ensures timely completion of clinic workflows, clinic operations, and navigating the patient through their encounter (in person/telephone/HMA patient portal); all work activities must promote patient satisfaction, efficiency, and a collaborative, team-spirited environment
ADMINISTRATIVE
  • Ensures sterile instrument processing is completed timely in accordance with established protocol and manufacturer recommendations - i.e. check instrument expiration dates, cleans and disinfects equipment, accessories, and packages items
  • Accurately schedules patient appointments by:
    • obtaining the required demographic information (i.e. guarantor, PCP, usual and referring physician);
    • informing patient of financial liability (i.e. outstanding balance, $100 payment), understanding Alert Notes;
    • informing patient of prep required for procedures (obtained from referral website) / labs;
    • obtains necessary consent forms
  • Verifies provider insurance participation via referral website, HMA Insurance Analysts, and other applicable sources
  • Accurately utilizes the Appointment Management in PM including working bump, no-shows, cancellations, confirmations and wait lists and track initial specialist office visit appointment to ensure patients keep an appointment
  • Schedules patients for tests, as ordered, and informs them as to what to expect, - i.e. lab, x-ray/procedures, nuclear medicine, stress test - i.e. Myoview, exercise, adenosine, and cardiac Holter monitor
  • Completes patient referrals and authorizations in a timely manner prior to the patient's appointment and follows-up on pre-authorizations prior to the procedure
  • Timely follow-up on referrals and procedures in Orders Management
  • Utilizes insurance websites to obtain benefit information, referrals, pre-authorizations, etc.
  • Tracks all diagnostic studies to ensure results are received and patients informed of results as directed by the physician and /or the provider
  • Maintains a clean and orderly work area and adheres to Quality Control Guidelines such as monitoring medication refrigerator temperature, eye wash checklist, O2 checklist, AED checklist, and the autoclave checklist.
CLERICAL
  • Answers phones and returns phone calls/voice mail (within 24 hours) in a positive and professional manner ensuring customer needs are adequately addressed
  • Orders supplies/accessories timely to avoid shortages/outages which may impede the delivery of patient care services
  • Properly uses the copy machine and faxes - ensures paper trays are filled, ink cartridges are replaced as needed, and maintenance is called if necessary
  • Completes HMA required forms accurately and timely - i.e. Incident /Accident report, Occurrence report, Needle Stick report, clinic nursing forms, logs, mammogram, MME, etc.
  • Complies with HMA policies and procedures and accreditation agencies, OSHA, etc.
  • Assembles encounter forms for the next business day, label paperwork with MRC / chart number for physician review, send paperwork to scanning as required, open mail and route faxes appropriately
  • Reviews phone tree reports and conducts appointment-reminder calls as appropriate
  • Attends and actively participates in required clinic meetings, huddles, and training to remain current of operational / workflow changes and to further develop a skill set
CUSTOMER SERVICE
  • Displays sensitivity, courtesy, and respect when dealing with patients, team members, and the general public
  • Demonstrates a willingness to ensure customer questions are answered and their needs are addressed - goes the extra mile to assist others and ensure the message delivered is received as intended
  • Exhibits behavior that is consistent with HMA's mission, vision, and values
    Interpersonal Skills
Knowledge, Skills, and Abilities
  • Ability to communicate clearly
  • Computer knowledge helpful
  • Preferred experience and/or an understanding of electronic health records (EHR) i.e. Allscripts software
  • Prior experience in a large multi-specialty physician practice preferred
Qualifications

Job Requirements
  • High School Diploma or Equivalent
  • Possess a Degree, Diploma or Certificate of Completion from an accredited Medical Assistant training program (or accredited nursing program) or have a minimum of 1-year prior experience functioning as a Medical Assistant in a clinic/hospital setting, or completion of Medical Assistant type training in the armed services.
  • Current Cardiopulmonary Resuscitation (CPR) certification
  • If working as a float will need Valid TN Driver's License and Proof of Valid Automotive Insurance
Physical Demands and Work Environment
  • Must be able to stand for 8 to 10 hours a day
  • Requires regular walking, bending, pushing, pulling and lifting
  • Must be able to lift at least 25lbs
  • Must be able to assist patients with transfers from chair to wheelchair, to exam tables, and back to wheelchair/chair
  • Must be able to assist patient with turning/positioning on exam table
  • Must be able to push patient in wheelchair
  • Must be able to manipulate objects-reaching, grasping, handling
  • Must exhibit good communication skills-understand, respond and translate into action
  • Ability to delineate between numeric numbers
  • Clinical setting; exposure to communicable diseases, bloodborne pathogens, medical preparations and other conditions common to a clinical environment

  • Medical Professional Sought for ER Role

    5 days ago

    Mt Juliet, United States TriStar Mt. Juliet ER Full time

    Join Our TeamWe are seeking a talented Emergency Medicine Physician to join our team at TriStar Mt. Juliet ER. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, providing high-quality patient care to our community.About the PositionThe successful candidate will be responsible for providing high-quality...

  • Mt Juliet Evening Custodian

    4 weeks ago

    Mt Juliet, United States Office Pride of Nashville-Hendersonville Full time

    **Office Pride Mt Juliet Area Cleaning Opportunities**We are seeking reliable and trustworthy individuals to work as cleaners in the Mt Juliet area.As an Office Pride cleaner, you will be responsible for maintaining a clean and hygienic environment for our clients. Your duties will include wiping down surfaces, cleaning offices, pulling trash, cleaning...

  • Employed

    1 month ago

    Mt Juliet, United States TriStar Mt. Juliet ER Full time

    DetailsClient Name TriStar Mt. Juliet ER Job Type Permanent Offering Physician Profession Emergency Medicine Specialty General Job ID 19939972 Job Title Employed Shift DetailsShift Full Time Days Scheduled Hours 36 Job Order DetailsStart Date 10/03/2024 Duration 0 Job Description You will be contacted directly by the facility after applying to this...

  • Mt. Juliet Caregiver Assistant

    3 weeks ago

    Mt. Juliet, United States Addus Full time

    About UsAt Addus HomeCare, we're dedicated to making a difference in the lives of our clients and caregivers alike. Our team is passionate about providing exceptional care and support, and we're seeking like-minded individuals to join us.Job OverviewWe're currently hiring for a Caregiver Assistant position in Mt. Juliet. This role offers a unique opportunity...

  • Physical Therapy Professional for Mt Juliet

    5 days ago

    Mt Juliet, United States Upstream Rehabilitation , Inc. Full time

    Salary: $85,000 - $105,000 per year based on experience and qualifications. Our reputation for best-in-class patient care and unparalleled customer service makes us the provider of choice for patients and referral sources in Mt Juliet, TN and surrounding areas.

  • Music Educator Position for Part-time Employment in Mt Juliet

    1 week ago

    Mount Juliet, Tennessee, United States Bach To Rock Mt Juliet Full time

    We are seeking a qualified Music Teacher to join our team at Bach To Rock in Mt Juliet, TN. As a part-time employee, you will provide music lessons to students of all ages using the B2R curriculum.Job OverviewBach To Rock is a music school that provides an inspiring and well-balanced music education to students of all ages. Our teachers use the B2R...

  • Operating Partner

    2 months ago

    Mt Juliet, United States Whataburger Full time

    Welcome to Whataburger Careers! The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions. Responsibilities Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs,...

  • Emergency Medicine Physician Wanted

    5 days ago

    Mt Juliet, United States TriStar Mt. Juliet ER Full time

    We are looking for an experienced and skilled Emergency Medicine Physician to join our team at TriStar Mt. Juliet ER. As a member of our team, you will have the opportunity to work in a state-of-the-art facility with a talented group of healthcare professionals.About the RoleThis is a full-time position with 36 scheduled hours per week. You will be...

  • Packaging Specialist

    3 weeks ago

    Mount Juliet, Tennessee, United States ASG Staffing Full time

    Company OverviewA dynamic organic food company in Mt Juliet is seeking a skilled Production Associate to join their team. With a strong commitment to diversity and inclusion, this company offers a unique opportunity for individuals from various backgrounds to thrive.

  • High School Exam Prep Tutor

    1 week ago

    Mt. Juliet, United States Huntington Learning Center Mt Juliet Full time

    Teach and Inspire High School Students for Academic SuccessHuntington Learning Center of Mt. Juliet is seeking part-time teachers/tutors to work one-on-one with high school students on ACT/SAT exam prep and subject tutoring.About the JobWe are looking for exceptional educators who bring a deep understanding of standardized testing and effective strategies to...

  • Rehabilitation Specialist

    3 weeks ago

    Mount Juliet, Tennessee, United States Results (Ascension – Saint Thomas) Full time

    We are seeking a skilled Graduate Physiotherapist to join our team at Results (Ascension – Saint Thomas) in Mt. Juliet. This is a PRN opportunity that offers the chance to work with a network of over 1200 clinics and 26 brand partners, leading the outpatient physical therapy field.The ideal candidate will excel at providing specialized evaluation and...

  • Medical Assistant, Pediatrics, Mt. Juliet North

    2 days ago

    Mt Juliet, United States Heritage Medical Associates Full time

    Job DetailsJob Location Mount Juliet North (MJN) - Mount Juliet, TN Position Type Full Time (32-40 Weekly Hours) Education Level Technical Diploma, Certificate or Degree Travel Percentage None Job Shift Day Job Category Health Care DescriptionJob Summary This position performs routine clerical, administrative, and clinical duties within the scope allowed for...

  • Compassionate Caregiver Opportunity in Mt. Juliet

    3 weeks ago

    Mt. Juliet, United States Addus Full time

    About Us: At Addus HomeCare, we take pride in serving seniors in our community with dignity and respect. Our mission is to provide compassionate care that enriches the lives of those we serve.Job Summary: We are seeking a qualified caregiver to join our team in Mt. Juliet. As a caregiver, you will play a vital role in delivering high-quality care to our...

  • Lymphedema Specialist

    3 weeks ago

    Mount Juliet, Tennessee, United States Results (Ascension Saint Thomas) Full time

    About UsResults (Ascension Saint Thomas) is a leading provider of outpatient physical therapy services across the United States.We are proud to offer a wide range of rehabilitation services to treat orthopedic injuries and expand our services to include lymphedema treatment interventions.The successful candidate will join our team in Mt. Juliet, TN, where...

  • Creative Makeup Artist

    3 weeks ago

    Mount Juliet, Tennessee, United States Blo Mt. Juliet Full time

    Job OverviewBlo Blow Dry Bar, a leading hair and beauty industry brand with over 100 North American locations, is seeking an experienced makeup artist to join their team in Mt. Juliet. This is an exciting opportunity to work in a modern blow dry bar alongside a dedicated team of hair and beauty experts.

  • Registered Dental Assistant

    3 months ago

    Mt Juliet, United States Mt Juliet Dental Group Full time

    Description: Now is the time to join Mt. Juliet Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: Registered Dental Assistants perform a variety of patient care, office, and laboratory duties. The...

  • Registered Dental Assistant

    3 months ago

    Mt Juliet, United States Mt. Juliet Modern Dentistry Full time

    Description: Now is the time to join Mt. Juliet Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: Registered Dental Assistants perform a variety of patient care, office, and laboratory duties....

  • Special Education Teacher

    3 months ago

    Mount Juliet, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years special education experience required.Sunbelt is seeking a dedicated and compassionate Special Education Teacher who is committed to creating an inclusive and supportive learning environment near Mt. Juliet, TN.Responsibilities:Develop and implement IEPs tailored to individual student needs. Adapt curriculum and...

  • Exam Prep Tutoring

    2 weeks ago

    Mt. Juliet, United States Huntington Learning Center Mt Juliet Part time $18 - $21

    Exam Prep/ACT/SAT TutorHuntington Learning Center of Mt. Juliet is hiring part-time teachers/tutors to work 1:1 with high school students on ACT/SAT exam prep (English, math, reading, and science) and subject tutoring in Algebra, Geometry, Trigonometry, Calculus, Chemistry, Biology, and Physics.  We are seeking exceptional educators for ACT Prep who bringA...

  • Lymphedema Specialist PT for Mt Juliet Rehab

    2 weeks ago

    Mount Juliet, Tennessee, United States Results (Ascension – Saint Thomas) Full time

    Company Overview:As a brand partner of Upstream Rehabilitation, Results Specialty Rehab in Mt. Juliet is dedicated to providing best-in-class patient care and unparalleled customer service.We offer a multi-discipline approach to patient care in our outpatient neuro-focused facility, with access to quality physical, occupational, and speech language...