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Retail Sales Associate

2 months ago

San Francisco, United States Taylor Stitch Full time

Company Description Taylor Stitch is a men's lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean, organized, and shopable atmosphere for every customer. Our Values Operate with Integrity Customers First Shopkeeper Mentality 1% Better Everyday Our product is Sustainably Built for the Long Haul Job Description The Taylor Stitch Sales Associate is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a salesperson alongside our growing company as well. Our stores are exciting hubs located in San Francisco's most vibrant neighborhoods, where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales. If you are as comfortable speaking about selvage denim and custom shirting as you are recommending a great new restaurant in the neighborhood, we want to hear from you. Responsibilities Sales and Customer Service Actively greet and engage with every customer Offer customers polite and supportive guidance on style and fit Learn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our products Collaborate with the e-commerce customer service team in order to provide a seamless customer experience Develop a personal clientele by actively pursuing new business and mastering the art of made-to-measure Handle returns, exchanges, repairs, alterations, and customer concerns with care and understanding Operations Meticulously maintain a clean, well-merchandised store and stockroom Assist in maintaining accurate inventory in your store on a daily basis Assist in the management of clothing alterations Maintain an exceptionally well-merchandised store that is dynamic and engaging Qualifications General Requirements Previous retail or sales experience desired Excellent sales and customer service skills Strong organizational skills and attention to detail Excellent written and verbal communication skills Self-motivated, proactive, and positive demeanor Ability to work effectively with a team Ability to work weekends Physical Requirements Ability to stand for up to 8 hours Ability to walk up and down staircases carrying boxes, product, and other store related items Ability to regularly perform store cleaning and maintenance Ability to safely lift boxes up to 30lbs Comfort using ladders Additional Information We believe you will benefit from the fact that we are a small, local clothing company and enjoy the mom-and-pop Retail culture and community. Your salary will depend on your experience, and you will receive a competitive benefits package for full-time employees. Part-time positions also available #J-18808-Ljbffr