Front Desk Supervisor #Full Time

2 months ago


Tarrytown, United States 61st Street Service Corp Full time

** 61st Street Service Corporation**

** Front Desk Supervisor #Full Time**

Tarrytown, NY 10591

**The 61st Street Service Corporation**

At 61st Street Service Corporation we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefits package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

**Job Summary:**

Responsibilities include operations and supervisor of Front Desk Personnel. Expedite patient flow, meet and greet patients; collect and verify patients insurance coverage, pre-certification, update EPIC registration, select correct FSCs, prepare and complete paperwork in preparation for patients imaging; answer phones. Interact with referring physician offices in a timely and professional manner.

**REQUIRED TRAINING:** HIPAA and Annual Training

**RESPONSIBILITIES:**

- Hiring, training and performance appraisals of front desk staff.

- Monitor efficacy of procedures and personnel, making recommendations for productivity improvement.

- Delegate and assign work to ensure that all tasks are done in a timely manner, phones are answered, messages responded to each day.

- Document and resolve patient or referring physician issues as necessary.

- Create staffing schedule to ensure coverage based on practice guidelines.

- Share administrative coverage responsibilities with other supervisors (early or late) when necessary.

- Participate in disciplinary action as needed.

- Communicate directly with technologists and radiologists, staff and other supervisors.

- Collect payments from patients following Columbia University cash handling protocols

**Position Qualifications:**

* High School Diploma; BA/BS preferred

* Minimum three years of front desk medical office experience, radiology preferable; medical billing experience, radiology preferable; excellent interpersonal and communication skills



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