Volunteer Coordinator

3 weeks ago

Rochester, United States EPISCOPAL CHURCH HOME Full time

Episcopal SeniorLife Communities Mission:We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge...Life. Inspired Every Day.Pay Range: $20.15 - $26.75 per hourThe Volunteer Coordinator is responsible for the support of each of the communities in their volunteer efforts including recruitment, training and retention.ESSENTIAL JOB FUNCTIONSRecruit, screen, interview and recommend placement of volunteers for the site-specific activities for each of the communities (e.g., altar guild, Chapel, garden club), and recreational programs that support resident life and individual resident needs.Develop professional volunteer standards and a volunteer management system.Maintain records and provide timely statistical data and activity reports on volunteer participation in department database.Conduct a volunteer satisfaction survey and address issues or concerns, making course corrections as needed.Develop and regularly provide on-going communication, training, and recognition for all agency volunteers.Attend community outreach opportunities such as volunteer fairs and conferences.Develop and implement a marketing plan to promote volunteer opportunities and showcase volunteer activities at ESLC.Develop and oversee a formal volunteer orientation and training program.Oversee a coordinating council that includes recreation staff from each of our communities.Coordinate volunteer events including but not limited to: United Way Day of Caring, National Make A Difference Day, Tip Top Shoppe activities including the management and retail side, and annual volunteer recognition dinner and awards ceremony.Create and manage volunteer program budget.Develop and maintain volunteer program policies and procedures. Assist with other duties as needed that support ESLC's mission, vision and values. RequirementsQUALIFICATIONS: Associate's degree in related field.A minimum of 5 years professional experience in health care or human services. Prior experience working with volunteers is required.Must have valid New York State driver's license with a clean driving record.Excellent written and oral communication skills.Good organizational and prioritization skills. Ability to self-motivate, work independently, and within a team. Knowledge of communication devices: phone, fax, e-mail, internet, web-based media. Computer skills and experience. Proficient with Microsoft Office components, desktop publishing, and ability to manage databases. Strong customer service focus. Strong team player. Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public. This position may/will be required to provide direct care or have access to resident property or belongings.

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