Customer Service Associate I
3 weeks ago
Start Date: ASAP
Location: Bellevue, WA
Duration: 4+ Months
Onsite
Schedule: M-F (7-3 or 8-4)
Overtime Estimate: No
Max Rate:- $20.43
Job Description:
- The ideal Amazonian will demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability.
- S/he will be confident and organized and will know when and how to reach out for assistance.
- An Amazonian has a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns.
- Finally, a supremely internet savvy and has high technical aptitude when it comes to online tools and research.
Basic Qualifications
- Confidence in working with upper level management on a regular basis
- Ability to communicate professionally - with maturity and self confidence
- Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork
- Strong familiarity with online shopping and research
- Ability to successfully complete pre-employment assessment and criminal background check
- Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
- High School Diploma or equivalent
- College degree
- 1+ years' experience as a customer service professional (Face to face interaction and/or call center experience preferred)
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