Associate Relations Consultant Sr.
4 weeks ago
Position Title:
Associate Relations Consultant Sr.
Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
The hybrid schedule for this position is determined by team needs with the in office commitment of 2 days a week on site. Reasonable proximity to ONE of the Pulse Points listed is required:
Atlanta, GA
Indianapolis, IN
Miami, FL
Tampa, FL
Grand Prairie, TX
The
Associate Relations Consultant Sr.
is responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues.
How You Will Make an Impact
Primary duties may include, but are not limited to:
Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations.
Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation.
Debriefs leaders at all levels and HRBPs on findings.
Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters.
Regularly partners with Ethics and Compliance on crossover investigations.
Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization.
Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans.
Minimum Requirements
Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences
HR designation strongly preferred (SHRM-CP or SHRM-SCP).
ServiceNow experience preferred.
Workday experience preferred.
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