Customer Support Chemist

4 months ago


Cleveland, United States PPG Industries Full time

As a Customer Support Chemist, you will support activities developing and maintaining pretreatment and electrocoat products for all NA Auto OEM customers. This will encompass formulation, preparation and application of coatings, and testing these coatings against multiple regional specifications and customer requirements.

PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k + retirement savings; and Paid Vacation, Holiday pay.

Key Responsibilities

  • Conduct development work such as the formulation, application and testing of pretreatment and electrocoat products.
  • Work with manager in setting smart project goals, milestones against bold timelines.
  • Work with the commercial and the field organization informally and formally for ongoing project work.
  • Apply root cause analysis and BPI tools to lead resolution of manufacturing and field issues.
  • Maintain results through written and verbal summaries, coatings reports, test drill presentations, and project updates.
  • Work with regional labs; and together with R&D and other departments on the development of new product platforms globally.
  • Simulate customer line conditions to troubleshoot field issues and to increase the speed and success rate of product launches.
  • Help with FLC, Secure Launch process (formula filing, conversion planning, PDCA).
  • Work safely, following all lab procedures.
Qualifications
  • Bachelor's Science Degree in Chemistry or related Engineering or Science field with 2+ years of related experience.
  • Work experience in coatings, or substrate protection systems is preferred.
  • Experience with experimental design (DOE) and problem solving.
  • Travel will be

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