Pipeline - Customer Service Rep
4 weeks ago
Title: Customer Service Rep Location: Hybrid role in-office Oriskany, NYTraining will be in-office: after training only required to come into the office once a month, or on an as needed basis (if electricity or internet goes out). Training will be about 4 weeks.Pay Rate - $20.00/hrSchedule: Monday - Friday | 8:00am to 5:00pm ESTContract Length: 6 months | Extension + Conversion Opportunities AvailablePosition Requirements: 1-2 Years of customer service experience/phone experience, or equivalent. Will accept customer facing experience as well (fast food, etc.) Requires a high school diploma or equivalent Basic computer literacy - Microsoft office experience Attention to detailJob Description: Handle intake calls for FMLA claims and leaves. Determine eligibility for FMLA and other leaves during intake call. Promptly review new FMLA and Company Leave (Bereavement, Jury Duty, Etc.) notices and act upon them within documented timeline standards. Complete eligibility decisions during intake. Gather pertinent data when necessary from employee or other supporting systems. Identify and evaluate leave specifics and make initial case decisions - approve or deny. Perform leave follow-ups as required with employee, employer or healthcare provider. This may include recertification of a serious health condition, intermittent claim tracking, confirmation of actual return-to-work, etc. Perform standard communication (phone calls, emails, and letters) to appropriate parties throughout the duration of the leave. Consistently updates FML and Leave applications to accurately reflect leave status and ensure that appropriate diary documentation exists. Respond to employee and employer inquiries regarding the status or availability of FML and Company leave.
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Customer Service Rep
3 weeks ago
Oriskany, United States Axelon Full timeJob Description:Max Pay:$20/hr Candidate needs to be based out of Oriskany, NY and will need to work hybrid in office while training. Position will move to fully remote after training, may need to come into the office once per month or as requested Required experience: 1-2 Years customer service experience in a call center environment Administrative...
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Customer Service Rep
2 weeks ago
Oriskany, United States Axelon Full timeMax pay : $20/hr Candidate needs to be based out of Oriskany, NY and will need to work hybrid in office while training. Position will move to fully remote after training, may need to come into the office once per month or as requested. Job Description: Responsible for receiving and handling customer telephone inquiries. Perform follow-up activity (send a...
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Customer Service Rep
4 weeks ago
Oriskany, United States Axelon Services Corporation Full timeJob Description:Max Pay:$20/hr Candidate needs to be based out of Oriskany, NY and will need to work hybrid in office while training. Position will move to fully remote after training, may need to come into the office once per month or as requested Required experience: 1-2 Years customer service experience in a call center environment Administrative...
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Customer Service Rep
1 week ago
Oriskany, United States Axelon Full timeJob Description:Max Pay:$20/hr Candidate needs to be based out of Oriskany, NY and will need to work hybrid in office while training. Position will move to fully remote after training, may need to come into the office once per month or as requested Required experience: 1-2 Years customer service experience in a call center environment Administrative...
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Customer Service Rep
3 weeks ago
Oriskany, United States Axelon Full timeJob Description: **Candidate must be local to Oriskany, NY - Hybrid role in-office ** **Max pay rate 20/hr** Training will be in-office: after training only required to come into the office once a month, or on an as needed basis (if electricity or internet goes out). Training will be about 4 weeks. Position Requirements: 1-2 Years of customer service...
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Customer Service Representative
3 weeks ago
Oriskany, New York, United States Axelon Full timeJob Summary:As a Customer Service Representative at Axelon, you will be responsible for providing exceptional service to our clients who have or are looking to obtain a Life insurance policy through their employer. You will respond to customer requests via telephone, providing excellent service and ensuring customer satisfaction.Key Responsibilities:*...
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Customer Service Representative
4 weeks ago
Oriskany, New York, United States Axelon Full timeJob Description:Max pay rate 20/hrJob Summary:We are seeking a highly skilled Customer Care Advocate to join our team at Axelon. As a Customer Care Advocate, you will be responsible for providing excellent service to our customers who have or are looking to obtain a Life insurance policy through their employer.Responsibilities:Respond to customer requests...
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Customer Service Representative
3 weeks ago
Oriskany, New York, United States Axelon Full timeJob Description:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Axelon. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers who have or are looking to obtain a Life insurance policy through their employer.Your primary responsibilities...
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Customer Service Representative
2 weeks ago
Oriskany, New York, United States Axelon Full timeJob Summary:Axelon is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for receiving and handling customer telephone inquiries, performing follow-up activities, and reviewing Group Life claims submissions for completeness and accuracy.Key Responsibilities:Receive and...
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Customer Service Representative
3 weeks ago
Oriskany, New York, United States Axelon Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Axelon. The ideal candidate will have 1-2 years of experience in a call center environment and a strong background in administration. The successful candidate will be responsible for receiving and handling customer...
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Customer Service Representative
3 weeks ago
Oriskany, New York, United States Axelon Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Axelon. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers who have or are looking to obtain a Life insurance policy through their employer.Key Responsibilities:Respond to...
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Customer Service Representative
2 weeks ago
Oriskany, New York, United States Axelon Services Corporation Full timeJob Summary:Max Pay: $20/hrWe are seeking a highly skilled Customer Service Representative to join our team at Axelon Services Corporation. The ideal candidate will have 1-2 years of experience in a call center environment and a strong background in administration.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and...
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Customer Service Representative
3 weeks ago
Oriskany, New York, United States Axelon Full timeJob Title: Customer Service RepresentativeJob Summary: Axelon is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling intake calls for FMLA claims and leaves, determining eligibility, and performing leave follow-ups as required.Key Responsibilities: • Handle...
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Customer Service Representative
3 days ago
Oriskany, New York, United States Tailored Management Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Tailored Management. As a Customer Service Representative, you will be responsible for handling intake calls for FMLA claims and leaves, determining eligibility, and performing leave follow-ups.Key Responsibilities:Handle...
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Customer Service Representative
3 weeks ago
Oriskany, New York, United States Axelon Full timeJob Description:Max Pay: $20/hr Candidate needs to be based out of Oriskany, NY and will need to work hybrid in office while training. Position will move to fully remote after training, may need to come into the office once per month or as requestedRequired experience:1-2 Years customer service experience in a call center environment Administrative...
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Customer Care Advocate
2 months ago
Oriskany, United States Hays Full timeob Title: Customer Care Advocate Job Ref: 1164469 Location: Crane Nest Drive, Oriskany, NY Job Type: Contract Salary Range: $15.00 - $20.00 per hour Contract Length: 3 months with possible extension Job Summary: Hays is seeking a Customer Care Advocate to join their Dental Global Customer Solutions (GCS) team. The successful candidate will be...
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Customer Care Advocate
4 weeks ago
Oriskany, United States Hays Full timeob Title: Customer Care Advocate Job Ref: 1164469 Location: Crane Nest Drive, Oriskany, NY Job Type: Contract Salary Range: $15.00 - $20.00 per hour Contract Length: 3 months with possible extension Job Summary: Hays is seeking a Customer Care Advocate to join their Dental Global Customer Solutions (GCS) team. The successful candidate will be...
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Customer Care Advocate
4 weeks ago
Oriskany, United States Hays Full timeob Title: Customer Care AdvocateJob Ref: 1164469Location: Crane Nest Drive, Oriskany, NYJob Type: ContractSalary Range: $15.00 - $20.00 per hourContract Length: 3 months with possible extensionJob Summary:Hays is seeking a Customer Care Advocate to join their Dental Global Customer Solutions (GCS) team. The successful candidate will be responsible for...
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Customer Care Advocate
4 weeks ago
Oriskany, United States Hays Full timeob Title: Customer Care AdvocateJob Ref: 1164469Location: Crane Nest Drive, Oriskany, NYJob Type: ContractSalary Range: $15.00 - $20.00 per hourContract Length: 3 months with possible extensionJob Summary:Hays is seeking a Customer Care Advocate to join their Dental Global Customer Solutions (GCS) team. The successful candidate will be responsible for...
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Customer Care Advocate
2 months ago
Oriskany, United States Hays Full timeob Title: Customer Care AdvocateJob Ref: 1164469Location: Crane Nest Drive, Oriskany, NYJob Type: ContractSalary Range: $15.00 - $20.00 per hourContract Length: 3 months with possible extensionJob Summary:Hays is seeking a Customer Care Advocate to join their Dental Global Customer Solutions (GCS) team. The successful candidate will be responsible for...