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Technical Project Manager/ Lead Technical Analyst-Minnesota MN

2 months ago

Minnesota Lake, United States Georgia IT Inc Full time

Technical Project Manager/ Lead Technical Analyst Visa-GC/ CITIZENS preferred Duration - long term Minnesota MN- candidate can start remote but will have to relocate in one moth time KEY NOTE - Technical PM who has managed large initiatives on java OR .Net will be ideal GOOD TO HAVE -Some experience in leading through an SRE transformation - leading "ops" focused teams to develop engineering capabilities that improve ability to deliver at scale. Key Qualifications: Leading or Managing Technical Analysts, Database team, Development or Operational teams or playing the roles of Sr. Systems/Technical Analysts in those teams. 9+ years Project management experience leading teams of engineers and experience with large scale cloud based application system. Skills in documenting word and deliverables in a collaborative and clear manner, keeping them up to date as changes are made on Confluence sites. Strong expertise in managing production incidents, with experience driving for resolution and stakeholder communication during incidents. The candidate should be adapt at prioritizing multiple issues in a high stress environment. Capability and experience in designing processes to improve response capabilities. Experience in driving partnership with between SRE, Dev teams and QE teams towards delivering excellent customer outcomes - managing above the level of infrastructure to deliver great customer outcomes. GOOD TO HAVE -Some experience in leading through an SRE transformation - leading "ops" focused teams to develop engineering capabilities that improve ability to deliver at scale. Should be able to understand sophisticated architectures and be comfortable working with multiple teams. Duties and Responsibilities: Actively participate in incident resolution for the platform and/or any dependent components which the product engineering teams rely on for their work. The rest of the time will be automating and developing quality and operational improvements/solutions Maintain and improve operational tooling, frameworks, perform chaos engineering activities Build/integrate/administer systems and tools that enable engineering teams to observe their applications in production with autonomy (Dashboards, APMs) Automate alerts for metrics on performance, cost, vulnerabilities, risk, compliance violations Identify and measure SLOs, SLAs and SLIs Improve processes/runbooks and champion automation of any manual items around support 50% SRE mindset and 50% Project/Support team Management. Service level metric understanding and responsible for consistently meeting service-level agreements (SLAs) for our services Know how SRE principles work and have a basic understanding Engage in and improve the whole life cycle of applications or services-from inception and design, through deployment, operation, and refinement Drive a culture of reliability, and ensuring teams are aligned around common priorities and approaches defined by leadership Assist Sr. Manager / Director in capacity planning and cost optimization The candidate will leverage some of the latest AIOPS technology to develop a holistic approach to enhance systems and application reliability with a focus on superior customer experience.