Virtual Health Ambassador
3 weeks ago
Title: Virtual Health Ambassador
Location: Fountain Valley, CA (Predominately Remote)
Department: Virtual Health
Status: Full-Time
Shift: Days (8hr)
Pay Range*: $30.05/hr - $43.58/hr
At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare.Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.
Position Summary
Virtual care is a system strategic priority focused on creating value through new patient growth, operational efficiency, population health, and consumer engagement.
The Virtual Health Ambassador I is responsible for supporting the virtual care strategy at the patient and customer level through excellent customer service, problem solving skills, and care navigation. They will serve as the first point of contact for patients and customers experiencing technical issues connecting with our virtual health services and will respond timely, and professionally to each interaction until the issue is resolved. The Virtual Health Ambassador I will also have roles in program performance improvement, advancing customer communication, KPI metric reporting, and Virtual Health Department operational support.
Essential Functions and Responsibilities of the Job
- Meet directly with customers and patients to install and/or troubleshoot virtual health devices or connect to virtual health platforms
- Lead training sessions to orient providers with our virtual platforms
- Host healthcare technology clinics and office hours to engage patients and inform them about virtual health offerings and how to utilize them effectively
- Efficiently problem solve technical issues with virtual health devices or platforms (e.g. Zoom, TytoCare, SilverCloud, BabyScripts, AristaMD). Communicate in an organized and timely way until each issue is resolved.
- Delight our customers and patients with each interaction
- Assist the patient with their full needs, serving as a bridge to other MemorialCare programs that, based on patient needs, could benefit the patient
- Utilize learnings and patient feedback to develop and improve patient-facing materials and guides, or where necessary, communicate opportunities for process change to Virtual Health Team
- Collaborate with various departments (e.g. marketing, operations) to improve the patient experience
- Staff health fairs and other externally facing events from time to time to serve as a liaison from MemorialCare to the community to engage new patients in virtual services.
- Pull Virtual Health KPIs to share with administrative leadership and clinics, prepare suggested next steps to impact metrics positively
- Be knowledgeable on all virtual health programs and common troubleshooting issues
- Perform cash and inventory reconciliation as required
- Connect patients to MemorialCare resources outside of the virtual health department
- Be adaptable to new technologies and capabilities
- Be at work and be on time
- Follow company policies, procedures and directives
- Stay organized, prioritize and multi-task appropriately
Qualifications
Minimum Requirements
Qualifications/Work Experience:
- Excellent communication skills (written and verbal) - ability to communicate clearly, concisely, and kindly. Ability to adapt language based on technical knowledge of patient or customer
- Demonstrated ability to learn new technologies quickly and with ease
- Excellent problem-solving skills - ability to take logical steps to diagnose a problem, break a complex problem down into small pieces, narrow in on and resolve the issue
- Passion for improving healthcare, creating new capabilities, and improving patient lives through valuable programs and experiences
- Familiarity with healthcare operations preferred
- Bachelor's degree in Healthcare Management, Business Administration, IT or related field preferred
- High school graduate or equivalent required
-
Virtual Health Ambassador
1 month ago
Fountain Valley, United States MemorialCare Health Services Full time**Virtual Health Ambassador** - (MEM007950) **Description** **Title**: Virtual Health Ambassador **Location**: Fountain Valley, CA (Predominately Remote) **Department**: Virtual Health **Status**: Full-Time **Shift**: Days (8hr) **Pay Range**:$30.05/hr - $43.58/hr** At MemorialCare Health System, we believe in providing extraordinary healthcare to...
-
Brand Ambassador for a FUN company
2 weeks ago
Spring Valley, United States Hawaii Fluid Art Dallas LLC Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsFree food & snacksHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resourcesBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking an outgoing...
-
Spokane Valley, United States Providence Health & Services Full timeWe invite you to join us for a virtual hiring event on May 23rd for SCS Home Health-Spokane to interview with our hiring managers about our RN opportunities Spokane County and Walla Walla in Washington. Join our compassionate team in caring for our neighbors and making our community a better, healthier place. Date: May 23, 2024 Time: 9:30 am - 4 pm You...
-
Science Coordinator
1 month ago
Fountain Valley, United States TriCom Quest Full timeJob DescriptionJob DescriptionYakult USA, the world’s leading probiotic drink manufacturer located in Fountain Valley, CA, is hiring a Science Coordinator. Location: Fountain Valley, CADirect Hire with Excellent Benefit Package: Medical / Dental / Vision / Life Insurance, 401K with matching, Paid Holiday & PTOWork Hours: Monday – Friday, 9:00am –...
-
Virtual Construction Manager
2 weeks ago
Golden Valley, United States Agcmn Full timeWe build trust among our communities and our people by cultivating the right team for every job. We are committed to fostering a creative and collaborative culture with a focus on career growth and balance in the workplace. AP has diligently built a strong foundation of expertise, experience and exceptional results. We continually invest in our talented team...
-
Store Production Team Member
5 days ago
Fountain Valley, United States Savers | Value Village Full timeJob Title: Store Production Team Member Pay Range: Our starting pay ranges from $15.50 to $16.25 depending on job duty/position. $15.50 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.75 = Clothing Sorter/Hanger, Hardware Sorter $16.00 = Bed & Bath, Books, CDC Ambassador, FOLI, Jewelry, Recycler, Shoes $16.25 =...
-
Fountain Valley, United States 24 Hour Home Care Full timeWe are hiring compassionate Caregivers throughout Orange County who can commute to Santa Ana, Anaheim, and surrounding areas to support seniors in their home. We provide care for clients of all ages with a range of medical health conditions and would love to hear more about any specialized experience you have! Must have Senior care experience 24 Hour Home...
-
Simi Valley, United States Movn Health Full timeBackground Movn Health is hiring a part-time Regional Medical Director to oversee patients in our Movn Virtual Cardiac Rehab Program (10-20 hours/month). The successful candidate will provide medical oversight across all aspects of the program across the state of California, and serve as the lead clinical liaison between Movn Health and the medical...
-
Director Home Health-Hospice
1 month ago
Valley City, United States CommonSpirit Health Full timeOverview DIRECTOR OF HOME HEALTH & HOSPICE - Home Health & Hospice...Your time at work should be fulfilling. Rewarding. Inspiring. That's what you'll find when you join CHI Home Health and Hospice. Experience the opportunity to provide compassionate, personalized care in the home. Y ou are the bridge between our hospitals and our community. You'll deliver...
-
Director Home Health-Hospice
2 weeks ago
Valley City, United States CommonSpirit Health Full timeOverview: DIRECTOR OF HOME HEALTH & HOSPICE - Home Health & Hospice...Your time at work should be fulfilling. Rewarding. Inspiring. Thats what youll find when you join CHI Home Health and Hospice. Experience the opportunity to provide compassionate, personalized care in the home. You are the bridge between our hospitals and our community. Youll deliver care...
-
Care Specialist Community Health Worker
2 weeks ago
Prescott Valley, United States Upward Health Full timeCARE SPECIALIST Are you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care...
-
Express Health Provider
5 days ago
Hope Valley, United States Wood River Health Full timeJob DescriptionJob DescriptionAt Wood River Health we appreciate the dedication and hard work of our staff. If you are looking for a great work environment with work/life balance and fantastic benefits, this is the place! We have an opportunity for full time, benefit eligible, Express Care Provider to join our clinical team. As a Express Care Provider you...
-
Physical Therapist Home Health
1 day ago
Valley City, United States CHI Health Connect Home-Fargo Full timeOverview PHYSICAL THERAPIST - Home Health & time at work should be fulfilling. Rewarding. Inspiring. That’s what you’ll find when you join CHI Home Health and Hospice. Experience the opportunity to provide compassionate, personalized care in the home. Our skilled staff improve lives by providing care for our patients wherever they call home. We are...
-
Staff Physician
4 weeks ago
Pauls Valley, OK, United States Mercy Clinic Physician Recruitment Full timeMercy Clinic Primary Care- Pauls Valley is currently seeking a board certified or board eligible Family Medicine physician to join our practice in Pauls Valley, OK. Our Mercy Primary Care - Pauls Valley team consists of 2 physicians, 3 advanced practitioners, and an engaged support staff focused on quality patient care. Mercy Clinic Primary Care - Pauls...
-
Polo Ralph Lauren Full-Time
4 days ago
Central Valley, United States Ralph Lauren Full timeCompany DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of...
-
LPN Home Health
2 weeks ago
Valley City, ND, United States Catholic Health Initiatives Full time**Overview** **LICENSED PRACTICAL NURSE - Home Health & Hospice...Your time at work should be fulfilling.** Rewarding. Inspiring. That's what you'll find when you join CHI Home Health and Hospice. Experience the opportunity to provide compassionate, personalized care in the home. Our skilled staff improve lives by providing care for our patients wherever...
-
Director Home Health-Hospice
1 week ago
Valley City, United States Common Spirit Full timeOverview DIRECTOR OF HOME HEALTH & HOSPICE - Home Health & HospiceYour time at work should be fulfilling. Rewarding. Inspiring. That's what you'll find when you join CHI Home Health and Hospice. Experience the opportunity to provide compassionate, personalized care in the home. You are the bridge between our hospitals and our community. You'll deliver care...
-
Director Home Health-Hospice
4 weeks ago
Valley City, United States Common Spirit Full timeOverview DIRECTOR OF HOME HEALTH & HOSPICE - Home Health & Hospice...Your time at work should be fulfilling. Rewarding. Inspiring. That's what you'll find when you join CHI Home Health and Hospice. Experience the opportunity to provide compassionate, personalized care in the home. You are the bridge between our hospitals and our community. You'll deliver...
-
RN Home Health
2 weeks ago
Valley City, ND, United States Catholic Health Initiatives Full time**Overview** **REGISTERED NURSE - Home Health & Hospice...Your time at work should be fulfilling.** Rewarding. Inspiring. That's what you'll find when you join CHI Home Health and Hospice. Experience the opportunity to provide compassionate, personalized care in the home. Our skilled staff improve lives by providing care for our patients wherever they...
-
RN Home Health
2 weeks ago
Valley City, ND, United States Catholic Health Initiatives Full time**Overview** **REGISTERED NURSE - Home Health & Hospice...Your time at work should be fulfilling.** Rewarding. Inspiring. That's what you'll find when you join CHI Home Health and Hospice. Experience the opportunity to provide compassionate, personalized care in the home. Our skilled staff improve lives by providing care for our patients wherever they...