Counter Sales Associate

2 days ago


Sparks Glencoe, United States Johnson Controls Full time
Counter Sales Associate at Johnson Controls summary:

The Counter Sales Associate manages customer orders from receipt to shipment within YORK Factory Direct Distribution. Key responsibilities include entering orders, promoting sales, providing customer assistance, and maintaining communication with various departments to ensure timely delivery. The role requires strong customer service skills, proficiency in Microsoft Office, and the ability to thrive in a high-volume environment.

What you will do   

This position is responsible for the management of customer orders from receipt of order to shipment of products. You will be part of the YORK Factory Direct Distribution at our Hanover Hub.  YORK is a subsidiary of Johnson Controls, Ducted Systems group. 

How you will do it: 

  • Communicates daily with customers via phone, fax, e-mail, etc 

  • Enters customer orders into Order entry system the same day the order is received. 

  • Promotes and supports sales promotions. 

  • Collaborates with regional sales force and other field staff to deliver premier customer service. 

  • Works closely with other vital departments such as credit, billing, shipping, purchasing, technical service, warranty, etc, 

  • Researches and resolves customer complaints and issues and provides customer assistance in locating and identifying replacement parts. 

  • Provides same day responses to scheduled dates and backorder status of product. 

  • Research and processes credit and return requests. 

  • Performs daily maintenance to customer orders to ensure timely delivery based on customer demand. 

  • Other duties may be assigned. 

What we look for 
Required Qualification:   

  • High School diploma or equivalent combined education and experience. 

  • Experience related to Customer Service and high call volume. 

  • Proficiency in a Windows operating environment, including email and Microsoft Office software. 

  • Strong interpersonal skills and decision making abilities. 

  • Effective and professional communication and organization skills. 

  • Strong conflict resolution skills. 

  • Ability to work effectively in a high-volume fast-paced environment. 

  • Forklift Experience  

  • Any other duties assigned by manager  

About Us: 
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou. 

Keywords:

customer service, order management, sales promotions, high volume, shipping coordination, interpersonal skills, conflict resolution, Microsoft Office, customer assistance, forklift experience



  • Sparks, United States Johnson Controls Full time

    Counter Sales Associate at Johnson Controls summary: The Counter Sales Associate manages customer orders from receipt to shipment, ensuring premier customer service in a high-volume environment. This role involves daily communication with customers, order entry, and collaboration with regional sales and other internal departments. Strong interpersonal...


  • Sparks Glencoe, United States Johnson Controls International Full time

    What you will do    This position is responsible for the management of customer orders from receipt of order to shipment of products. You will be part of the YORK Factory Direct Distribution at our Hanover Hub.  YORK is a subsidiary of Johnson Controls, Ducted Systems group.  How you will do it:  Communicates daily with customers via phone, fax,...


  • Sparks, United States TEC Equipment Full time

    About Us Headquartered in Portland, Oregon, TEC has 30 locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto...


  • Sparks, United States Johnson Controls Full time

    What you will do   This position is responsible for the management of customer orders from receipt of order to shipment of products. You will be part of the YORK Factory Direct Distribution at our Hanover Hub.  YORK is a subsidiary of Johnson Controls, Ducted Systems group. How you will do it: Communicates daily with customers via phone, fax,...

  • Retail Associate

    4 days ago


    Sparks, Nevada, United States Pilot Flying J Full time

    Pilot Flying J is seeking a Retail Associate to provide fast and friendly service at the sales counter. As a Point of Sale Specialist, you'll manage shelves and inventory, operate the cash registers, and maintain the overall appearance and cleanliness in the store. With our competitive salary of $40,000 - $60,000 per year, you'll have opportunities for...

  • Sales Associate

    2 months ago


    Glencoe, United States Crate&Barrel Full time

    Hudson Grace is the preeminent purveyor of timeless dcor for those who love to entertain. Rooted in a philosophy of simplicity and authenticity, we favor beauty and practicality in our curated collection of quintessentially modern serving ware, dinnerware, glassware, flatware, linens, candles and entertaining essentials. Hudson Grace crafts and sources...


  • Sparks, Nevada, United States Pilot Flying J Full time

    Pilot Flying J is seeking a Customer Service Associate to provide exceptional customer experiences at the sales counter. As a key member of our retail team, you will be responsible for managing shelves and inventory, operating cash registers, and maintaining a clean and welcoming store environment.Key Responsibilities:Provide customers with fast and friendly...

  • Sales Associate

    3 months ago


    Sparks, United States Torrid Full time

    Torrid - Outlets at Sparks [Sales Associate / Team Member] As a Sales Associate at Torrid, you'll: Provide an amazing shopping experience that will encourage positive customer connections and loyalty; Make the customer feel comfortable, cared for and confident; Cover the sales floor and help ensure all visual standards are met; Perform register functions...

  • Sales Associate

    2 months ago


    Sparks, United States Rack Room Shoes Full time

    Rack Room Shoes - Legends At Sparks Marina [Sales Associate / Team Member] As a Sales Associate at Rack Room Shoes, you'll: Create an excellent shopping experience for the customers through awareness and company service standards; Maintain awareness of all current sales promotions; Maintain merchandise presentation; Develop and maintain necessary product...

  • Sales Associate

    3 months ago


    Sparks, United States Spirit Halloween Full time

    Spirit Halloween - 175 Disc Drive [Sales Associate / Team Member] As a Sales Associate at Spirit Halloween, you'll: Acknowledge all guests through a greeting, smile or eye contact regardless of the task at hand; Demonstrate knowledge of store products and use this knowledge to build sales; Practice suggestive selling; Assist in merchandising the store...


  • Glencoe, Minnesota, United States Dollar Tree Full time

    About Us:Dollar Tree is a leading retailer offering a wide range of products at an affordable price.We are seeking a highly motivated and detail-oriented individual to join our team as a Sales Floor Associate.Job Summary:As a Sales Floor Associate, you will be responsible for handling sales transactions, maintaining store appearance, and providing excellent...

  • Sales Associate

    3 months ago


    Sparks, United States Ace Hardware Full time

    Ace Hardware - 2464 Wingfield Hills Rd [Sales Associate / Team Member] As a Sales Associate at Ace Hardware, you'll: Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time; Assist in the receiving, stocking, pricing of all merchandise; Help maintain a clean and orderly merchandise...


  • Sparks, Nevada, United States Pilot Flying J Full time

    In this role as Retail Sales Specialist, you will play a critical part in delivering excellent customer service and supporting the success of our Pilot Flying J location. Key responsibilities include:Main Responsibilities:Delivering top-notch customer service at the sales counterManaging product displays and inventory levelsOperating point of sale systems...

  • Sales Associate

    3 months ago


    Sparks, United States Walmart Full time

    Walmart - 5065 Pyramid Way - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...


  • Sparks, Nevada, United States Pilot Flying J Full time

    As a Point of Sale Representative at Pilot Flying J, you will be the face of our company, providing exceptional customer experiences and driving sales growth. Key responsibilities include:Main Job Responsibilities:Delivering world-class customer service at the sales counterManaging product displays and inventory levelsOperating cash registers and processing...


  • Sparks, Nevada, United States Salvation Army U.S. Full time

    Sales Associate at Salvation Army U.S.Are you looking for a career in sales and customer service? We are seeking a highly motivated individual to join our team as a Sales Associate. As a Sales Associate, you will play a key role in processing donated goods for sale in our collectibles and online stores. Your responsibility will be to evaluate items and price...

  • Retail Sales Associate

    3 months ago


    Sparks, United States Big 5 Full time

    Big 5 - 558 N. Mccarran Blvd. - [Store Associate / Team Member] As a Retail Sales Associate at Big 5 you'll: Perform sales and service throughout the store; Ensure a productive shopping experience for all customers; Propose add-on sales to customers; Answer telephones; Provide product descriptions; Retrieve and stock merchandise from storage areas; Clean and...


  • Sparks, United States Scheels Full time

    Scheels - 1200 Scheels Dr [Sales Associate / Team Member] As a Sales Associate at Scheels, you'll: Greet all customers on the sales floor with courtesy and a smile; Grow personal sales by hitting minimum goals and following Scheels professional salesmanship standards; Promote the Scheels Visa Rewards card and be able to clearly explain all benefits; Engage...


  • Sparks, Nevada, United States Express Full time

    Overview of Retail Sales Associate RoleWe are seeking a motivated and customer-focused Retail Sales Associate to join our Express team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with product launch changes.ResponsibilitiesMaintain a safe and...


  • Sparks, Nevada, United States Pilot Flying J Full time

    We are looking for a Customer Service Representative to join our team at Pilot Flying J. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales goals. Our estimated salary for this role is $45,000 - $65,000 per year, depending...