Sales Associate

1 month ago

New Albany, United States Ace Hardware Full time

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware

experience is a plus but not a requirement as we provide extensive training.

At Holmes Ace Hardware, we're independently owned and operated so helping our community is our number one priority.

Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun

environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude

Holmes Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a

future, a purpose, and a community with us.

Work/life balance:

This position is with a team that respects your life outside of work. We believe in earning your trust through clear

communication. We schedule two weeks in advance, working with you so you can plan.

Learn and grow with us:

  • Are you a hardware hero? Bring your knowledge and we'll teach you something new.
  • Have a helpful attitude? We'll train you on hardware know-how that builds life skills.
  • We train you from day one and the opportunities don't stop there.
What to expect:
  • You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
  • Like working in a fast-paced and fun environment? We are high energy so time will fly.
  • You'll be on your feet for most of your shift
  • You must lift 25 to 30 lbs.

POSITION SUMMARY

Upholds the Core Values as determined by the management team. Primary responsibility for all positions with Holmes Ace Hardware is to Amaze Every Customer Every Time. Floor associates are responsible for engaging the customer, determining their needs and projecting requirements.

Essential Duties and Responsibilities
•Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked.
•Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a "Speed is Life" attitude. Move with a sense of urgency while paying attention to the details.
•Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
•Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
•Restock merchandise displays as needed, watch end caps and side wings.
•Handle special orders for all non-stock items. It always takes two associates to say "No." Never tell a customer no without checking with the assistant manager or store manager.
•Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting.
•Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
•When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor.
•Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them.
•Demonstrate the S.A.L.E.S. process.
•Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.).
•Assist Customers with simple complaints/concerns; get a manager involved with problems as needed.
•Use the Five Foot Rule - greet and/or acknowledge all customers within five feet of you all the time.
•Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers.
•Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question.
•Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
•Always wear your radio and headset in order to effectively communicate with other associates or management.
•Respond to Customer Coordinator questions as needed.
•Assist customers with large or heavy items as needed.
•Offer customers a red basket for their shopping use.
•Assist in the training and development of peers.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
•Able to communicate professionally with customers and team members.
•Skilled at providing prompt, friendly and attentive customer service.
•Strong organizational skills with a passion for details.
•Willing to learn all areas of the store and help train others.
•Proven track record of being a team player.
•Knowledge and experience of various departments is strongly desired.
•A continuous pattern of regular and prompt attendance is required.
•Availability must be flexible including evenings, weekends and holidays.

Physical Requirements

The minimum physical requirements for this position include:
•Ability to stand for an extended period of time, walk, reach, and bend to perform job duties.
•Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth. Job responsibilities may change based on the needs of the business.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

  • Shed Sales Associate

    3 days ago

    New York, New York, United States Sheds 365 Sales, LLC Full time

    We're a dedicated team on a mission to help people create a happy and comfortable life for individuals and their families by providing convenient and affordable storage solutions. Our team is the heart of our success, and we're looking for a sales associate who can help us fulfill our customers' storage needs.As a Shed Sales Associate, you'll be responsible...

  • Sales Associate

    1 month ago

    New Albany, United States Walmart Full time

    Walmart - 2910 Grant Line Rd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...

  • Sales Associate

    2 weeks ago

    New Albany, Indiana, United States Ace Hardware Full time

    About UsAce Hardware is a community-driven hardware store with a strong commitment to customer satisfaction. We're seeking a Sales Associate to join our team and help us deliver exceptional service to our customers.Job SummaryThe Sales Associate will be responsible for providing excellent customer service, assisting customers with their shopping needs, and...

  • Retail Sales Associate

    4 weeks ago

    New Albany, United States American Freight Furniture Full time

    American Freight - JobID: a9e880dc-4559-4fdc-9a84-010dbd4b398a [Sales Associate / Team Member] As a Retail Sales Associate at American Freight, you'll: Identify customer needs and provide appropriate solutions using approved selling practices and guidelines; Meet associate performance standards consistently; Understand website navigation; Maintain current...

  • Sales Associate

    2 weeks ago

    New Albany, Indiana, United States Ace Hardware Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide prompt...

  • Sales Associate

    1 month ago

    New Albany, Indiana, United States Ace Hardware Full time

    About UsAce Hardware is a community-driven hardware store with a strong commitment to customer satisfaction. We're seeking a Sales Associate to join our team and help us deliver exceptional service to our customers.Job SummaryThe Sales Associate will be responsible for providing excellent customer service, assisting customers with their shopping needs, and...

  • Sales Associate

    2 weeks ago

    New Albany, Indiana, United States Ace Hardware Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Sales Associate

    2 weeks ago

    New Albany, Indiana, United States Ace Hardware Full time

    About UsAce Hardware is a leading hardware store chain with a strong presence in the community. We pride ourselves on being a part of the fabric of our neighborhoods, providing excellent customer service, and offering a wide range of products to meet our customers' needs.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to...

  • Sales Associate

    4 weeks ago

    New Albany, Indiana, United States Ace Hardware Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Retail Sales Associate

    2 weeks ago

    New Albany, Indiana, United States American Freight Furniture Full time

    American Freight Furniture Job OpportunityWe are seeking a skilled Retail Sales Associate to join our team at American Freight Furniture. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Identify customer...

  • Seasonal Sales Associate

    6 days ago

    New Albany, United States GameStop Full time

    GameStop - 2924 Grant Line Road New Albany [Retail Sales / Store Associate / Team Member] As a Sales Associate at GameStop you'll: Provide best-in-class customer service by promptly greeting guests, assisting with their video gaming needs, recommending additional items and expressing gratitude to every guest for choosing GameStop; Fully support the overall...

  • Seasonal Sales Associate

    2 weeks ago

    New Albany, Indiana, United States GameStop Full time

    GameStop - Seasonal Sales AssociateAs a Sales Associate at GameStop, you will be responsible for providing exceptional customer service by greeting guests, assisting with their video gaming needs, and recommending additional items. You will also support the overall shopping environment, including visual and operational aspects, and contribute to all store...

  • Sales Associate

    2 weeks ago

    Albany, United States Hire Velocity Full time

    We have a great opportunity for a sales associate in Albany, CA Our sales associates are responsible for selling hard surface flooring and carpeting in a brick-and-mortar retail environment. Your responsibilities will include but not be limited to:As Sales Associate, Sales, Associate, Staffing, Retail

  • Retail Sales Associate

    3 weeks ago

    New Albany, Indiana, United States American Freight Furniture Full time

    About the Role:American Freight is seeking a skilled Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.Key Responsibilities:• Identify customer needs and provide personalized solutions using approved selling practices and guidelines.•...

  • Sales Associate

    2 weeks ago

    Albany, New York, United States Spencer Gifts Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will play a key role in supporting the Store Management Team in the setup, merchandising, and teardown of our seasonal store.Key ResponsibilitiesSupport the Store Management Team in the setup and merchandising of...

  • Retail Sales Associate

    5 days ago

    New Albany, Indiana, United States American Freight Furniture Full time

    Job Summary: As a Retail Sales Associate at American Freight, you will be responsible for identifying customer needs and providing appropriate solutions using approved selling practices and guidelines.Key Responsibilities:Meet associate performance standards consistentlyUnderstand website navigationMaintain current knowledge of merchandise linesProcess...

  • Sales Associate

    1 week ago

    Albany, New York, United States SOLEPLY Full time

    Job Title: Sales AssociateSoleply is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and driving sales growth through effective communication and interpersonal skills.Key...

  • Sales Associate

    1 month ago

    Albany, United States Rack Room Shoes Full time

    Rack Room Shoes - Crossgates Mall [Sales Associate / Team Member] As a Sales Associate at Rack Room Shoes, you'll: Create an excellent shopping experience for the customers through awareness and company service standards; Maintain awareness of all current sales promotions; Maintain merchandise presentation; Develop and maintain necessary product knowledge...

  • Sales Associate

    4 weeks ago

    Albany, New York, United States The Tile Shop Full time

    Job Title: Part Time Sales AssociateAt The Tile Shop, we are seeking a highly motivated and customer-focused Part Time Sales Associate to join our team. As a Part Time Sales Associate, you will be responsible for providing exceptional customer service, building relationships with customers, and driving sales growth.Key Responsibilities:Provide outstanding...

  • Sales Associate

    2 weeks ago

    Albany, New York, United States Chico's Full time

    Job Title: Sales AssociateAt Chico's, we're looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for supporting Management in promoting a customer and product-focused sales culture.Key Responsibilities:Meet sales goals by utilizing sales techniques and communicating product knowledge to customers.Maintain knowledge of...