Business Analyst

Business Analyst The MJ Companies are seeking a skilled Business Analyst to play a pivotal role in bridging the gap between business needs and technical solutions across our Employee Benefits (EB) and Property & Casualty (P&C) teams. The ideal candidate will excel in gathering requirements, analyzing processes, and collaborating with stakeholders to deliver innovative, data-driven solutions that streamline operations and enhance analytics and automation capabilities. This role is critical in supporting our consolidated team's mission to drive operational efficiency and enable data-driven decision-making. Essential Functions Requirements Gathering and Analysis: Partner with stakeholders to identify and document business requirements for automation, data pipelines, and analytics. Translate business needs into technical specifications for data engineers, analytics engineers and automation teams. Ensure alignment of deliverables with organizational priorities and goals. Collaboration and Stakeholder Engagement: Act as a liaison between business units and technical teams to foster alignment and effective communication. Facilitate workshops and meetings to refine requirements and clarify objectives. Manage stakeholder expectations, providing regular project updates and soliciting feedback. Process and Data Analysis: Analyze existing workflows and processes to identify inefficiencies and recommend improvements. Work with technical teams to validate data quality and ensure the accuracy of analytics outputs. Develop process maps, workflows, and models to support decision-making. Documentation and Testing: Create and maintain comprehensive project documentation, including user stories, use cases, and test plans. Coordinate and participate in user acceptance testing (UAT) to ensure solutions meet business requirements. Reporting and Insights: Collaborate with analytics teams to define and implement KPIs and metrics. Support the creation of dashboards and reports that track project outcomes and inform decision-making. Competencies Tech Savvy: Demonstrates strong understanding of data pipelines, analytics workflows, robotic process automation, and business intelligence tools like Power BI, Tableau, or Looker. Action Oriented: Takes initiative to learn new skills and takes on challenges with a sense of urgency. Collaborates: Engages effectively across teams, fostering collaboration to deliver technical solutions aligned with business needs. Ensures Accountability: Takes ownership of tasks, ensuring high-quality outcomes, particularly in requirements gathering and stakeholder management. Drives Results: Proactively identifies opportunities for process improvement, enabling impactful automation and analytics initiatives. Manages Ambiguity: Thrives in dynamic environments, navigating evolving business needs and data systems to deliver results. Nimble Learning: Seeks opportunities to grow technical and business knowledge, adapting to new tools and processes to support team success. Requirements Bachelor's degree in Business Administration, Data Analytics, Information Systems, or a related field. 3+ years of experience in a business analyst role, preferably in data or technology-driven environments. Proficiency in SQL and familiarity with BI tools like Power BI, Tableau, or Looker. Strong analytical skills and problem-solving mindset, with experience in process improvement and requirements gathering. Excellent communication and collaboration skills, with the ability to convey technical concepts to non-technical stakeholders. Preferred: Experience in Employee Benefits or Property & Casualty domains, familiarity with Agile methodologies. Technical Functions Foundational understanding of data systems, including pipelines, data transformation, and business intelligence platforms. Experience working in cross-functional teams to align technical solutions with business objectives. Ability to document workflows, map processes, and analyze data for actionable insights. Knowledge of data governance and quality practices is a plus.