Director, HR Shared Services

4 weeks ago


Marietta, United States CareerBuilder Full time

Job Description: Vestis Services Director, HR Shared Services Roswell, Georgia

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The Director, HR Shared Services works closely with the VP of HRSS, TA, DE&I, with responsibility for providing operational and technical leadership and support to the HR service center team, which is accountable for ensuring all teammates, operations, corporate and human resources team inquiries are accurately addressed in a professional, timely manner.

The Director is responsible for training and providing direction to members of the HR Shared Services team with a focus on teammate performance, performance metrics, team building, and teammate development to ensure teammate effectiveness.

The Director is also responsible for overseeing service center systems and technologies, leading process improvement initiatives and leading projects within the HRSS.

Responsibilities/Essential Functions:

Plans, coordinates, and directs HR Shared Services Center operations; provides direction in alignment with the mission, visions, and values and ensures compliance with AUS policies, procedures, regulations, and standards of practice.

Ensures the service center provides quality, consistent and efficient customer service and identifies service center best practices.

Interfaces with internal customers and resolves problems and conflicts as necessary.

Knowledge/Skills/Abilities:

PHR or SHRM certification(s) preferred but not required

Must understand technology but does not need to be a technology expert

Experience/Qualifications:

Bachelor's degree in human resources or other related field

Seven (7) years of progressively responsible human resources experience or two (5) years of demonstrable experience in leading programs and/or medium to large scale projects

Experience working in a high-volume HR Shared Services Center preferably for a medium to large cap organization.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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