Host/Cashier PT

2 weeks ago

Ocean Shores, Washington, United States Quinault Beach Resort and Casino Full time
Job Details

Job Location
QBRC - Ocean Shores, WA

Position Type
Part Time

Education Level
High School

Salary Range
$16.75 - $20.65 Hourly

Travel Percentage
None

Job Shift
Any

Job Category
Restaurant - Food Service

Job Posting Date(s)

Start Date
03/03/2025

End Date
03/10/2025

Description

ESSENTIAL JOB FUNCTIONS:
  • Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities.
  • Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort and Casino operations.
  • Develop solutions for customer concerns and continual focus on customer service as our top priority.
  • Effectively manages time.
  • Meet or exceeds productivity standards.
  • Report to work on time and in uniform.
  • Greet guests in a cordial manner.
  • Organize seating to fill the venues.
  • Maintain proper reservation procedures.
  • Assist others with side work to include cleaning, stocking and folding napkins.
  • Thank guests for their patronage.
  • Complete other duties as assigned to include cross-training.
  • Report all unsafe conditions immediately.
  • Keep work area neat and organized.
  • Assist the manager in maintaining the standards and quality of the venues.
  • Answer phone correctly.
  • Full knowledge of all reservation books.
  • Help with proper table set-up.
  • Check overall appearance of venues.
  • Follow proper service procedures/techniques at all times.
  • Any complaints, problems, or guest requests should be acknowledged immediately and brought to the attention of the manager and or server.
  • Professionally deal with difficult situations and people.
  • Adhere to all QBRC Personnel Policies and Procedures, Title 97 Policy, and HR Standard Operating Procedures.
  • Maintain a neat and organized work area.
  • Attend meetings as scheduled and requested.
  • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
Qualifications

QUALIFICATIONS: (Include equipment knowledge/use) Required:
  • 16 years old or older.
  • Excellent communication skills to effectively with the public and other employees.
  • Read, write, speak English fluently.
LICENSE/PERMITS REQUIREMENTS:
  • MAST Permit
  • Washington Food Handler's Permit.

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