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Night Auditor
2 months ago
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company
Location Description:
At the Pullman Miami Airport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Pullman Miami Airport can mean for you
Overview:
The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing and accounting policies and procedures.
Audit, balance, post and report on food and beverage charges to ensure accuracy and proper cash handling procedures are followed.
Audit, balance, post and report on the room charges including phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures to ensure accuracy and proper cash handling procedures are followed.
Complete, balance and file night audit reports including over/short figures, deposits, counts, house charges, and promotional materials.
Prepare and input statistics and income journal sheets for preparation of daily reports.
Perform the duties of a Front Desk Agent including greeting, registering and assigning rooms in accordance with policies and procedures. Use suggestive selling skills and company sales programs to maximize revenue and occupancy levels.
Answer inquiries pertaining to hotel services, shopping, dining, entertainment, and travel directions.
Answer the telephone and transfer callers.
On time and at work when scheduled and in proper uniform.
Attend department meetings as scheduled.
Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
Qualifications:Hotel Front Desk and/or Night Auditor mandatory
English/Spanish is a plus