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Customer Service Representative

4 months ago

Petersburg, United States Manpower Inc Full time

Our client, in the Petersburg, VA area is seeking a Customer Service Representative to join their team. The ideal candidate will have computer data-entry, customer relations, and experience working in a manufacturing environment which will align successfully in the organization.

Job Title: Customer Service Representative
Location: Petersburg, VA
Pay Range: $20.00

What's the Job?

  • * Responsibility to communicate with customer service team, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries.
  • Take customer orders either directly from customers or account managers.
    * Place orders on a timely basis for purchases of materials and supplies to be used in production.
  • Communicate with customer service team regarding issues such as order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions.
  • Process purchase orders, coordinate account credits, and maintain customer data.
  • Work with production staff and utilize KIWI system to achieve on-time customer deliveries.
    * High Volume Data Entry experience required
What's Needed?
  • High school diploma/GED or an undergraduate degree
  • Customer relations/service experience
  • Computer - high volume data-entry experience
  • High level of proficiency in Microsoft Office products, specifically Excel and Word
  • Ability to perform basic math functions such as working with fractions and percentages,manipulating and recording figures to provide accurate quantities, estimates and quotations.
  • * Preferred experience in the corrugated box industry
    referred experience working in a manufacturing environment
What's in it for me?
  • Weekly Pay
  • Educational Benefits
  • Medical, Dental, Vision
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.