Program Specialist II

Program Specialist II The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, nine state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP venter: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. $3,657.34 - $4,583.33 per month commensurate with experience. The Program Specialist II under the supervision of the Digital Accessibility Officer, performs moderately complex research and technical assistance work to support the digital accessibility program. This position entails auditing, evaluating digital resources, testing, for accessibility barriers and recommending improvements to ensure compliance with standards like WCAG 2.2 and Section 508. You will provide technical assistance, ensure compliance, provide guidance and training for multiple shared services within the office of IT Shared Services. Responsibilities: Analyze web content for accessibility, recommends changes to make content accessible, and remediations of accessibility issues. Tests various information communication technology formats, including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications, to meet accessibility standards. Ensures implementation of industry best practices for accessibility services for digital content and Digital Information Resources, such as brochures, flyers, webpages, documents, forms, and training materials. Creates reports that describe accessibility obstacles as well as provide technical guidance and recommendations to overcome obstacles. Delivers testing results to internal customers and participates in follow-up discussions to develop a roadmap or a plan in effort to improve the accessibility and usability of agency resources. Provides coaching and mentoring to team members and internal customers to improve accessibility knowledge. Participates in the development and delivery of instructional materials, aids, and manuals to meet training needs on digital accessibility. Ensures compliance with all Federal, State, and agency procedures, policies, rules, and laws. Collaborate with internal and external partners to identify digital accessibility needs and incorporate best-practice policies. Collaborate and assist with projects and program development work. Performs related work as assigned. Education and Experience: Bachelor's degree or equivalent combination of education and experience. Two years of related experience. Knowledge, Skills and Abilities: Strong analytical, problem-solving abilities and highly detailed oriented. Knowledge of local, state, and federal laws relating to accessibility; web, application, and accessibility technologies; basic research methods and tools, and data visualization tools; and visual analysis and color sampling. Ability to analyze and solve complex and difficult problems of accessibility; to use various accessibility applications; to develop effective data collection tools such as surveys, questionnaires, and interviews; and to communicate effectively. Skill in the use of a computer and applicable software's. Occasional travel. Ability to multi-task and work cooperatively with others. Preferred Qualifications: Certified Professional in Accessibility Core Competencies (CPACC). Knowledge and understanding of state and national accessibility laws and standards for digital resources including the Americans with Disabilities Act (ADA) Web Content Accessibility Guidelines (WCAG) requirements, WAI-ARIA and Section 508 standards. In-depth understanding and familiarity of automated, manual, and functional accessibility testing processes and tools Other Requirements: Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.