Curbside Lead Clerk

3 weeks ago

Cleveland, United States Meijer Full time

As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

Please review the job profile below and apply today

Meijer is coming to Richmond Heights, OH in Spring 2025 If you're passionate about making a positive impact on the community and delivering an exceptional customer experience, wed love for you to join the Meijer Family as a Full-Time Curbside Lead Clerk.

Must be at least 18 years of age.

Current/Past experience working in retail, customer service or merchandising a plus

As a Curbside Lead Clerk, you will partner with the Department Team Leader to provide direction related to operations, processes, and conditions of the department. Motivate team members in the day-to-day operation of the department. Set an example for those in your department by modeling exceptional customer experience. Must have the ability to help achieve department goals and influence peers to create a continued winning strategy. Mentor and coach other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.

Great benefits that include weekly pay, team member discounts, Child and Adult Care Assistance, Education Assistance and more

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What youll be doing:

  • Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
  • Communicating with team members and assigning daily work tasks.
  • Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
  • Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
  • Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
  • Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
  • Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
  • Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
  • Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
  • Operating a register and cash handling when needed.
  • Operating powered equipment, where applicable.
  • Participating in period end inventories, where applicable, to help achieve goals.
  • May be required to act in Lead capacity in other departments throughout the store
  • This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

  • Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
  • Initiates interactions with customers and peers.
  • Excellent verbal and written communication
  • Retail or other customer service experience preferred
  • Creative thinking skills
  • Ability to influence others
  • Ability to quickly build rapport and gain customer confidence to create repeat business
  • Ability to lift, carry, push, pull, bend and twist while handling product
  • Experience executing plans
  • Positive influence to create a strong team environment.
  • A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

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