Solutions Engineer

4 weeks ago

San Francisco, United States Middesk Full time
About Middesk

Middesk's mission is to make it easier for businesses to work together by building the best-in-class business identity platform. Our APIs allow B2B companies to access the information, insights, and documentation they need to onboard and transact with their customers. Our products help product, risk, and finance teams make informed regulatory compliance and commercial credit decisions, confirm that suppliers meet federal and state licensing requirements, and register their customers with the necessary government agencies.

The Role

Middesk is seeking an experienced Solutions Engineer to join our GTM team. This role involves guiding both prospective and existing customers, including top US banks and fintech companies, through complex technical evaluations and implementation processes. As a Solutions Engineer, you will play a key role in developing and executing strategies for customer acquisition and expansion. Additionally, you will influence Middesk's product roadmap to optimally serve use cases in banking, payments, lending, technology, and more.

In this role, you'll be expected to leverage Middesk technology to develop customized solutions that seamlessly integrate with compliance frameworks and address the most pressing pain points. Your success will be measured by your ability to collaborate with your Account Executive and Account Manager counterparts to navigate complex deals. This includes performing technical qualifications and discovery with prospect stakeholders, as well as developing solutions for customers and prospects.

Your responsibilities will extend beyond technical execution to include strategic partnerships with Product Managers and other cross-functional teams. This collaboration ensures alignment between customer needs and product capabilities. Your understanding of the market and prospective customers will directly influence Middesk's product roadmap.

What You'll Do
  • Partner with pre-sales to build and execute a plan for engaging leadership stakeholders and uncovering nuanced use cases and solutions at prospective customer organizations.
  • Drive relationships with existing customers to understand and advocate for their needs (including product roadmap), and support Account Management with expansion opportunities.
  • Develop Middesk champions who understand the prospect's challenges, initiatives, and data stack, and perform technical discovery & qualification.
  • Design detailed custom evaluation plans for customers and prospective customers that support the evaluation, and contribute to the deal process through industry, product, and technical depth.
  • Create custom evaluation collateral (demos, data test reviews, technical overviews, RFP responses, etc.) to illustrate Middesk's value and solution.
  • Leverage product evaluation strategies (proof of concepts, data tests, etc.) to illustrate the value and impact of the product throughout the sales process.
  • Support customers throughout the entire sales lifecycle, from initial discovery through implementation and expansion
  • Establish credibility as a thought leader in digital transformation, regulatory compliance, identity, fraud, and credit risk, with a specific focus on B2B.
  • Become an expert in our product and the ways customers find value, including standard and emerging use cases.
  • Work closely with the product, compliance, and operational teams to drive detailed evaluations of our solution.
What We're Looking For
  • 3+ years in a Pre-Sales solutions engineering role supporting a technical product (API) and a complex enterprise sales process. Experience working with financial services and financial technology companies is preferred.
  • Knowledge of financial regulations, specifically CIP and AML. Experience in fraud or identity management is preferred.
  • Knowledge of the B2B financial services industry, specifically within banking, lending, and payments.
  • Experience in processing and analyzing large and complex data sets, and working with SQL.
  • Ability to develop creative, solution-oriented evaluation plans that help a complex buyer navigate a complex purchasing and implementation process.
  • Ability to build and develop executive relationships, navigating large cross-functional organizations.
  • Ability to effectively advocate a customer's use case and needs of our internal product teams to influence the product roadmap.
  • A strong communicator across technical, operational, strategic, and executive audiences.
  • Comfortable navigating ambiguity and an understanding of the maturity scale for early GTM organizations.
  • A go-getter at heart, keen to make an impact for our customers, team and company and with the grit to push through challenges and ambiguity.

  • Solutions Engineer

    1 week ago

    San Francisco, United States Hire Heroes USA Full time

    Position Overview The Solutions Engineer (SE) is a vital role to enable successful sales and engineering efforts and growth within a territory in the field. The SE is responsible for designing cohesive and high-quality physical security solutions for our clients, supporting the sales and operations organizations, and developing our integrations and overall...

  • Solutions Engineer

    2 weeks ago

    San Francisco, United States Middesk Inc. Full time

    About MiddeskMiddesk’s mission is to make it easier for businesses to work together by building the best-in-class business identity platform. Our APIs allow B2B companies to access the information, insights, and documentation they need to onboard and transact with their customers. Our products help product, risk, and finance teams make informed regulatory...

  • Solutions Engineer

    2 weeks ago

    San Francisco, United States Hire Heroes USA Full time

    Position Overview The Solutions Engineer (SE) is a vital role to enable successful sales and engineering efforts and growth within a territory in the field. The SE is responsible for designing cohesive and high-quality physical security solutions for our clients, supporting the sales and operations organizations, and developing our integrations and overall...

  • Solutions Engineer

    1 week ago

    San Francisco, United States Hire Heroes USA Full time

    Position Overview The Solutions Engineer (SE) is a vital role to enable successful sales and engineering efforts and growth within a territory in the field. The SE is responsible for designing cohesive and high-quality physical security solutions for our clients, supporting the sales and operations organizations, and developing our integrations and overall...

  • Solutions Engineer

    7 days ago

    San Francisco, United States CommandBar Full time

    Solutions Engineer @ CommandBar As one of the first points of contact with our prospective customers, you will provide exceptional technical assistance and support for our customers during their sales and customer journey at CommandBar. You will work closely with our Sales, Customer Success, and Engineering teams to architect the successful deployment of...

  • Senior Solutions Engineer

    5 days ago

    San Francisco, United States Sprinto Full time

    Sprinto is a leading platform that automates Security compliance & works with any cloud setup, and helps monitor entity-level risks and controls from a single dashboard. By raising the bar on security, Sprinto ensures compliance, healthy operational practices, and the ability to grow and scale with unwavering confidence. We are a team of 200+ employees &...

  • Solution Advisor

    1 day ago

    San Francisco, United States Echo Technology Solutions Full time

    Job DescriptionJob DescriptionSalary: DOEABOUT US  ECHO Technology Solutions (ECHO) is a Salesforce consulting firm headquartered in San Francisco. We take pride in the quality of services we provide for our clients and always go the extra mile to earn their trust. Our clients are spread across several industries and include some of the most prominent...

  • Senior Solutions Engineer

    2 weeks ago

    San Francisco, United States Sprinto Full time

    Sprinto is a leading platform that automates Security compliance & works with any cloud setup, and helps monitor entity-level risks and controls from a single dashboard. By raising the bar on security, Sprinto ensures compliance, healthy operational practices, and the ability to grow and scale with unwavering confidence. We are a team of 200+ employees &...

  • Expert IT Solutions Engineer

    4 weeks ago

    San Francisco, California, United States Pacific Gas and Electric Company Full time

    Requisition ID # Position SummaryThe IT Solution Engineer job family provides technical leadership in design, development and implementation of IT solution deliverables. This could include the assessment and optimization of system design and review of user requirements. Provides technical direction to determine technical and operational feasibility of...

  • Expert IT Solutions Engineer

    1 month ago

    San Francisco, United States Pacific Gas and Electric Company Full time

    Requisition ID # 154824  Position Summary The IT Solution Engineer job family provides technical leadership in design, development and implementation of IT solution deliverables. This could include the assessment and optimization of system design and review of user requirements. Provides technical direction to determine technical and operational...

  • Solutions Engineer

    2 days ago

    San Francisco, United States Exploreomni Full time

    About the Role As a Pre-Sales Solutions Engineer, you will become an expert in the Omni platform, empowering our customers to do more with their data throughout their lifecycle. You will work with companies across all different industries, regions, and company sizes. We have a high-touch forward-deployed model, and through our process you will constantly be...

  • Solutions Engineer

    3 weeks ago

    San Francisco, United States Vori, Inc Full time

    Job DescriptionVori’s Operations Team takes pride in its customer finesse and operational excellence. The purpose of this Solutions Engineer role is to support and assist with the overall availability of our product offering and accelerate customer deployments for which Vori Operations is responsible. Your primary responsibilities include contributing to...

  • Solutions Engineer

    2 weeks ago

    San Francisco, United States Vori, Inc Full time

    Job Description Vori's Operations Team takes pride in its customer finesse and operational excellence. The purpose of this Solutions Engineer role is to support and assist with the overall availability of our product offering and accelerate customer deployments for which Vori Operations is responsible. Your primary responsibilities include contributing to...

  • Solutions Engineer

    2 weeks ago

    San Francisco, United States Saxon Global Full time

    Key Responsibilities include, but are not limited to: • Design and develop Adobe Analytics/ Google Analytics solution and technical implementation documentation for web and app platforms • Assist Product and Marketing Teams in defining business critical KPIs for Web & Mobile analytics reporting • Ensure data accuracy with on-going QA, audits and data...

  • Solutions Engineer

    1 week ago

    San Francisco, United States Saxon Global Full time

    Key Responsibilities include, but are not limited to: • Design and develop Adobe Analytics/ Google Analytics solution and technical implementation documentation for web and app platforms • Assist Product and Marketing Teams in defining business critical KPIs for Web & Mobile analytics reporting • Ensure data accuracy with on-going QA, audits and data...

  • Solutions Engineer

    2 weeks ago

    San Francisco, United States Exploreomni Full time

    About the RoleAs a Pre-Sales Solutions Engineer, you will become an expert in the Omni platform, empowering our customers to do more with their data throughout their lifecycle. You will work with companies across all different industries, regions, and company sizes. We have a high-touch forward-deployed model, and through our process you will constantly be...

  • Solutions Engineer, Strategic Accounts

    4 weeks ago

    San Francisco, United States CloudFlare Full time

    Available locations: Atlanta, GA or Raleigh, NC or Washington, DC What you'll do as a Solutions Engineer, Strategic Accounts The Solution Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Reporting to the...

  • Strategic Solutions Engineer

    4 weeks ago

    San Francisco, United States Snyk Full time

    Job DescriptionJob DescriptionEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that...

  • Solutions Engineer

    2 weeks ago

    San Francisco, United States Observable Full time

    Observable is redefining how businesses create and share data apps by giving developers the tools they need to create their best dashboards, applications, and reports. Our open-source Framework allows developers to build dashboards locally while our secure hosting service makes it easy for teams to share data apps and discover deeper insights together. We...

  • Solutions Engineer

    2 weeks ago

    San Francisco, United States Observable Full time

    Observable is redefining how businesses create and share data apps by giving developers the tools they need to create their best dashboards, applications, and reports. Our open-source Framework allows developers to build dashboards locally while our secure hosting service makes it easy for teams to share data apps and discover deeper insights together. We...