![Insite Managed Solutions](https://media.trabajo.org/img/noimg.jpg)
Quality Assurance Manager
2 weeks ago
*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Equal Opportunity Employer M/F/D/VJob Type: Full-time, in-office, 1510 SE 17th St 4th floor, Fort Lauderdale, Florida 33316Travel: Up to 75%Benefits: 401k, PTO, and benefits (health, vision, dental, short/long term disability, and more) eligibility within 1 month of start datePOSITION OBJECTIVEThe Quality Assurance Manager (QA Manager) is responsible for driving superior quality performance in our Center of Excellence by ensuring that every customer interaction is exceptional, and our Guest Support Specialists are equipped to meet or exceed customer expectations. This role will focus on developing and implementing effective quality assurance processes, monitoring and analyzing performance metrics, and providing coaching and training to improve the specialist's skills and knowledge. By achieving these objectives, the QA Manager will play a critical role in driving business growth, increasing client satisfaction, and enhancing the overall reputation of our Center of Excellence.CRITICAL SUCCESS BEHAVIORSUnderstands the contact center environment and the key levers to pull to enhance performance and achieve client and organizational targetsExperience developing and maintaining quality metrics and monitoring performanceResults-oriented mindset with a focus on driving continuous improvement and achieving operational excellenceProficiency in providing clear and concise feedback to ensure alignmentExcellent analytical, problem-solving, and decision-making skillsQUALIFICATIONSThe ideal candidate must possess:5+ years of call center/BPO experienceStrong Microsoft Office product proficiency (PowerPoint, Excel, Visio: experience using pivot tables, formulas, etc.)Experience presenting ideas and facilitating dialogue with senior executives to support business decisionsStrong analytical and communication skills Ability to work Monday-Friday 8:30 am-5:30 pmThe ideal candidate would typically have:Experience and/or qualified in Lean/Six Sigma or different process improvement methodologiesKnowledge of the cruise line industry
-
Quality Assurance Manager
2 weeks ago
Fort Lauderdale, United States Insite Managed Solutions Full timeJob DescriptionJob Description*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Equal Opportunity Employer M/F/D/VJob Type: Full-time, in-office, 1510 SE 17th St 4th floor, Fort Lauderdale, Florida 33316Travel: Up to 75%Benefits: 401k, PTO, and benefits...
-
Sr. Manager Quality Assurance
6 days ago
Fort Lauderdale, United States 1Concier Full timeJob DescriptionJob DescriptionSalary: Job Title: Sr. Manager Quality Assurance Reports To: Sr Director Sourcing, Production & Quality FLSA Status: Exempt Location: Fort Lauderdale/HybridCompany Overview: 1Concier provides selection, quality, and value which no other linen manufacturer in the B2B hospitality and healthcare sector can match while operating...
-
Quality Assurance Program Manager
5 days ago
Fort Lauderdale, United States OneBlood Full timeOverview: Facilitates the interpretation and implementation and compliance of quality and regulatory requirements, including medical devices. Coordinates regulatory affairs activities to ensure appropriate filing and registration activities are complete. Serves as a resource person for departments in accordance with regulatory agency requirements and...
-
Quality Assurance Supervisor
2 weeks ago
Fort Lauderdale, United States Halperns Steak and Seafood Company LLC Full timeWelcome to Halperns! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Quality Assurance Supervisor 1919 NW 19th St Ste 402, Fort Lauderdale FL Welcome to Halperns’!...
-
Quality Assurance Manager
1 month ago
Fort Atkinson, United States Opportunities Full timeThe role will develop, implement and sustain staff ad all systems necessary to assure the delivery of products and services that will satisfy customer requirements while maintaining all quality and regulatory requirements and guidelines. Manages and coordinates QMS and Food Safety compliance. The Quality Assurance Manager acts as a technical resource to...
-
Quality Assurance Manager
3 weeks ago
Fort Wayne, United States Premier Systems Full timeJob purpose As the Quality Assurance Manager, you will be responsible for managing and supporting software, hardware and consumable testing. For this role you will need to have a analytical mindset and a strong business acumen, with strong problem-solving skills and attention to detail. The goal of this role will be to help our Quality Assurance team run...
-
Quality Assurance Manager
3 weeks ago
Fort Belvoir, United States Parsons Company Full timeParsons is hiring a Quality Assurance Manager Senior to support a large multi-million dollar Army program in Fort Belvoir, VA. What Youll Be Doing: Responsible for all aspects of quality assurance management and execution. Develop concepts and detailed plan for the implementation of quality assurance processes and procedures. Carry out procedures to...
-
Quality Assurance Manager
3 weeks ago
Fort Belvoir, United States Parsons Corporation Full timeParsons is hiring a Quality Assurance Manager – Senior to support a large multi-million dollar Army program in Fort Belvoir, VA. What You’ll Be Doing:Responsible for all aspects of quality assurance management and execution. Develop concepts and detailed plan for the implementation of quality assurance processes and procedures.Carry out procedures to...
-
Quality Assurance Manager
2 months ago
Fort Belvoir, United States Parsons Corporation Full timeParsons is hiring a Quality Assurance Manager – Senior to support a large multi-million dollar Army program in Fort Belvoir, VA. What You’ll Be Doing:Responsible for all aspects of quality assurance management and execution. Develop concepts and detailed plan for the implementation of quality assurance processes and procedures.Carry out procedures to...
-
Quality Assurance Manager
1 week ago
Fort Belvoir, United States Parsons Corporation Full timeParsons is hiring a Quality Assurance Manager – Senior to support a large multi-million dollar Army program in Fort Belvoir, VA. What You’ll Be Doing:Responsible for all aspects of quality assurance management and execution. Develop concepts and detailed plan for the implementation of quality assurance processes and procedures.Carry out procedures to...
-
Quality Assurance Manager
2 weeks ago
Fort Atkinson, United States Opportunities, Inc. Full time**Job Overview**: We are seeking a highly skilled and experienced Quality Assurance Manager to join our team. In this role, you will develop, implement and sustain staff and all systems necessary to assure the delivery of products and services that will satisfy customer requirements while maintaining all quality and regulatory requirements and...
-
Quality Assurance Inspector
2 months ago
Fort Lauderdale, United States 5TH HQ LLC Full timeJob DescriptionJob DescriptionJob Description: We are currently seeking a detail-oriented and proficient individual to join our team as a Quality Control Associate in the Pre-Press Department. In this role, you will play a crucial part in ensuring the accuracy and completeness of print jobs before they proceed to production.The position involves working from...
-
Quality Assurance Inspector
2 months ago
Fort Lauderdale, United States 5TH HQ LLC Full timeJob DescriptionJob DescriptionJob Description: We are currently seeking a detail-oriented and proficient individual to join our team as a Quality Control Associate in the Pre-Press Department. In this role, you will play a crucial part in ensuring the accuracy and completeness of print jobs before they proceed to production.The position involves working from...
-
Quality Assurance Inspector
6 days ago
Fort Lauderdale, United States 5TH HQ LLC Full timeJob DescriptionJob DescriptionJob Description: We are currently seeking a detail-oriented and proficient individual to join our team as a Quality Control Associate in the Pre-Press Department. In this role, you will play a crucial part in ensuring the accuracy and completeness of print jobs before they proceed to production.The position involves working from...
-
Quality Assurance Inspector
3 weeks ago
Fort Lauderdale, United States 5TH HQ LLC Full timeJob DescriptionJob DescriptionJob Description: We are currently seeking a detail-oriented and proficient individual to join our team as a Quality Control Associate in the Pre-Press Department. In this role, you will play a crucial part in ensuring the accuracy and completeness of print jobs before they proceed to production.The position involves working from...
-
Software Quality Assurance Engineer
2 weeks ago
Fort Lauderdale, United States Actalent Full timeJob Title: Software Quality Assurance Engineer Job Description Join our dynamic team as a Software Quality Assurance Engineer to work with innovative technologies crucial for product development. You will collaborate with both software and hardware teams, review user stories and product requirements with a customer-focused approach, and ensure interface...
-
Quality Assurance Manager
4 weeks ago
Fort Belvoir, United States Parsons Full timeIn a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...
-
Quality Assurance Manager
4 weeks ago
Fort Worth, United States Robert Half Full timeKey Responsibilities: • Quality Control & Assurance: o Develop, implement, and maintain quality control and quality assurance procedures and protocols. o Conduct regular audits and inspections to ensure adherence to quality standards. o Monitor and analyze production processes to identify areas for improvement. o Perform Root Cause Analysis and determine...
-
Quality Assurance Manager
4 weeks ago
Fort Worth, United States Robert Half Full timeKey Responsibilities: • Quality Control & Assurance: o Develop, implement, and maintain quality control and quality assurance procedures and protocols. o Conduct regular audits and inspections to ensure adherence to quality standards. o Monitor and analyze production processes to identify areas for improvement. o Perform Root Cause Analysis and determine...
-
Quality Assurance Manager
1 day ago
Fort Worth, United States Robert Half Full timeKey Responsibilities: • Quality Control & Assurance: o Develop, implement, and maintain quality control and quality assurance procedures and protocols. o Conduct regular audits and inspections to ensure adherence to quality standards. o Monitor and analyze production processes to identify areas for improvement. o Perform Root Cause Analysis and determine...