Certified Medical Assistant

3 days ago

Milan, United States Margaret Mary Health Full time
Sign on Bonus $1500.00 - external hires only

Location/Department: Milan & Osgood

Full Time: 80pp

Job Summary:

Performs a wide range of clinical duties while assisting the provider in giving quality care in a medical office setting. Primary responsibilities include; gathering patient data, chart scribing & chart preparation/review. Will demonstrate the knowledge required to provide age-appropriate care for the patients served in the practice. Must complete required computer training & develop a strong working knowledge of the patient chart in the EHR to be aware of health insurance guidelines for pre-authorizations, referral processes, & have ability to schedule diagnostics/specialist visits as ordered by the provider. Requires experience in a medical care setting interacting with patients & their families, detail oriented, having the ability to stay focused, caring, responsible & organized.

Supervisory Responsibilities:None

Duties/Responsibilities:
  • Assists patients into exam rooms in a prompt, efficient, & friendly manner.
  • Takes vital signs & prepares patient for exam in an accurate & appropriate manner.
  • Transports patients safely & efficiently.
  • Assists as needed with patient care as requested including set-up & tear down of procedures.
  • Prepare & mails appropriate preparation instructions to patients.
  • Inquires & documents in patient's health record as appropriate regarding x-rays & test results for patient appointments.
  • Performs EKG testing as ordered & enters charges. Submits order to health records in a timely manner.
  • Performs venipuncture safely & accurately & submits orders appropriately.
  • Performs subcutaneous & intramuscular injections, enters charges, & documents.
  • Assists the patient with maintaining an updated medication record.
  • Call prescriptions into pharmacies accurately & timely.
  • Assists in the education regarding medications & their side effects.
  • Demonstrates knowledge of isolation procedures.
  • Cleans & maintains equipment according to policy.
  • Transports instruments & equipment in a safe manner.
  • Prepares specimens for lab in a safe & timely manner.
  • Checks & puts away sterilized instruments accurately.
  • Cleans exam rooms in a safe & efficient manner.
  • Determines call direction in an accurate, efficient, & friendly manner.
  • Takes accurate messages & delivers in a timely manner.
  • Orchestrates effective communication over multiple phone lines for both incoming & outgoing calls.
  • Confirms all upcoming appointments by phone.
  • Maintains appropriate statistics for patient care.
  • Schedules, acknowledges, & edits all physician's schedules on computer system. Assists front office as needed.
  • Retrieves/ handles voicemail messages as appropriate in a timely manner & documents all encounters with patient in health record.
  • Sorts mail & delivers to physician areas.
  • Organizes & retrieves referral letters & information pertinent to the patient's care including information from the EHR & scans.
  • Assists in complying with pre-certification needs for testing & therapies.
  • Stocks rooms with appropriate supplies as requested.
  • Maintain security systems as appropriate.
  • Takes responsibility for ordering & maintaining supplies & equipment as requested.
  • Carries out provider orders, including authorization of refills according to established protocols.
  • Acts as liaison between provider & patient, communicating essential instructions given by provider & implementing patient education.
  • Gathers the patient's medical data, then presents it to the provider in the patient's presence.
  • Assists the provider by scribing the physical exam, provider's orders, initiates the visit plan & provides appropriate patient education.
  • Assists provider with evaluation of clinical processes for quality & efficiency.
  • Evaluates patient's condition by accurately performing physical & psychosocial assessments as recommended.
  • Documents completely & accurately, according to protocol, within the EHR.
Required Skills/Abilities:
  • Strong verbal, written, & listening communication skills
  • Exceptional organizational skills, able to multi-task
  • Able to perform basic medical assisting skills
  • Must be able to operate office & medical equipment
Education and Experience:
  • Additional education & training beyond high school is required
  • Minimum of 1 year prior medical assisting experience preferred
  • Must complete Family Team Care training
  • Certified Medical Assistant preferred
Physical Requirements:
  • Frequent use of hands, walking, sitting, standing, kneeling, reaching, stooping, talking, pushing, pulling

Occasionally may have to lift up to 25 lbs

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