Pest Control Service Manager

4 weeks ago

Newtown Square, United States Hoffman's Exterminating Full time

Job Type

Full-time

Description

Hoffman's Exterminating has an open position for a Service Manager to be responsible for the Day to Day Operations of our service team.

Hoffman's Exterminating is one of the fastest growing and most dynamic Pest Control companies in the South Jersey & Tri-state area. We currently operate out of 6 offices, (Mantua NJ, Woodbury Heights NJ, Newtown Square PA, Northfield NJ , Middletown DE., and Burlington NJ).

The Service Manager is responsible for the overall success and Service Quality of the Branch. Plan, organize, direct, coordinate, and control activities and functions to achieve goals and objectives while maintaining corporate standards. If you currently are tied down by being micro managed and hands tied we want someone that has the capability of not being afraid to make decisions, coach their technicians, and be responsible for fleet management, inventory, and most important making sure the customers are getting the best service Hoffman's has to offer. This is a chance to expand your skills and be rewarded for it. Our service managers are some of the most important leaders in our company and if you feel up to the task please send your resume today

Responsibilities

  • Manage Technician Service and Sales activities.
  • Coordinates inventory, production, and equipment maintenance in accordance with policies and procedures.
  • Directs the development and implementation of all service strategies utilized by the Company.
  • Oversees company functions including scheduling, allowance, cancellations and growth.
  • Develops plans for the efficient use of materials, equipment and employees.
  • Reviews production costs and product quality, and modifies production and inventory control programs to maintain and enhance profitable operations.
  • Help prepare annual budget, re-projections, and monthly projections.
  • Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.
  • Evaluates quality of service provided to customers and develops procedures to minimize customer complaints. Prepares service and corporate reports.
  • Ensures recruiting, interviewing, and staffing of personnel are conducted to efficiently staff the service, sales, and administrative function.
Benefits Include
  • Competitive Base Salary and Incentive Plan
  • Full benefits package includes Medical, Dental, & Vision, 401k, Short & Long-Term Disability, as well as Group and Voluntary Life Insurance.
  • Company vehicle with limited personal use. Join a company that values you, not just for what you bring to the table, but for who you are as a person.
  • Hoffman's covers the cost for Pest Control licensing, tests, and recertification hours.
Hoffman's Exterminating does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. All candidates must be submitted via our Applicant Tracking System by approved Hoffman's Exterminating vendors who have been expressly requested to make a submission by our Talent Acquisition team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Hoffman's Exterminating Talent Acquisition team and such candidate was submitted to the Hoffman's Exterminating Talent Acquisition Team via our Applicant Tracking System.

Requirements
  • Minimum of four (4) years Pest Control experience required.
  • Minimum of one (1) year management experience required.
  • Demonstrated knowledge of the organization, products, and/or services required.
  • Certificates, licenses and registrations as required by federal and state
Desire to make a difference with your team

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