Headend Engineer

3 weeks ago


San Antonio, United States Hotwire Communications Full time
RESPONSIBILITIES:

  • Work with the engineering department on the implementation of new technologies or services.
  • Design, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities.
  • Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools.
  • Monitor IPTV services and linear channels for Audio/Video quality.
  • Analyze real-time and historic data from monitoring systems to proactively address issues.
  • Actively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers.
  • Efficiently coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances.
  • Perform installation, wiring, labeling and configuration of equipment.
  • Continuously develop skills to advance professionally.
  • Performs other related duties as required or assigned.
MINIMUM QUALIFICATIONS:
  • Associate's degree in Engineering, Telecommunication, RF, and or satellite certifications or equivalent
  • Minimum of 3 years related telecommunication industry or RF/satellite experience required
  • Strong Head-End knowledge and computer related skills
  • Understanding of IPTV, IP multicast, video codecs, and standards
  • Excellent Audio/Visual observation skills to identify impairments and quality issues
  • Must have active and clean, non-restrictive, state issued driver's license in State where hired
  • Computer proficiency required in Microsoft Office and Visio, with a higher level of proficiency in Excel, preferred
  • Knowledge of LAN/WAN principles.
  • Working knowledge of the principles in Ethernet, fiber and coax wiring
  • Knowledge of DC and AC power systems and HVAC and AC systems