Service Writer/Advisor
2 weeks ago
Job Description
Job Description
Working in an auto repair shop should give you opportunities to:
Learn and develop your skills
Feel youre a valuable part of a team
Make a difference in the lives of others
BAM Automotive, a top-rated independent auto repair shop in Minneapolis, MN, has an immediate opening for a full-time Automotive Service Advisor. If you love people, are great at sales, and have a decent automotive repair background, this could be the place for you
What kind of place is this?
We love seeing things get fixed.
We fix our customers vehicles.
We fix the careers and life paths of our team.
Since 2015, BAM Automotive has been developing leaders and serving customers through outstanding auto repair and maintenance in the west suburbs of Minneapolis, MN. We value honesty, hard work, and doing the right thing.
A career with BAM Automotive means:
Working at a top-rated, well-known, clean, modern shop
Convenient locations in the western suburbs
Being part of a professional team thats trusted and team-oriented
Access to up-to-date diagnostic tools and software
And we all pitch in to get the job doneeven the owner Austin, whos a former technician with 25 years in auto repair.
Whats in it for you?
Ongoing training and learning opportunities
Monday through Friday work weekno weekends or evenings
Competitive compensation
Generous bonus pay
Paid holidays and vacation/PTO
Retirement benefits
Being part of a team that truly cares about each other
What kind of person are you?
You want your work to make a difference
Youre curiousyou want to learn, grow, and get better
Youre good with people and sincerely care about others
You dont have to be first (no drama or divas)
You enjoy selling and believe it helps people
If youre the right fit, you could find your place with BAM Automotive.
What will you do?
As the Service Writer/Advisor at BAM Automotive, you will:
Schedule service appointments
Greet customers in a friendly and professional manner;
Use our computer system to enter and process customer and vehicle information correctly
Write up vehicle issues clearly and accurately on repair orders
Distribute work to technicians and order any parts needed
Write up estimates for any recommended services and repairs; email inspection and estimates to customer; get customer authorization for any approved work
Clearly explain completed work and charges to customers
What qualifications do you need?
Valid driver's license - required
1 year of automotive experience - required
High school degree or equivalent - required
Post-secondary education - preferred
Proven ability to provide an exceptional customer experience
Excellent communication and organizational skills
Solid computer skills and desire to work with technology
Work well under pressure and adapt easily to changing deadlines
Conduct every aspect of the job with honesty and integrity
Must be deadline and detail-oriented and be able to work independently
Job Type: Full-time
Pay: $30.00 - $40.00 per hour + commision
Benefits:
Flexible schedule
Paid time off
Retirement plan
Day range:
Monday to Friday
Shift:
10 hour shift
Day shift
No nights
Ability to commute/relocate:
Minneapolis, MN 55426: Reliably commute or planning to move before starting work (Preferred)
Experience:
Automotive: 2 years (Preferred)
License/Certification:
Driver's License (Required)
Work Location: One location
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