Patient Services Representative, Casual
4 weeks ago
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. **Responsibilities:** + Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. + Assist with administrative duties in the office including but not limited to scanning of medical records and faxing + Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference + Schedule or connect patient to resources to schedule for ancillary services at checkout + Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. + Assist patients in education of financial responsibility and connect them to advocacy resources as needed + Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations + Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries + Promote MyUPMC patient portal and assist patients in registration when applicable + Collect copayments and any other applicable patient payments at the point of service + Provide a warm greeting for all patients + Register patients in Biometrics (fingerprint recognition) program and explain benefits + Confirm and/or update patient registration information at checkout + Appropriately distribute / triage phone calls to other areas and / or clinical providers + Schedule follow-up appointments within the practice at checkout + High school diploma or equivalent is required. + Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred. + Two years of experience in a medical / billing / fiscal or customer service function is preferred. + Knowledge of medical terminology is preferred. + Prior experience with Medipac, Epic, or other health records systems is preferred. **Licensure, Certifications, and Clearances:** + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal + OAPSA **UPMC is an Equal Opportunity Employer/Disability/Veteran**
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Patient Services Representative, Casual
6 days ago
Erie, United States UPMC Life Changing Medicine Full timeA Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to...
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Erie, United States UPMC Full timeUPMC Corporate Services is hiring a casual Emergency Department Patient Services Representative support patient registration at the front desk and bedside at UPMC Hamot. For a schedule, we are looking for individuals with a flexible schedule and the ability to work at least 10 hours a week. Based on your availability your schedule will be created. An...
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Erie, United States UPMC Full timeUPMC Corporate Services is hiring a casual Emergency Department Patient Services Representative support patient registration at the front desk and bedside at UPMC Hamot. For a schedule, we are looking for individuals with a flexible schedule and the ability to work at least 10 hours a week. Based on your availability your schedule will be created. An...
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Patient Services Representative
2 weeks ago
Erie, United States EmergyCare Full timeJob Title: Patient Service Representative Full Time: Monday – Friday/Day shift Status: Hourly/Non-Exempt We reserve the right to change schedule to meet staffing needs at anytime. Purpose of Position The Patient Services Representative performs all duties relative to the billing cycle and helps maintain adequate control over individual patient...
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Patient Services Representative
1 month ago
Erie, United States EmergyCare Full timeJob Title: Patient Service Representative Full Time: Monday – Friday/Day shiftStatus: Hourly/Non-ExemptWe reserve the right to change schedule to meet staffing needs at anytime.Purpose of Position The Patient Services Representative performs all duties relative to the billing cycle and helps maintain adequate control over individual patient accounts. These...
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Patient Service Representative
1 month ago
Erie, United States Smile Brands Group Inc. Full time**Patient Service Representative** Location Erie, PA Category Front Office **Ref #:** 121544 Job Type Full-Time Merit Dental - Erie JOB DESCRIPTION **Company Overview:** **Job Description:** **Patient Services Representative** **Full Time** Merit Dental is now part of the Smile Brands family! Merit Dental office in Erie, PA. **Your Role as a Patient...
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Crisis Technician I
2 months ago
Erie, United States University of Pittsburgh Medical Center Full timeSafe Harbors Crisis Residential Unit (CRU) is an 8-bed facility for diversion from inpatient behavioral health. Our team is staffed with registered nurses, CRNPs/PAs, masters level Therapists, technicians, and a discharge specialist. We provide services including medication management and adjustments, group and individual therapy, and referrals and...
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Crisis Technician I
2 months ago
Erie, United States UPMC Full timeSafe Harbors Crisis Residential Unit (CRU) is an 8-bed facility for diversion from inpatient behavioral health. Our team is staffed with registered nurses, CRNPs/PAs, masters level Therapists, technicians, and a discharge specialist. We provide services including medication management and adjustments, group and individual therapy, and referrals and...
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Crisis Technician I
3 weeks ago
Erie, United States UPMC Full timeSafe Harbors Crisis Residential Unit (CRU) is an 8-bed facility for diversion from inpatient behavioral health. Our team is staffed with registered nurses, CRNPs/PAs, masters level Therapists, technicians, and a discharge specialist. We provide services including medication management and adjustments, group and individual therapy, and referrals and...
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Crisis Technician I
3 weeks ago
Erie, United States University of Pittsburgh Medical Center Full timeSafe Harbors Crisis Residential Unit (CRU) is an 8-bed facility for diversion from inpatient behavioral health. Our team is staffed with registered nurses, CRNPs/PAs, masters level Therapists, technicians, and a discharge specialist. We provide services including medication management and adjustments, group and individual therapy, and referrals and...
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Per Diem Certified Athletic Trainer
1 month ago
Erie, United States UPMC Life Changing Medicine Full timeUPMC Sports Medicine is one of the nation’s largest employers of athletic trainers with approximately staff members. We have several exciting opportunities working in the outreach setting. More than 90 pro, college, and high school organizations in Western and Central Pennsylvania turn to us for athletic training services. We are hiring a Certified...
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Per Diem Certified Athletic Trainer
3 weeks ago
Erie, United States UPMC Life Changing Medicine Full timeUPMC Sports Medicine is one of the nation’s largest employers of athletic trainers with approximately staff members. We have several exciting opportunities working in the outreach setting. More than 90 pro, college, and high school organizations in Western and Central Pennsylvania turn to us for athletic training services. We are hiring a Certified...
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Crisis Technician I
3 weeks ago
Erie, United States UPMC - Pittsburgh Medical Center Full timeJob DescriptionSafe Harbors Crisis Residential Unit (CRU) is an 8-bed facility for diversion from inpatient behavioral health. Our team is staffed with registered nurses, CRNPs/PAs, masters level Therapists, technicians, and a discharge specialist. We provide services including medication management and adjustments, group and individual therapy, and...
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Professional Staff Nurse, NICU
4 weeks ago
Erie, United States UPMC Life Changing Medicine Full timeUPMC Hamot, a Magnet designated facility located in Erie, PA, is currently hiring a casual Professional Staff Nurse to join the NICU for mostly night shifts and some evenings! Neonatal ICU experience required. Title and salary will be determined based upon education and nursing experience.The Senior Professional Staff Nurse is a Registered Nurse and a...
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Professional Staff Nurse, NICU
3 weeks ago
Erie, United States UPMC Life Changing Medicine Full timeUPMC Hamot, a Magnet designated facility located in Erie, PA, is currently hiring a casual Professional Staff Nurse to join the NICU for mostly night shifts and some evenings! Neonatal ICU experience required. Title and salary will be determined based upon education and nursing experience.The Senior Professional Staff Nurse is a Registered Nurse and a...
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Customer Service Representative
4 weeks ago
Erie, United States Erie Insurance Group Full time**Customer Service Representative** **Location:** Erie, PA, US, 16530 **Division or Field Office:** Customer Service Division **Department of Position:** FNOL Contact Center Ops Dept **Work from:** Corporate Office, Erie, PA At Erie Insurance, youre not just part of a Fortune 500 company; youre also a valued member of a diverse and inclusive team that...
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Customer Service Representative
3 weeks ago
Erie, United States Erie Insurance Group Full time**Customer Service Representative** **Location:** Erie, PA, US, 16530 **Division or Field Office:** Customer Service Division **Department of Position:** FNOL Contact Center Ops Dept **Work from:** Corporate Office, Erie, PA At Erie Insurance, youre not just part of a Fortune 500 company; youre also a valued member of a diverse and inclusive team that...
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Patient Service Specialist
7 days ago
Erie, United States Select Medical Full timeWhen patients enter our center in Erie, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone,...
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Professional Staff Nurse- Operating Room
24 hours ago
Erie, United States UPMC Life Changing Medicine Full timeUPMC Hamot's Operating Room would like to add a Casual Professional Staff Nurse their team! We have a 17 suite operating room that offers wide variety of specialties from Robotics, Kidney Transplants, Trauma and almost everything in between. We provide high quality care for both our elective and urgent patients from infant to geriatrics. You are provided an...
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Customer Service Representative
3 weeks ago
Erie, United States Motion & Control Enterprises Full timeJob DescriptionJob DescriptionPOSITION SUMMARYCustomer Service Representatives work with customers to ensure a smooth sales process and maintain and grow existing business in small and mid-sized accounts. Customer service representatives must possess excellent customer service skills and will serve our customers as a pooled resource and ensure that orders...
