FT Customer Service Leader

4 weeks ago

Camden, United States Hannaford Supermarkets Full time
Address: USA-ME-Camden-145 Elm Street
Store Code: Store 08151 Customer Service (7241497)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.

QUALIFICATIONS

* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $17.35 - $24.75 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 381661_external_USA-ME-Camden_632024

  • PT Customer Service Leader

    1 month ago

    Camden, United States Food Lion Full time

    Address: USA-SC-Camden-2529 Broad Street Store Code: Store 00060 Front End (7205726) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...

  • PT Customer Service Leader

    4 weeks ago

    Camden, United States Food Lion Full time

    Address: USA-SC-Camden-2529 Broad Street Store Code: Store 00060 Front End (7205726) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...

  • PT Customer Service Leader

    1 month ago

    Camden, United States Food Lion Full time

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed...

  • Entry Level Customer Service

    4 weeks ago

    Camden, United States Coastal Solutions Full time

    Job DescriptionJob DescriptionJoin Our Dynamic and Energetic Customer Service Team!About Us:We are a rapidly growing company seeking enthusiastic and driven individuals to join our vibrant Customer Service team. As part of our exceptional team of young professionals, you will have the opportunity to grow professionally while enjoying financial rewards and...

  • Customer Care Specialist

    4 weeks ago

    Camden, United States Terminix Service, Inc. Full time

    Job DescriptionJob DescriptionTerminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Camden Branch office.Apply for this job if:You're comfortable talking to people. You are not bothered by offering the services that your customers need to make their lives...

  • Customer Care Specialist

    4 weeks ago

    Camden, United States Terminix Service, Inc. Full time

    Job DescriptionJob DescriptionTerminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Camden Branch office.Apply for this job if:You're comfortable talking to people. You are not bothered by offering the services that your customers need to make their lives...

  • Customer Care Specialist

    1 month ago

    Camden, United States Terminix Service, Inc. Full time

    Terminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Camden Branch office.Apply for this job if:You're comfortable talking to people. You are not bothered by offering the services that your customers need to make their lives comfortable and pest free.You are seeking...

  • Customer Care Specialist

    4 weeks ago

    Camden, United States Terminix Service, Inc. Full time

    Terminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Camden Branch office.Apply for this job if:You're comfortable talking to people. You are not bothered by offering the services that your customers need to make their lives comfortable and pest free.You are seeking...

  • Customer Care Specialist

    2 weeks ago

    Camden, New Jersey, United States Terminix Service, Inc. Full time

    Terminix Service Inc is currently seeking a valuable addition to our office team for a full-time Customer Care Specialist position in our Camden Branch office.Reasons to consider applying for this role:You enjoy engaging with people and assisting them with services to improve their quality of life and eliminate pests.You are in search of a balanced work-life...

  • Customer Service Representative

    4 weeks ago

    Camden, United States SI Busineess Solutions Full time

    Signature has been working hard this year to expand our reach with our Telecom clients. We have just opened up our location in the South Jersey area and we are actively looking to grow our team! Here at Signature, we handle all of the direct Customer Service, Sales, and Marketing work for our clients through our unique approach. We work directly with...

  • Customer Service Specialist

    2 months ago

    Camden, United States M & C Insurance Agency, Inc Full time

    Job DescriptionJob DescriptionM&C are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...

  • Customer Service Specialist

    4 weeks ago

    Camden, United States M & C Insurance Agency, Inc Full time

    Job DescriptionJob DescriptionM&C are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...

  • Customer Care Specialist

    4 weeks ago

    Camden, United States TERMINIX SERVICE COMPANY INC Full time

    Terminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Camden Branch office. Apply for this job if: You're comfortable talking to people. You are not bothered by offering the services that your customers need to make their lives comfortable and pest free. You are...

  • Customer Care Specialist

    4 weeks ago

    Camden, United States TERMINIX SERVICE COMPANY INC Full time

    Terminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Camden Branch office. Apply for this job if: You're comfortable talking to people. You are not bothered by offering the services that your customers need to make their lives comfortable and pest free. You are...

  • Customer Service Representative

    2 weeks ago

    Camden, New Jersey, United States Circle K Full time

    Store : 433 Sumter Hwy, Camden, South Carolina 29020 Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Team Leader

    2 weeks ago

    Camden, New Jersey, United States Id verde Full time

    Team Leader (Camden) Location *i*dverde UK, Camden **About the role** We are looking for a **Team Leader** to join our successful team based in **Camden.** You will be responsible for delivering a professional, high-quality grounds maintenance service to our clients and community. **PRINCIPAL ACCOUNTABILITIES A competent person is required to lead designated...

  • Customer Service Officer

    4 days ago

    Camden, New Jersey, United States CRA GROUP LIMITED Full time

    To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.

  • Representative Customer Service

    4 weeks ago

    Camden, New Jersey, United States CEMEX Full time

    Company OverviewFounded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits...

  • Representative Customer Service

    1 month ago

    Camden, New Jersey, United States CEMEX Full time

    Company OverviewFounded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits...

  • Laundry Services

    2 months ago

    Camden, United States Wash Day Full time

    Wash Day is the new exciting approach to all your laundry needs. Countless hours have been spent fine-tuning our procedures, plant design and selecting the most convenient locations to ensure our customers get the best and easiest dry cleaning experience. Conveniently located inside of Walmart to complete your one-stop-shopping! **Counter Associate...