Technical Account Manager

4 weeks ago

Houston, United States AWC Full time

AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Technical Account Manager who shares our passion for learning, utilizing innovative technology to overcome complex issues, and eager to reap the benefits of being an owner. If you fit this description, we would be thrilled to connect with you.

As a Technical Account Manager with AWC you play a crucial role in ensuring the successful integration and ongoing support of Industrial Automation solutions for clients. You will work with our sales team and customers to understand their applications and discuss how technology can be implemented for improvement. Your goal is to build and maintain strong, long-term client relationships while driving customer satisfaction and loyalty. The successful candidate must be innovative, passionate, and resourceful while demonstrating technical skills.

How WE will WIN TOGETHER

Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people are safe to pursue their passions, to learn, to serve, and to share in the rewards from their combined efforts, they win. We are here to help you achieve your goals. AWC encourages continuous learning to build new skills, expertise, and abilities to advance your positive impact, responsibilities, and income.

The Job

  • Responsible for Capital Project Sales within our OEM and EPC Customer base
  • Define and execute EPC & project specific sales strategies
  • Work as a consultant to specify solutions around our native scope of supply
  • Pool resources and team members to out know, out care, and out serve
  • Provide technical presentations and training
  • Create a presence as a trusted resource
  • Actively qualify, prioritize, and develop project opportunities
About YOU

In a Technical Account Manager career with AWC you will work directly with our technology partners and develop a deep understanding of their products. While working with our teams you will learn how our account management teams help users define requirements, how our engineering teams leverage agile design and development methods to create greater value faster, and how our project teams execute to deliver as promised, on time and within budget. This role involves a combination of technical expertise, customer relationship management and project coordination. This role will focus on Capital Projects in the Greater Houston Industrial market and has a secondary focus on Skid Fabricators.

Basic qualifications
  • Bachelor's degree in engineering or industrial distribution
  • Demonstrate an understanding of various project phases and execution
  • Ability to develop opportunities
  • Challenge the status quo to position a better solution
  • Proactively seek solutions to better serve customers
  • Ability to Travel (10%)
  • Be responsible for quality in all facets of customer relations
  • Ability to think critically in complex technical environments
  • Strong problem-solving and decision-making abilities
  • Desire to participate as part of a team
Preferred qualifications
  • BS Degree in Engineering (ME or EE preferred)
  • Documented experience in EPC technical sales
  • Solid understanding of Skid Fabrication standards and codes
  • Certification in Project Management or relevant technical certifications
About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world's most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively.

The Rewards
  • Employee Stock Ownership Plan (ESOP)
  • 401(K) Match
  • Competitive Pay
  • Medical, Dental and Vision Insurance Package
  • Life Insurance
  • Paid Time Off and Holiday Pay
  • Career Development Opportunities


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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