Senior Product Manager

3 weeks ago

Exton, United States Guidewire Full time

At Guidewire we are proud to be able to support our customers' mission to help protect the world's most important investments. All of us benefit from having insurance to protect our homes, businesses, and other assets. Our customers are focused on being able to provide help when people need it the most, whether it is due to a natural catastrophe or an accident. Our mission is to be the platform that allows P&C insurers to provide the products and services that their customers need in order to recover from some of life's most challenging events.

We are looking for a product management professional to join our data platform team. Guidewire's Data Platform team is responsible for building an integrated, scalable, secure, and robust data transformation and integration services, to help both our internal development teams and our customers leverage, transform, and enrich data easily to gain analytics driven insights.

Our curation services are designed to support all our analytics, data science, and data management applications, while being integrated foundationally across our broad product portfolio, to usher in a new era of analytic driven experiences, services, and insurance product offerings for the property and casualty industry. Starting with working with customers and our internal teams, you will identify opportunities to process data and manage content to deliver business insights that have a meaningful impact on our customers overall success as measured through KPIs like retention, quote conversion rate, business cycle times, and customer and agent satisfaction. Based on those conversations and market needs, you will define requirements, and then work with the engineering teams to deliver new data processing, storage, and delivery patterns for use in developing analytics applications solution content. Most importantly, you will excel in an organization that truly lives our value of Integrity, Rationality, and Collegiality on a daily basis.

In this role you will :

    • Collaborate with one or more engineering teams through the ideation, technical development, and launch of data curation and management services that internal application teams and customers leverage to develop content and solutions for analytics applications.
    • Drive feature level design sessions and product development with engineers, architects & UX
    • Establish shared vision across the company by building consensus on priorities leading to product execution
    • Define and analyze metrics that inform the success of products
    • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
    • You will work with your manager and peers to ensure alignment of your team's work with larger Data applications, platform, and analytic organization's roadmap
    • Gather and define the requirements that will be used to research and innovate new methods of performant and secure metadata management, data curation, and transformation at scale
    • Be the expert who can help customers, QA, support, sales, and other groups with questions about our cloud native data platform storage and processing, data integration, and products
    • Manage dependencies across different teams and ensure features are delivered on time
    • Triage, prioritize and respond to customer issues and escalations
    • Work on-site in our Exton, Pennsylvania office minimum of eight (8) days per month.
Required skills & Experience :
    • 3+ years product management experience
    • 3+ years of experience working with technical data management and integration architecture of cloud solutions and security
    • This role requires conceptual understanding and knowledge of micro services, distributed systems, AWS (Amazon Web Services), Big Data ecosystem.
    • Cloud native software delivery experience
    • Ability to manage complex initiatives with limited supervision.
    • You are driven, focused, and quick to take ownership of your work
    • Adaptable, resilient, and able to thrive in ambiguity
    • You should feel comfortable with data ingestion, cataloging, integration, and enrichment concepts and techniques and be able to understand how data relates to end user analytics requirements and applications.
    • Technical knowledge of big data and cloud technologies, services, tooling & infrastructure preferred
    • Experience working with different technologies used for data acquisition and data replication, like change data capture is preferred
    • Experience working with B2B SaaS (software as a service) company is a plus
    • Software engineering experience is a plus

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