Receptionist
2 months ago
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.
The position will include assisting the staff in general community tasks including coordination with vendors and contractors, prospective residents, assistance with property level activity tracking, and administration of daily operations processes.
The position will include assisting the staff in general community tasks including coordination with vendors and contractors, prospective residents, assistance with property level activity tracking, and administration of daily operations processes.
Essential Functions and Responsibilities:
- General office organization, greeting guests, mail and package management
- Phone and in person communication with vendors, suppliers, residents, and prospects
- Tenant coordination activities and interaction
- Meet regularly with General Manager and Leasing Manager to discuss new prospect experience performance
- Maintain and update resident lease files and computer records for the community
- Field any resident concerns and coordinate resolution with General Manager or other members of the leadership team
- Assistance with property management work orders, requests and issues
- Regular attendance and punctuality
- Additional duties as assigned. This position is continually evolving based on needs of the community and additional duties will be required
- Strong working knowledge of MS Office Suite to include MS Excel required
- Yardi knowledge preferred
- Must demonstrate support of Bell Core Values
- Must demonstrate support of BAL strategic drivers
- Must demonstrate ability to provide exceptional customer service
- Must demonstrate ability to successfully work on a team
- Must be able to clearly communicate both orally and in writing
- Must be able to understand directives both orally and in writing
- Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible
- Must present a professional image and adhere to Bell Partner's Inc professional attire policy
- Must be resourceful and well organized
- High school diploma
- Strong customer service experience required
1+ years property management industry experience preferred
About Bell Partners
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Join Bell to be a difference maker. Apply today
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote Diversity, Equity, and Inclusion (DEI) throughout all aspects and levels of our organization including talent recruiting and retention, training, workplace culture, and community engagement.
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