Shuttle Driver/Bell Staff

2 weeks ago

Jackson, United States Pyramid Global Hospitality Full time
Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description

Located at the base of Snow King Mountain, just a few blocks from downtown and 20 minutes from the Jackson Hole Airport, Snow King Resort Hotel boasts breathtaking views of the Teton Mountain Range and offers its guests a wide variety of activities and amenities. As Jackson's largest venue, Snow King Resort Hotel offers over 20,000 square feet of combined indoor and outdoor function space. Featuring 203 guest rooms and vacation luxury condo rentals.

Overview

Shuttle Driver and Bell Staff

Responsible for luggage assistance and shuttle service for all hotel and resort guests. Ability to work flexible hours.

Primary Responsibilities:
  • Great every guest with a warm hospitable manner to the resort when guests arrive
  • Provide exceptional customer service by taking sincere interest in our guest's experience
  • Transport guest to and from Jackson Hole Airport and the town square.
  • When driving, welcome all guests to vehicle, opening doors as needed and assist guests with their luggage.
  • Know your town, drivers must be knowledgeable of the local area and the traffic patterns and directions to commonly visited attractions/restaurants
  • Clean the interior of vehicles at the beginning and end of shift.
  • Inspect the vehicle for damage and report if found.
  • Maintain the cleanliness and operation of the shuttle, reporting any problems that need attention to the manager
  • Assist guests in securing other forms of transportation that falls outside our shuttle boundary
  • Assist lobby attendant in keeping entrance area clean and organized
  • Take every opportunity to "Be the difference" in our guests stay (it's the small things that no one does)
  • Assists incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds)
  • Explains services and facilities of hotel, hours of operation, location and location of banquet functions.
  • Orients guests to guestroom layout, heating and air conditioning controls, the nearest ice machine, and other relevant amenities.
  • Answers questions about local areas of interest.
  • Delivers requested supplies and amenities.
  • Assists in maintaining cleanliness of parking lots, public restrooms, ash urns, and public areas as needed.
  • Keeps bell closet and back of Front Desk area clean and organized.
  • Notifies supervisor of any potential guest challenges or concerns.
  • Delivers packages received at the hotel to the appropriate departments and logs all incoming and outgoing packages.
  • Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.


Qualifications

All final candidates must successfully complete a drug screen, background, MVR and DOT.

EOE and Everify Employer

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