Receptionist

4 weeks ago

Minneapolis, United States Covenant Living Full time
We Are Inspired to Serve. Join us
Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Receptionist. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way.

In this role, the Receptionist will:
  • Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
  • Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks as appropriate to specific desk
  • Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.
  • Ensure that reception desk and lobby are kept clean and organized after each shift.
  • Responds to the emergency call system by contacting residents and, if necessary, the Health Services Coordinator, other CLGV staff, and emergency agencies, such as Fire, Police, and Paramedics.
  • Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Lead Receptionist.
  • Sell postage stamps to residents and staff, receive packages and mail, sort mail and log in packages, inform residents/staff of packages to pick up.
  • Complete monthly charge sheets in accordance to procedure.
  • Possesses knowledge of and follows emergency procedures in the event of severe weather, fire, or other emergency situations.
  • Support other departments in clerical duties as assigned by the Administrative Assistant
  • Processes reservations for the campus guest apartments and coordinates the cleaning schedule with the Housekeeping department
  • Support the Lead Receptionist in clerical duties and maintenance of the reception area
  • Log Resident charges and Credit Card charges as appropriate for postage and guest room stays.
The ideal candidate will have:
  • High school education or equivalent.
  • One year of college or clerical experience.
  • Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. .
  • Pleasant personality and telephone voice.
  • Ability to remain calm in an emergency situation.
  • Complete confidentiality when circulating general information.
  • Knowledge of computers including Microsoft Office Suite.
  • Interest in and desire to work with older adults.
For full time employees, we offer a generous benefits package that includes:
  • Medical, dental and vision insurance
  • Employer paid group term life and disability
  • Paid Time Off (PTO) & six paid holidays
  • 403(b) with a 3% employer match
  • Fitness center use at most facilities.
  • Various voluntary benefits:
    • Life, AD&D
    • Tuition assistance and scholarships
    • Employee assistance program
    • Legal services, home/auto insurance, discount purchasing program
    • Pet Insurance


For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

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